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MetroWest Acura
Framingham, MA
1,521 Reviews
MetroWest Acura is the go-to destination for Acura luxury vehicles in Framingham, MA. Our top-notch dealership has a team of trained Acura professionals dedicated to creating a remarkable experience for each customer. You'll discover a variety of luxury cars in our selection, including sedans, SUVs, sports cars, and hybrids.
At MetroWest Acura, we strive for excellence in customer service. Our knowledgeable, experienced sales team has an in-depth understanding of Acura vehicles, helping you decide which car and features best fit your lifestyle.
At MetroWest Acura, our finance experts are dedicated to helping you find the perfect financing or leasing options that fit your budget. Our service department is committed to providing you with the best driving experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,521 reviews
June 13, 2021
Very professional, great staff. Honest Sales Manager and great to work with. No doubt they are top notch. Nice comfy waiting area with coffee and snacks. great to work with. No doubt they are top notch. Nice comfy waiting area with coffee and snacks. More
by stasju
Employees Worked With
Mike Service
May 30, 2021
Micheal was very friendly, the waiting area was clean but chairs are very uncomfortable. Michael noticed I did not have my emissions sticker and worked with my sales rep Ryan to get a copy of my registration chairs are very uncomfortable. Michael noticed I did not have my emissions sticker and worked with my sales rep Ryan to get a copy of my registration for me. More
by carolty
Employees Worked With
Michael Brooks
May 26, 2021
One of the best buying/leasing experiences I've ever had! The staff was on their game, and after shopping around at multiple Acura dealers, Herb Connolly gave me the best deal I could find! Tremendously ha The staff was on their game, and after shopping around at multiple Acura dealers, Herb Connolly gave me the best deal I could find! Tremendously happy! More
by patriots7221
Employees Worked With
Joshua Weikel, Justin Potter, Nana Hagan, Jacob Nichols
May 20, 2021
Oftentimes being a female buying a car is a horrible experience. This time is was awesome! I was treated with respect and everything was taken care of - it was simply perfect! experience. This time is was awesome! I was treated with respect and everything was taken care of - it was simply perfect! More
by Amy W
Employees Worked With
Jimmy Goon
May 15, 2021
Service is always exceptional. I will only drive Acura’s and go to Herb Connolly because of the service I get from the staff. Even when I spend money in service I know it’s because it’s needed and priced r and go to Herb Connolly because of the service I get from the staff. Even when I spend money in service I know it’s because it’s needed and priced right. More
by Jasonrathbone
Employees Worked With
James Brown and Kevin
April 25, 2021
Excellent customer service from Kevin on all visits. Kevin is A pleasant welcoming person. He is also very professional and attentive to his customers on each visit. Kevin is A pleasant welcoming person. He is also very professional and attentive to his customers on each visit. More
by lpower40
Employees Worked With
Kevin
April 22, 2021
Very professional. Always available to listen to my issues / service needs and take care of my needs. Car is always cleaned when returned to me. Time estimates are real. issues / service needs and take care of my needs. Car is always cleaned when returned to me. Time estimates are real. More
by LROSENBERG1
Employees Worked With
Jimmy Goon
April 21, 2021
Superior service.car was returned at estimated time. All my concerns were addressed and explained.very clean and sanitized. Very good amenities provided while I waited my concerns were addressed and explained.very clean and sanitized. Very good amenities provided while I waited More
by Q
Employees Worked With
Jimmy Goon
April 19, 2021
very professional. Nana was very helpful and he made it very easy for me. The entire staff aimed to please. i believe i received a good deal. very easy for me. The entire staff aimed to please. i believe i received a good deal. More
by gpprop
Employees Worked With
Nana Hagan, Michael Taverna
