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Metro Toyota

Kalamazoo, MI

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rated
1,562 Reviews

5850 Stadium Dr.

Kalamazoo, MI

49009

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Showing 1,562 reviews

July 22, 2018

Happy Customer Ryan uses a no pressure approach to sales. He's personable, sincere, knowledgeable, and a good listener! He has just the right mix of high energy and More

by - Happy Customer in Kalamazoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan St. Clair
Jul 23, 2018 -

Metro Toyota responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with Ryan at Metro Toyota. We wish you safe travels in your new car and look forward to seeing you again soon!

July 21, 2018

The Best Salesman You are greeted by many friendly people that make it a positive experience each and every time, The car is so clean you feel it is like brand new you More

by ponzini,angie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr
Jul 23, 2018 -

Metro Toyota responded

Thank you so much for sharing your experience with Metro Toyota and Ken! Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new Highlander. Ken and the team will be thrilled to hear your feedback!

July 21, 2018

Great experience Ken was very helpful when we were looking for a car. No pressure. He was there if we needed a question answered and info but didn’t crowd us. He was i More

by Page family
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr
Jul 23, 2018 -

Metro Toyota responded

On behalf us all of us at Metro Toyota, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Ken. We will be sharing your feedback among our team. Enjoy your new car and please come visit us again soon!

July 19, 2018

Happy with my new RAV4! I was unhappy with the Camry I was currently leasing, so I contacted Tim and he helped me find a RAV4 that met all of my needs. I love my new car and More

by nec4072
Recommend Dealer
Yes
Employees Worked With
Tim Robertson
Jul 20, 2018 -

Metro Toyota responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Metro Toyota with only the best there is to offer. It’s so nice to hear that Tim Robertson helped to make your experience such a positive one. Enjoy your new RAV4!

July 18, 2018

Great Experience Ryan St. Clair went above and beyond normal levels of customer service. Not only did he find exactly what I was looking for within my price range, he More

by kim829
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan St. Clair
Jul 18, 2018 -

Metro Toyota responded

On behalf us all of us at Metro Toyota, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Ryan. We will be sharing your feedback among our team. Enjoy your new car and please come visit us again soon!

July 18, 2018

Purchased a new Toyota and are very happy. Stopped in to Metro Toyota to possibly purchase a new car. Ryan Sinclair assisted us. He listened to us and showed us cars we were interested in drivi More

by Christie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan St. Clair
Jul 18, 2018 -

Metro Toyota responded

Thank you so much for sharing your experience with Metro Toyota. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new car. Ryan and the team will be thrilled to hear your feedback!

July 17, 2018

Purchase of 2018 Prius A big shout out and “thank you” to Bob Kearns. He walked me through the purchase of my new Prius from the test drive, to the paperwork , then he show More

by Love My Prius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Griffith, Bob Kearns
Jul 18, 2018 -

Metro Toyota responded

Congratulations on your new Prius! Thank you for taking the time to write about your experience. It is wonderful to hear that Bob and Jon were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

July 15, 2018

Amazing! Ken helped me not only find my first vehicle that was in my price range but was able to go through the steps that allowed me to finance it as well! Ve More

by Esant326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr
Jul 16, 2018 -

Metro Toyota responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Metro Toyota. We wish you safe travels in your new car and look forward to seeing you again soon!

July 15, 2018

Great Experience Bob was very helpful and made the process of getting a new car easy and quick. I really appreciated the professionalism and the fact that Bob seemed t More

by kjuarez6342
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Kearns
Jul 16, 2018 -

Metro Toyota responded

On behalf us all of us at Metro Toyota, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Bob Kearns. We will be sharing your feedback among our team. Enjoy your new car and please come visit us again soon!

July 13, 2018

Easy process Bob has been extremely helpful and professional and has made buying a new car easy! Would definitely recommend him to anyone looking for a new car More

by Skreider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Kearns
Jul 16, 2018 -

Metro Toyota responded

Congratulations on your new car! Thank you for taking the time to write about your experience with us at Metro Toyota. It is wonderful to hear that Bob was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

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