
Metro Toyota
Kalamazoo, MI

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Pleasantly surprised I despise buying new vehicles so i was not looking forward to this. BUT I was pleasantly surprised by Metro. Not pushy at all and very helpful. What's I despise buying new vehicles so i was not looking forward to this. BUT I was pleasantly surprised by Metro. Not pushy at all and very helpful. What's more, is how many extras were included. Roadside, for 2 yrs, free tire rotation for 2 years, 7 yr 100,000 mi warranty. I was extremely happy with how accommodating everyone was. I will definitely recommend Metro to my friends and family. This is the first time I've ever been able to recommend a dealership. Thank you Tim Robertson! More
Amazing Salesman Dave Gugle was awesome! He answered all my questions and he was very imfomative. Dave didn't make me feel rushed into a sale like other deale Salesman Dave Gugle was awesome! He answered all my questions and he was very imfomative. Dave didn't make me feel rushed into a sale like other dealerships have done. More
Great experience with Dave as always! We went to Dave Gugle for the second time this year! He is absolutely wonderful! We bought a truck from him earlier this year and I came to him for a We went to Dave Gugle for the second time this year! He is absolutely wonderful! We bought a truck from him earlier this year and I came to him for a new vehicle for myself. He did not stop until we found what I was looking for and for the price we were looking for. Great customer service and we will be coming back again in the future! Would highly recommend Dave and the dealership to anyone! More
Great experience! I recommend Todd Shipp highly! Having bought 2 cars in 6 months I can’t say enough good things about this man. He made a difficult experience easy. Bl I recommend Todd Shipp highly! Having bought 2 cars in 6 months I can’t say enough good things about this man. He made a difficult experience easy. Bless you Tedd. I have already recommended you to several friends! More
Great place to buy a car! Very nice people, great to work with all the way down to the guy who preps your car, they're considerate of your time and feelings, they work with you Very nice people, great to work with all the way down to the guy who preps your car, they're considerate of your time and feelings, they work with you on financing, color & style, I had a great experience with these people. I highly recommend them for your next car! More
My new Rav4 I came in to test drive the Rav4, and with the help of Bob Kearns I drove out with the new 2018 model. This was the smoothest and easiest, and absolut I came in to test drive the Rav4, and with the help of Bob Kearns I drove out with the new 2018 model. This was the smoothest and easiest, and absolutely no pressure car purchase of my life. A great salesman and terrific dealership. Thanks! More
Experience at Toyota I was treated very good by everyone at Metro Toyota especially Dean Kepol. He went through everything with me very efficiently. He was very knowledgea I was treated very good by everyone at Metro Toyota especially Dean Kepol. He went through everything with me very efficiently. He was very knowledgeable abut the car and answered all of my questions. I would definitely recommend Dean and Metro Toyota to other people looking for a car. More
Perfect Everyone was helpful, courteous and friendly. Everything we asked for was done. We are completely satisfied with our whole experience. We will defin Everyone was helpful, courteous and friendly. Everything we asked for was done. We are completely satisfied with our whole experience. We will definitely recommend your dealership to anyone. More
Friendly, approachable and no pressure car buying experience Our sales consultant was Dave Gugle, and he was awesome! Greeted us immediately when my family and I are arrived on the lot, with a sincere smile and Our sales consultant was Dave Gugle, and he was awesome! Greeted us immediately when my family and I are arrived on the lot, with a sincere smile and a professional yet easy demeanor, introduced himself to all, even to our kid, and asked how he could be of help. Answered any and all questions, walked with us to every vehicle we where interested in (very cold day with high winds), did not rush us, pressure us or dismiss any of our many many questions or my "helpful" suggestions, such as, if u purchase any car, new or used, there should be some type of gift, such as a mini apple iPad 4! Good suggestion right? Anyway, I digress, we got a nice car for a good deal. The overall experience was, and I dare say, one the best experience that we have ever had with car buying. We have purchased brand new and used Toyotas and this was the simplest easiest process we have ever had thank you Dave. More
Great customer service Buying my truck was quick, easy and pleasant. The staff was helpful and did everything possible to make my purchase enjoyable. I would definitely buy Buying my truck was quick, easy and pleasant. The staff was helpful and did everything possible to make my purchase enjoyable. I would definitely buy another vehicle from them. More