Metro Toyota
Kalamazoo, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
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Chris was extremely helpful, evaluating comparing models and years for me. He spent a decent amount of time showing me the options in comparison, answering my questions and treating me on the car itself so and years for me. He spent a decent amount of time showing me the options in comparison, answering my questions and treating me on the car itself so I could feel comfortable driving and operating. Also made it feel like I could stop back anytime I needed any assistance with any of the amazing software in the Bz. Jon who process the financial paperwork, was very efficient and explained all the paperwork excellently. Everyone I met with with in the dealership. we’re friendly and courteous. They made a somewhat stressful decision making process much easier.. More
Chis was a fantastic help to us before we even stepped in the building. Very informative with texts and emails. Made car shopping easy! the building. Very informative with texts and emails. Made car shopping easy! More
Chris supplied me with plenty of options for trucks in my criteria I was looking for. Didn't push anything let my wife an I choose and was very knowledgeable. Definitely will be back looking for him on. Our criteria I was looking for. Didn't push anything let my wife an I choose and was very knowledgeable. Definitely will be back looking for him on. Our next Yoda purchase. More
First time buying a Toyota and any vehicle from Metro Toyota and the service and sales team were amazing. I would highly recommend my salesman Chris Bautista. Chris was highly knowledgeable and came thro Toyota and the service and sales team were amazing. I would highly recommend my salesman Chris Bautista. Chris was highly knowledgeable and came through with a smooth sale and everything that was promised. Great work Chris and Metro! Bill Shearer More
Very helpful, great staff, efficient and willing to work with individual situations in a supportive way. with individual situations in a supportive way. More
Chris Bautista and Todd Niedzwiecki are great people to do business with. Our transaction was smooth and seamless. I recommend them highly and without reservation do business with. Our transaction was smooth and seamless. I recommend them highly and without reservation More
Worked with Connor. We were happy to have inquired at just the right time to find a sienna XLE. However, due to years long production bottlenecks at Toyota (who STILL do We were happy to have inquired at just the right time to find a sienna XLE. However, due to years long production bottlenecks at Toyota (who STILL don't have enough chips to produce enough vehicles to meet demand) we still have only one key for our new 6 month old vehicle. Having one key is obviously a hassle for the customer. Also, we worked with Connor to have a trailer hitch installed and they forgot to install the wiring harness so we can't tow until I install it myself. For the price we paid for the hitch, I assumed that they would install the wiring harness so we could actually use the hitch. Doesn't sit well with the customer who just paid over $50k for a vehicle which was pre built without any of our specs. Overall, I am unimpressed with Metro Toyota and with all the ridiculous (and unnecessary) technology used on new vehicles that will only increase the cost of maintenance. Again, they chose to save a chip on only giving the customer one key because they use all their chips for the power gadgets. I think this will be our last Toyota as our 2009 sienna was only worth $500 trade in at Metro Toyota which is also the worst resale value I've experienced with any vehicle! More
Ask for Rob! !! This was my first time purchasing a car from a dealership. I had a great experience. Our salesman Rob was laid back and fun to work with. He addre !! This was my first time purchasing a car from a dealership. I had a great experience. Our salesman Rob was laid back and fun to work with. He addressed any potential concerns we had and did not shut us down like other places have. The car was in great condition and fairly priced. I absolutely love my BRZ and I constantly get compliments on it all the time. Metro Toyota has a great reputation due to their quality sales and financing services. More
Metro Toyota Service Dept. just lost a customer. I had a $102 oil change at Metro this morning. I've never paid that much for an oil change before...anywhere! When I questioned just lost a customer. I had a $102 oil change at Metro this morning. I've never paid that much for an oil change before...anywhere! When I questioned the cost the attendant told me he "didn't set the prices." I tried to use a coupon card for $20 off and the attendant required that I use a coupon for $10 off because "the other card still had time until expiration." It expires in 11 days. I won't be back to Metro in 11 days. You all are better than this. More














