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Metro Toyota

Kalamazoo, MI

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1,562 Reviews

5850 Stadium Dr.

Kalamazoo, MI

49009

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Showing 1,562 reviews

May 27, 2018

Treats us as a close friend and always caring We have always delt with ken. Will not go to anybody else or dealership. Very professional and courteous. They always have worked with us to get the b More

by Ken the car guru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr, Jon Griffith
May 29, 2018 -

Metro Toyota responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Metro Toyota with only the best there is to offer. It’s so nice to hear that Ken and Jon helped to make your experience such a positive one. Enjoy your new car!

May 27, 2018

Tim answered every question patiently and thoroughly Tim Robertson answered every one of my questions, and I asked many questions. He was thorough in his answers but did not push me in any direction. Tha More

by JMB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeb Olsen, Tim Robertson, Mike Disher, Adam Lukasik
May 29, 2018 -

Metro Toyota responded

We couldn’t be happier that Tim and our team provided you with a great car buying experience. Tim is a true asset and we are lucky to have him on the Metro Toyota team. We hope you are enjoying your new car, please come back to visit anytime!

May 27, 2018

Great customer service I've worked with Mary on service for my 14 year old toyota. She does a great job of explaining the work that needs to be done, and why. She's very f More

by JMB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Peterson
May 29, 2018 -

Metro Toyota responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Metro Toyota with only the best there is to offer. It’s so nice to hear that Mary helped to make your experience such a positive one. Come visit us again soon!

May 26, 2018

Lease of a vehicle I have been dealing with Dean for about 8 years now and he always works with me to get the vehicle that I want at a price I can afford. He is always More

by maryb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Kepol, Tom Farho
May 29, 2018 -

Metro Toyota responded

Congratulations on your new car! Thank you for taking the time to write about your experience. It is wonderful to hear that Tom and Dean were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

May 26, 2018

Excellent team Alex and Mike helped us tremendously in every aspect of the car purchase process. I would have no hesitation recommending them to friends and family. More

by Jmdeluca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Disher, Alex McNett
May 29, 2018 -

Metro Toyota responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Metro Toyota. We wish you safe travels in your new car and look forward to seeing you again soon!

May 24, 2018

Great customer buying experience My wife and I have purchased two cars from Ken at Metro Toyota in the last year. Both times we were looking at multiple dealerships but his customer s More

by BigDeuce14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr
May 24, 2018 -

Metro Toyota responded

Congratulations on your new Toyota! Thank you for taking the time to write about your experience. It is wonderful to hear that Ken was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

May 24, 2018

Professional, No Pressure Experience When the time came to purchase a second vehicle we didn’t think twice about contacting Ken, who we had recently purchased our first car from. He made More

by Ali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr, Jon Griffith
May 24, 2018 -

Metro Toyota responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Metro Toyota with only the best there is to offer. It’s so nice to hear that Ken and Jon helped to make your experience such a positive one. Enjoy your new car!

May 24, 2018

Easy, no pressure buying experience. I recently purchased a 2018 Highlander Hybrid Limited. This is the the the 23rd vehicle purchase I have made and the most enjoyable. My sales person, More

by Dr. Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan St. Clair
May 29, 2018 -

Metro Toyota responded

On behalf us all of us at Metro Toyota, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Ryan. We will be sharing your feedback among our team. Enjoy your new Highlander and please come visit us again soon!

May 23, 2018

Excellent customer service Tim and the other staff members at Metro Toyota were amazing to work with. Tim is very easy going, fun and knowledgeable~ did not make me feel pressur More

by Heidijo77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Farho, Tim Robertson, Adam Lukasik
May 24, 2018 -

Metro Toyota responded

On behalf us all of us at Metro Toyota, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Tim. We will be sharing your feedback among our team. Enjoy your new car and please come visit us again soon!

May 20, 2018

Alex McNett was an excellent sales associate - recommend Alex was attentive to our needs with excellent follow up. I appreciate a straight forward and very candid answer to questions; Alex is completely for More

by LCMama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex McNett
May 21, 2018 -

Metro Toyota responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Metro Toyota. We wish you safe travels and look forward to seeing you again soon!

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