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Metro Toyota

Kalamazoo, MI

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1,562 Reviews

5850 Stadium Dr.

Kalamazoo, MI

49009

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Showing 1,562 reviews

June 28, 2018

Amazing salesman Alex was very helpful during my car search, I was in a huge bind trying to find a car fast after totaling the car I had and he was so quick and effici More

by BittenbMSU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex McNett
Jul 02, 2018 -

Metro Toyota responded

Congratulations on your new car! Thank you for taking the time to write about your experience. It is wonderful to hear that Alex was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future!

June 28, 2018

Got what we needed to make our decision Tim provided excellent service to inform our vehicle search and decision. He patiently answered all of our questions without any pressure to make a q More

by MichFam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Disher, Tim Robertson
Jul 02, 2018 -

Metro Toyota responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us and with Tim at Metro Toyota. We wish you safe travels in your new High and look forward to seeing you again soon!

June 27, 2018

Love my new Rav4 Went looking and bought new RAV4 today. Super great service. Alex was wonderful. Made sure I was happy and showed me all the new things. More

by Slp6651
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex McNett
Jun 27, 2018 -

Metro Toyota responded

Hearing that you had “super great service” experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Metro Toyota, we wish you many happy miles in your new RAV4. We look forward to serving you for many years to come!

June 26, 2018

Positive Car Buying Experience Purchase my used Lincoln MKX from Ken Karakula at Metro Toyota-Kalamazoo. Ken was very accommodating and answered all of my questions. Also met with More

by GarrieS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr
Jun 27, 2018 -

Metro Toyota responded

Congratulations on your Lincoln MKX! Thank you for taking the time to write about your experience. It is wonderful to hear that Ken was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

June 26, 2018

Excellent Service & Customer Experience with Dave Gugle This was not my first experience with this dealership. In fact, this was my 6th purchase over the past dozen years. But this was my first experience w More

by Starbuckaroo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wertanen, Jon Griffith, Dave Gugle
Jun 27, 2018 -

Metro Toyota responded

Thank you for choosing Metro Toyota for the 6th time Jim! Dave will be pleased to hear you enjoyed your experience with him. We hope you are enjoying your new car, please come back to visit anytime!

June 25, 2018

Positive Experience! After our previous car was totaled, we asked Ryan for help finding a used car from Metro Toyota. This was our first experience with Metro Toyota, but More

by mbierenga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan St. Clair
Jun 25, 2018 -

Metro Toyota responded

On behalf us all of us at Metro Toyota, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Ryan. We will be sharing your feedback among our team. Enjoy your new car and please come visit us again soon!

June 23, 2018

Smooth Purchase! I contacted Ryan about a car for sale. It was a really great experience and was very smooth. Trade in pricing, and used car pricing was spot on. Al More

by Chris Hohler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan St. Clair
Jun 25, 2018 -

Metro Toyota responded

Congratulations on your new car! Thank you for taking the time to write about your experience. It is wonderful to hear that Ryan was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

June 21, 2018

Nice Dealership and friendly staff. Alex McNett could answer all my questions, without having to go ask someone else. He knows about the Trucks and Cars he sells. Very Good. Thanks Alex More

by TommyWM
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex McNett
Jun 22, 2018 -

Metro Toyota responded

Thank you for choosing Metro Toyota for your new Tundra! Alex is a true asset to the Metro team and will be pleased to hear you enjoyed your experience with him. Thanks again!

June 16, 2018

RAVing about our salesman After hours of research, many dealerships and test drives, we were most impressed by Alex McNett and Toyota. Alex was friendly, professional, helpful More

by HillsdaleIsHome
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex McNett
Jun 18, 2018 -

Metro Toyota responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Metro Toyota with only the best there is to offer. It’s so nice to hear that Alex helped to make your experience such a positive one. Enjoy your new car!

June 16, 2018

Super Dealership & Salesman We've been dealing with Metro Toyota since we got married (1987) and have never been disappointed. Ken has been our salesman since we started buying u More

by buster03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr, Jeff VanOrsdol, Mary Peterson, Tony Leeks
Jun 18, 2018 -

Metro Toyota responded

We couldn’t be happier that Ken provided you with a great car buying experience. He is a true asset and we are lucky to have him on the Metro team. We hope you are enjoying your new car, please come back to visit anytime!

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