Metro Toyota

Outstanding service and experience Alex did an outstanding job covering all of my questions and taking care of any concerns that I had. I didn’t feel rushed or pressured which I think i Alex did an outstanding job covering all of my questions and taking care of any concerns that I had. I didn’t feel rushed or pressured which I think is a rare thing when it comes to dealerships. Communication was beyond exceptional being that I am usually hard to get a hold of any way other than by text due to my job. I would 100% recommend anyone who is looking to buy new or used to seek out Alex to help you with your search. More

Truly Outstanding Experience . Thank you Metro Toyota I have had the pleasure of working with Metro Toyota on 2 separate occasions. The first was last August 2017 when we purchase a Highlander. The seco I have had the pleasure of working with Metro Toyota on 2 separate occasions. The first was last August 2017 when we purchase a Highlander. The second time was January of this year when our Highlander was totaled in an accident. On both occasions, Metro Toyota commitment to us was OUTSTANDING in every respect. After we viewed our totaled car at the salvage yard, I asked my wife if she wanted to go car shopping and she said no. She quickly followed with "I have texted Tim Robertson so we were going to Metro Toyota and buy the exact car that saved your life". We walked away that day feeling that Metro Toyota was a one of a kind dealership. Over the next 5 days "Team Metro" worked together so that EVERYTHING went smoothly and we took delivery that Saturday.. I'm 64 years old and have bought numerous cars and have never experienced the level of customer loyalty and commitment that Metro Toyota exhibited. A special thanks to Tim Robertson More

Great Service before and after purchase This was my first time dealing with Metro and it won't be the last. Bob contacted me within an hour of my first question on a new vehicle and answer This was my first time dealing with Metro and it won't be the last. Bob contacted me within an hour of my first question on a new vehicle and answered all the questions I had. Before purchasing the car I received a video walk-around with him showing the features the car had. After purchase he answered all the questions I had very quickly. I would recommend this dealership and Bob Kearns to anyone. More

Tacoma purchase We were ending a lease several months early, and needed to decide what options we had. Ken was excellent in giving us different options and we looked We were ending a lease several months early, and needed to decide what options we had. Ken was excellent in giving us different options and we looked at a variety of new vehicles. In the end we leased a new Tacoma truck and were very happy how things worked out. Ken has very patient with us and helped us find the right vehicle. More

great Alex was so nice and very helpful. He helped me with everything hat I needed and found me a car that was perfect for me. Alex was so nice and very helpful. He helped me with everything hat I needed and found me a car that was perfect for me. More

Great service Alex McNett was very attentive to what I wanted in a Tacoma. He was very knowledgable about all the features and everything about each style. 11/10 wo Alex McNett was very attentive to what I wanted in a Tacoma. He was very knowledgable about all the features and everything about each style. 11/10 would purchase from him again More

Buying a good used SUV Ken was very helpful with information in buying a Rav4 for my Mom. I started out looking for a Rav4 XE and desided on a Limited instead. Thanks Jackie Ken was very helpful with information in buying a Rav4 for my Mom. I started out looking for a Rav4 XE and desided on a Limited instead. Thanks Jackie More

Buy or Lease? This is the third car I got from Metro Toyota. I lucked out with a good salesperson who was patient with all my concerns. Tim also took time to expl This is the third car I got from Metro Toyota. I lucked out with a good salesperson who was patient with all my concerns. Tim also took time to explain the benefits of leasing for me without pressure. As an “old” lady I do not have to do much driving. Leasing will keep me in a safe care that I can afford and allow me to change to a newer one in a few years. The dealership has staff that helps you feel comfortable in the new technology in the car. I love the backup camera! More

Worth the trip Drove from Chicago to Kalamazoo to trade up to a new Tacoma. Tim was great with coordinating the trade, the purchase, and the prep of the new vehicle Drove from Chicago to Kalamazoo to trade up to a new Tacoma. Tim was great with coordinating the trade, the purchase, and the prep of the new vehicle to get me home in time for dinner. Tim was very accommodating and did everything he could to make the experience well worth the trip. More

Replacement Toyota Tacoma Tedd Shipp and Jon Griffith are both excellent to work with in purchasing a vehicle. They were very attentive to my needs and concerns and patient wi Tedd Shipp and Jon Griffith are both excellent to work with in purchasing a vehicle. They were very attentive to my needs and concerns and patient with concerns and addressed issues quickly and efficiently. I appreciated the "no pressure" sales techniques and yet kept the process moving quickly not taking several hours of unnecessary time. I highly recommend these people to be your next sales and business manger. More