Metro Toyota
Kalamazoo, MI
Filter Reviews by Keyword
By Type
Showing 1,562 reviews
Enjoying my new to me Rav4! Thank you for taking the time to help me get a vehicle during this Communist Chinese Corona Virus. Hoping the deer avoid us this time! Thank you for taking the time to help me get a vehicle during this Communist Chinese Corona Virus. Hoping the deer avoid us this time! More
You can't beat a Toyota! We have dealt with Metro Toyota for years now and have been happy with the service and with our Toyota's! We have owned two Highlanders and loved the We have dealt with Metro Toyota for years now and have been happy with the service and with our Toyota's! We have owned two Highlanders and loved them both and we had a 1996 off-lease Avalon that we used until recently. Ken Karakula helped us purchase another "Certified" used Avalon hybrid and we expect it to be just as reliable as the 1996. More
New 2020 Tacoma It was time for me to upgrade my old truck to a new and dependable truck. I had researched many options and dealt with other dealerships. Dean Kepol w It was time for me to upgrade my old truck to a new and dependable truck. I had researched many options and dealt with other dealerships. Dean Kepol was an absolute professional during my experience. He provided timely answers to my questions and concerns throughout the process. Due to the current Covid uncertainty I had to delay purchase 2 times. Dean was very understating and did not hesitate to provide several options and test drives to help me make the decision. I will certainly return to Metro and Dean for my next purchase. More
My experience with Dean finding a great vehicle at a fabulous price was painless and easy! I dreaded going car shopping, with stereotypical images of pushy salespeople, looking at me as a dollar sign an fabulous price was painless and easy! I dreaded going car shopping, with stereotypical images of pushy salespeople, looking at me as a dollar sign and not a person. Dean was the antithesis of that image. He was focused on providing a vehicle that met my needs and checked my boxes. He took time to help me not only choose the model but also lasted through a drawn out conversation on choice of color. Coupled with a smooth process of working with Cory for financing options, I drove off the lot with a fantastic car and a great financing option! More
Great Job It was about time for me to look into buying a new car, and with the 2020 pandemic still a concern, I was a bit worried about how the process would wo It was about time for me to look into buying a new car, and with the 2020 pandemic still a concern, I was a bit worried about how the process would work out. I was pleasantly surprised by how well everything went at Metro Toyota. Excellent service, friendly people, and a streamlined process. More
Great Experience Metro Toyota was very accommodating (even under the limited capacity of the current situation). I worked with Adam and he was responsive, punctual, an Metro Toyota was very accommodating (even under the limited capacity of the current situation). I worked with Adam and he was responsive, punctual, and patient. I would highly recommend Metro Toyota and Adam if you are in the Kalamazoo area. He and the team put in extra effort to locate and procure the vehicle that met my criteria rather than trying to pressure me into something that was currently on the lot. I would not hesitate to work with Adam and Metro Toyota again. More
Great Place to Shop I had an older Rav 4 and my husband and I decided to see about trading it in for a new 2020 Rav 4. We originally shopped locally where we live; howev I had an older Rav 4 and my husband and I decided to see about trading it in for a new 2020 Rav 4. We originally shopped locally where we live; however, didn't feel the warm personality and knowledge about the vehicle overall, nor the selection of vehicle for what I wanted, nor the price. So I checked on line and my husband and I decided to try Metro Toyota and hooked up with Tim Robertson. He was very personable and we felt he had our interests at heart for what we wanted. After test driving a couple vehicles and price, we were still not quite sure. Suddenly after searching the lot more found one that pretty much fit what we wanted on it except for a couple of things. Tim told us the extra things we wanted might be on the semi that just had come in. Sure enough.....the perfect one in the color I wanted and accessories were there! Tim and his staff made the transition a great one and we LOVE the new 2020 Rav 4 XLE in the new Lunar Rock color!!!!! They were great to work with including the finance manager. More
Tim was very easy to work with and not pushy at all! As a woman I appreciate that while shopping for a new truck. I highly recommend Tim when looking for a new Toyota! So happy with my new Tacoma! a woman I appreciate that while shopping for a new truck. I highly recommend Tim when looking for a new Toyota! So happy with my new Tacoma! More
Excellent We drove from Chicago to Michigan to purchase a Toyota Tundra. We could not have had a better experience. Blane was extremely responsive and helpful. We drove from Chicago to Michigan to purchase a Toyota Tundra. We could not have had a better experience. Blane was extremely responsive and helpful. He did not pressure us into buying. When dealing with all the paperwork, insurance and explanations, Jon Griffith made this painless. He was patient and kind. Overall, we would highly recommend this dealership. Thank you all!! More
Tim was pleasant and made the process as easy as possible. I was glad to spend minimal time at the dealership. I would do it again. Thanks Tim possible. I was glad to spend minimal time at the dealership. I would do it again. Thanks Tim More