
Metro Toyota
Kalamazoo, MI

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Amazing salesman Alex was very helpful during my car search, I was in a huge bind trying to find a car fast after totaling the car I had and he was so quick and effici Alex was very helpful during my car search, I was in a huge bind trying to find a car fast after totaling the car I had and he was so quick and efficient in helping me find the car I would both be able to afford and see myself in for a long time. I had a great experience here and was treated like family by Alex and the whole team as well. I will definitely be coming back when In need of a new car as well as referring anyone I know. I won’t be back too soon though because Toyota’s are amazing cars! :) More
Got what we needed to make our decision Tim provided excellent service to inform our vehicle search and decision. He patiently answered all of our questions without any pressure to make a q Tim provided excellent service to inform our vehicle search and decision. He patiently answered all of our questions without any pressure to make a quick or specific decision. He is particularly good at explaining and demonstrating all of the electronic features, but handled all of our other questions as well. We actually went to Metro Toyota just to do our due diligence and make sure the Highlander wasn't a better choice for us than a different brand of vehicle we'd already pretty much settled on, but had a good experience and ended up deciding that the Highlander would be best for us. Mike Disher explained all of the available warranties without any pressure to choose one and allowed us a couple of days to decide whether we wanted any of them. To summarize our experience at Metro Toyota; we were treated the way we wanted to be treated. More
Love my new Rav4 Went looking and bought new RAV4 today. Super great service. Alex was wonderful. Made sure I was happy and showed me all the new things. Went looking and bought new RAV4 today. Super great service. Alex was wonderful. Made sure I was happy and showed me all the new things. More
Positive Car Buying Experience Purchase my used Lincoln MKX from Ken Karakula at Metro Toyota-Kalamazoo. Ken was very accommodating and answered all of my questions. Also met with Purchase my used Lincoln MKX from Ken Karakula at Metro Toyota-Kalamazoo. Ken was very accommodating and answered all of my questions. Also met with my husband while I was working to answer questions. This car buying experience was very positive and I will definitely refer my friends to Ken/Metro Toyota. More
Excellent Service & Customer Experience with Dave Gugle This was not my first experience with this dealership. In fact, this was my 6th purchase over the past dozen years. But this was my first experience w This was not my first experience with this dealership. In fact, this was my 6th purchase over the past dozen years. But this was my first experience with Dave Gugle. From start to finish, Dave met the high standard I've come to expect from this dealership. He was knowledgeable and attentive without being aggressive or annoying. He saved me time and made it easy. More
Positive Experience! After our previous car was totaled, we asked Ryan for help finding a used car from Metro Toyota. This was our first experience with Metro Toyota, but After our previous car was totaled, we asked Ryan for help finding a used car from Metro Toyota. This was our first experience with Metro Toyota, but it certainly will not be our last. Ryan was incredibly helpful, knowledgeable, and friendly, but we never felt pressured into purchasing a car. He constantly reassured us that we needed to find a car that was just the right fit. He did help us find a car that was a perfect fit for our family, and his honesty throughout the process was greatly appreciated. We had our car in no time. He also checked in with us after our purchase to make sure that everything was as expected. A great staff member- thanks for your help, Ryan! More
Smooth Purchase! I contacted Ryan about a car for sale. It was a really great experience and was very smooth. Trade in pricing, and used car pricing was spot on. Al I contacted Ryan about a car for sale. It was a really great experience and was very smooth. Trade in pricing, and used car pricing was spot on. Also car condition was A+!!!!! More
Nice Dealership and friendly staff. Alex McNett could answer all my questions, without having to go ask someone else. He knows about the Trucks and Cars he sells. Very Good. Thanks Alex Alex McNett could answer all my questions, without having to go ask someone else. He knows about the Trucks and Cars he sells. Very Good. Thanks Alex & Metro Toyota for a great deal and my Beautiful New Tundra. :) More
RAVing about our salesman After hours of research, many dealerships and test drives, we were most impressed by Alex McNett and Toyota. Alex was friendly, professional, helpful After hours of research, many dealerships and test drives, we were most impressed by Alex McNett and Toyota. Alex was friendly, professional, helpful and knowledgeable. We live 1 1/2 hours away and made sure Alex was working when we finally came back to buy and not just shop. We could have chosen a closer dealership but we made the trip specifically for Alex. The service was well worth it and I love my new Rav4! More
Super Dealership & Salesman We've been dealing with Metro Toyota since we got married (1987) and have never been disappointed. Ken has been our salesman since we started buying u We've been dealing with Metro Toyota since we got married (1987) and have never been disappointed. Ken has been our salesman since we started buying used cars in 2014 and has treated us with great professionalism, expertise, respect and friendship and more. More