
Metro Toyota
Kalamazoo, MI

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Reliable He has been always in contact and waiting for me to solve the process of finishing a leasing and getting a new one. Very effective! He has been always in contact and waiting for me to solve the process of finishing a leasing and getting a new one. Very effective! More
Great experience! Tim was great! Friendly, knowledgeable, very helpful. He got me exactly what I wanted. Plus he made the experience fun for my little one. I would defi Tim was great! Friendly, knowledgeable, very helpful. He got me exactly what I wanted. Plus he made the experience fun for my little one. I would definitely recommend him to friends and family! More
Fast, Easy and Pleasant Experience Dave was right there to help us as soon as we pulled into the dealership and when we told him what we were looking for, he directed us to the perfect Dave was right there to help us as soon as we pulled into the dealership and when we told him what we were looking for, he directed us to the perfect car for us! Our selection was fairly priced from the start and Dave worked with us to bring our transaction within budget which made for a satisfying and pleasant experience! We noted the exceptionally clean dealership deserving of a high rating to match the highly rated car we purchased! We recommend Dave Gugle at Metro Toyota and plan to return for our next car! More
Return customer for best customer service! Working with Bob at Metro Toyota has been rewarding with each experience. We have bought three vehicles from Bob, and we have been extremely satisfied Working with Bob at Metro Toyota has been rewarding with each experience. We have bought three vehicles from Bob, and we have been extremely satisfied with his customer service! Bob is a good listener and very patient with us while he works hard at helping us find exactly what we need. Bob is both professional and down to earth while he exceeds our expectations as a sales professional. He is helpful and knowledgeable and was able to answer all of our questions. We have enjoyed buying our vehicles from Bob at Metro and would recommend him to anyone who is looking for a new or used vehicle. He will help you find what you are looking for in a relaxing environment. We live quite a drive away from Metro Toyota, but it is worth the time and the drive to receive the exceptional service that Bob provides. Toyota is our brand of choice and Bob represents Metro Toyota well! Thank you for this opportunity to let you know of our positive experience! More
New car. Great!!! The 2 people we dealt with on this new car were excellent. Couldn’t have been any better. They were with us for almost 8 hrs just to get this vehicl The 2 people we dealt with on this new car were excellent. Couldn’t have been any better. They were with us for almost 8 hrs just to get this vehicle that we did purchase. WOW !! They answered every question and then some about the car. Showed us as much as possible about how to do the things on the screen we have never seen before ever. More
Family like environment This has been my 4th car purchased at Metro. Last two have been with Ken K. He was very helpful and not a pushy salesman. He lined everything up and This has been my 4th car purchased at Metro. Last two have been with Ken K. He was very helpful and not a pushy salesman. He lined everything up and made sure we were taken care of. Mike was great to work with through for financing. I would definelty recommend purchasing with Metro. Tony in the Service department has been exceptional as well. More
Wonderful experience We worked with Bob Kearns when we were looking for a new car recently and he did a wonderful job. He was friendly and genuinely concerned about what w We worked with Bob Kearns when we were looking for a new car recently and he did a wonderful job. He was friendly and genuinely concerned about what we looking for in a car. There was no “”hard sell” which was very much appreciated. When it came time to take delivery of our new RAV4, he spent a lot of time familiarizing us with all the “bells and whistles” on our new car, of which there were many. We enjoyed working with Bob and would highly recommend him to anyone looking to buy a car!’ More
No sales pressure I found the vehicle on the Internet and my mind was made up for me. This was the vehicle for me.. I asked Dean Kepol the dealer if I could sit in the I found the vehicle on the Internet and my mind was made up for me. This was the vehicle for me.. I asked Dean Kepol the dealer if I could sit in the passenger seat to see if I had enough leg room. I had amble leg room and told Dean to write it up as this was my vehicle. Don't you want to test drive it ? Sent no this is mine. There was no high pressure sales or trying to but me in a more expensive vehicle. Dean respected my wishes. Thanks Dean ! More
Buying car I recommend this place for buying vehicles, new or used. From price to service, i find everything great. It was my pleasure working with Aaron Pennock I recommend this place for buying vehicles, new or used. From price to service, i find everything great. It was my pleasure working with Aaron Pennock! More
4th Toyota purchased from Dean and Metro Service has always been courteous and prompt. Dean Kepol has been very professional and knows his product. Although we live 90 miles from Metro we k Service has always been courteous and prompt. Dean Kepol has been very professional and knows his product. Although we live 90 miles from Metro we keep coming back because we've been so pleased. Dean is very personable, thorough, and a pleasure to do business with. More