
Metro Toyota
Kalamazoo, MI

Filter Reviews by Keyword
By Type
Showing 1,562 reviews
A wonderful experience I went into the dealership to look for a used car, and the salesperson I spoke to was by far the best I've ever encountered. There was no intimidation I went into the dealership to look for a used car, and the salesperson I spoke to was by far the best I've ever encountered. There was no intimidation, no pressure, and definitely no apparent ill will or intention of hiding anything. I received the full Carfax history of the car, was allowed to check it out myself, and was given the opportunity to test drive any way I wished. The process of evaluating the car and closing a deal was a painless as possible, and I could not be happier. Professional, courteous, respectful, and customer driven, the transition and process was seamless and most pleasant. 5 out of 5 from me! More
Awesome! Great service. Fast prompt email, worked well with financing and some of the nicest people in town. Great to have such a trusted resource to buy from. Great service. Fast prompt email, worked well with financing and some of the nicest people in town. Great to have such a trusted resource to buy from. More
Excellent Thank you Bob! Excellent above & beyond customer service. We had a wonderful experience with Bob and the Metro Toyota Team. Especially helpful to take Thank you Bob! Excellent above & beyond customer service. We had a wonderful experience with Bob and the Metro Toyota Team. Especially helpful to take the time to explain the features and show us how everything worked. More
Very satisfied customer Alex worked hard for me and found a car in Chicago that I wanted. He kept in close communication. Had a good conversation with Mike. He explained e Alex worked hard for me and found a car in Chicago that I wanted. He kept in close communication. Had a good conversation with Mike. He explained everything clearly and I appreciated that he was not pushy. More
Purchasing a used car We had a wonderful experience at Metro Toyota Used Cars. We had no intention of purchasing a car, but they had a great car on the lot. We did not feel We had a wonderful experience at Metro Toyota Used Cars. We had no intention of purchasing a car, but they had a great car on the lot. We did not feel pressured. Dave explained the car to us, answered our questions and let us decide what was best for us. When we picked it up, he went over how everything worked and said he would be available if I had any questions in the future. It was a great experience. More
Great Experience. Every Major Purchase should be this way. Dave has done a wonderful job and makes the entire experience enjoyable. He is detail oriented and makes himself available to help at all times. This Dave has done a wonderful job and makes the entire experience enjoyable. He is detail oriented and makes himself available to help at all times. This is my second car purchase from Dave in 1.5 years and my third from Metro Toyota in the past 7 years. I will only go to Dave to help me with my future purchases. More
Great Experiece My husband and I recently purchased a 2017 Hyundai Santa Fe. Ryan helped us from the minute we pulled up. He was very knowledgeable about the car and My husband and I recently purchased a 2017 Hyundai Santa Fe. Ryan helped us from the minute we pulled up. He was very knowledgeable about the car and was always ready to answer questions. He did his best to make the experience as smooth as possible for us. He even contacted us after we purchased the car to make sure we were still happy with our purchase. Hands down would recommend Ryan to anyone wanting to purchase a used car. More
Friendly and easy process I recently purchased a 2015 Camry from Metro Toyota. I called the day before and Ryan was able to find cars that met my needs and budget over the phon I recently purchased a 2015 Camry from Metro Toyota. I called the day before and Ryan was able to find cars that met my needs and budget over the phone that night. Ryan took time out of his schedule to meet with me the following morning and was able to get me into my new car, from the time I walked into the lot, and on the road in under 2 hours! He was very knowledgeable of the cars he was showing and was very friendly. Any questions that I had, he had an answer. Jon Griffith made the financing and paperwork a breeze as well, another knowledgeable and friendly employee. I would strongly recommend Metro Toyota, and especially Ryan St. Clair and Jon Griffith More
Awesome I enjoyed working with Aaron I take very highly customer service. He was awesome always had a smile and very polite and very patient. Everyone in th I enjoyed working with Aaron I take very highly customer service. He was awesome always had a smile and very polite and very patient. Everyone in the dealership was very kind. More
Equipping Jack for Dallas I have nothing bad to say about either Alex or Mike. Experience was perfect. They helped us with every aspect of the purchase including finding approp I have nothing bad to say about either Alex or Mike. Experience was perfect. They helped us with every aspect of the purchase including finding appropriate financing I’m structuring the purchase correctly for the most ideal insurance and titling situation, etc. I would not hesitate to recommend them to any of my friends. More