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Metro Toyota

Kalamazoo, MI

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1,562 Reviews

5850 Stadium Dr.

Kalamazoo, MI

49009

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Showing 1,562 reviews

March 13, 2018

My first NEW car in 23 years--a "Ruby Flare Pearl" Camry SE! My wife was ready to buy a new silver Camry, so I went along for the ride. We met Tim Robertson for the first time and found him knowledgeable, helpf More

by nitram3591
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zeb Olsen, Tim Robertson
Mar 14, 2018 -

Metro Toyota responded

Thank you for sharing your story with us! Tim is one of a kind when it comes to a hassle-free car buying experience, and I'm glad to see you were able to get exactly what you wanted, and MORE! Thank you for choosing Metro Toyota, we look forward to working with you in the future.

March 12, 2018

Dave is an excellent salesman. Dave is friendly and while explaining the features of the vehicle and the financial terms and conditions of sale and purchase. He clearly acts in the More

by W Bowser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gugle, Mike Disher
Mar 13, 2018 -

Metro Toyota responded

Thank you for sharing your experience with us! Dave is a true asset to the Metro team and will be pleased to hear you enjoyed your time with him. Thank you so much for choosing Metro Toyota, we look forward to working with you again in the future.

March 12, 2018

VERY helpful and trustworthy! Ryan has been working with me for about a week or two looking at cars, it was my first experience looking for cars and he was very patient and helpful More

by Teslawright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Disher, Ryan St. Clair
Mar 13, 2018 -

Metro Toyota responded

Thank you for choosing Metro Toyota and for leaving this great review! Ryan and Mike will be here when you need them again. Best wishes in your new car!

March 11, 2018

Always a GREAT experience!! The entire Metro team has always been friendly and helpful but never pushy. I would highly recommend them to anyone looking for new or used vehicle. More

by Laurag.rn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wertanen, Jon Griffith
Mar 12, 2018 -

Metro Toyota responded

Thank you for choosing Metro Toyota and for leaving this great review! We look forward to working with you again in the future.

March 11, 2018

Very Good Experience Tedd Shipp was extremely helpful and easy to talk with during our purchase of a vehicle. His knowledge and guidance in the process was actually fun! More

by Craig and Lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tedd Shipp, Mike Disher
Mar 12, 2018 -

Metro Toyota responded

Thank you for sharing your experience with us Craig and Lynn! Tedd and Mike are true assets to the Metro Team and will be pleased to hear you enjoyed your time with them. Enjoy your new car and come visit us again soon!

March 09, 2018

Buying from Metro and Dean was very easy. Buying our car from Metro was unbelievably easy. Dean was very accommodating, kind and knowledgeable. The facility is appealing and extremely clean. W More

by James Marks
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Dean Kepol
Mar 09, 2018 -

Metro Toyota responded

Thank you for choosing Metro Toyota and for leaving this great review! Dean is a true asset to the Metro team and will be pleased to hear you enjoyed your experience with him! Thanks again for choosing Metro Toyota, we hope to see you again soon.

March 08, 2018

Car purchase We knew we were going to see Ken as we had first gone to where his son worked and because I wanted to purchase a RAV4 he directed us to his dad. Ken More

by Harrison,Robin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr
Mar 09, 2018 -

Metro Toyota responded

Congratulations on your new RAV4! Thank you for taking the time to write about your experience. It is wonderful to hear that Ken was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

March 08, 2018

Like buying a car from good friend Metro Toyota and especially my sales rep Bob Kearns was a very pleasant and efficient experience. I knew what car I wanted and the whole process took More

by physicsdc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Kearns
Mar 09, 2018 -

Metro Toyota responded

On behalf us all of us at Metro Toyota, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Bob. We will be sharing your feedback among our team. Enjoy your new RAV4 and please come visit us again soon!

March 07, 2018

Great Customer Service! I absolutely LOVE my Toyota Highlander! Bob made the process super easy and was very accommodating. He was very friendly and attention to detail every More

by Heather V
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bob Kearns
Mar 08, 2018 -

Metro Toyota responded

On behalf us all of us at Metro Toyota, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Bob. We will be sharing your feedback among our team. Enjoy your new car and please come visit us again soon!

March 06, 2018

Stand Behind Their Sales I purchased a used vehicle from this dealership. They had received the vehicle on trade recently and hadn't fully inspected the vehicle yet. I was i More

by Ross Hacker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Johnson, Chris the car rental associate., Dan Taylor, Tom Farho, Dave Gugle
Mar 08, 2018 -

Metro Toyota responded

Congratulations on your new car! Thank you for taking the time to write about your experience. It is wonderful to hear that our team was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

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