Metro Toyota
Kalamazoo, MI
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Sad to see my Jeep at twice the amount of what we we given as a trade in. I had a warranty option that we purchased. After the purchase we found out everything would have been covered under that warran given as a trade in. I had a warranty option that we purchased. After the purchase we found out everything would have been covered under that warranty, canceling the policy will only result in a $25 refund. I would have pushed harder for my son to purchase our Jeep had I had all the facts. More
Friendly Shayna was very helpful in finding the exact car I wanted without me having to “settle “ for the easiest car to find. Although the delivery took longe Shayna was very helpful in finding the exact car I wanted without me having to “settle “ for the easiest car to find. Although the delivery took longer than either of us anticipated, the car was in perfect condition. She patiently walked me through how to work the many features on the initial setup as well. Shayna was very friendly and easy to talk to. I never felt like I was pressured into buying something I did not want or need. Excellent car buying experience. More
Shayna is wonderful Shayna bent over backwards to help me buy my car at the last minute before the dealership closed. We live in Florida and they were great in getting o Shayna bent over backwards to help me buy my car at the last minute before the dealership closed. We live in Florida and they were great in getting our car registered in Florida and even delivered me a Florida license plate when I was here in Michigan. When I had questions or needed help after I bought the vehicle, Shayna was still there to help me without hesitation. More
It was an amazing experience to work with Shayna at Metro Toyota. I could not have asked for better customer service! She was very kind and took the time to listen what I was interested in and what vehicle w Toyota. I could not have asked for better customer service! She was very kind and took the time to listen what I was interested in and what vehicle would best meet my needs. More
Shayna listened to me when I said what I wanted and didn’t try to sell me anything different or push any extras. She took the time to find the exact vehicle I wanted and also helped me get everything didn’t try to sell me anything different or push any extras. She took the time to find the exact vehicle I wanted and also helped me get everything set up when I picked it up. I love my new RAV4! Thank you Shayna! More
Shayna and Toyota have shown commitment and service at a level I’ve never expected or experienced before. I’m grateful for the energy and personal attention that keeps me referring friends and family to Toy level I’ve never expected or experienced before. I’m grateful for the energy and personal attention that keeps me referring friends and family to Toyot! More
First-time buyers at Metro Toyota We feel as though we were treated fairly and were comfortable with the terms and agreements in purchasing our used vehicle. We never felt any pressure We feel as though we were treated fairly and were comfortable with the terms and agreements in purchasing our used vehicle. We never felt any pressure, and were happy that buying this car was a low-stress experience. More
I recently purchased a new Tundra from Metro Toyota and could not have had a better experience !! Ryan St. Clair is the consummate professional he Along with Jon Griffith from finance made it a Great Exper could not have had a better experience !! Ryan St. Clair is the consummate professional he Along with Jon Griffith from finance made it a Great Experience !! More
Ken created a seamless deal for me. I let him know what I was looking for and he contacted me with the perfect option. He even found the perfect car mats to match my used car purchase! was looking for and he contacted me with the perfect option. He even found the perfect car mats to match my used car purchase! More
I am very happy with my purchase. Ken was very nice and answered all my questions. I highly recommend buying from Metro Toyota. They do a good job to get you the best deal possible. answered all my questions. I highly recommend buying from Metro Toyota. They do a good job to get you the best deal possible. More