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Metro Toyota

Kalamazoo, MI

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1,562 Reviews

5850 Stadium Dr.

Kalamazoo, MI

49009

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Showing 1,562 reviews

August 05, 2018

This is our first Toyota, we are so happy with our choice! Alex McNett was so helpful in making our decision! He was able to meet our price range without compromising any of the features or details! More

by yorton93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex McNett
Aug 07, 2018 -

Metro Toyota responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Metro Toyota. We wish you safe travels in your new car and look forward to seeing you again soon!

August 05, 2018

The Tundra Experience From my first visit to the dealership Dave G. and Jon G. answered all my questions about the used Tundra I was looking at. In preparation for the tru More

by RandallH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Griffith, Dave Gugle
Aug 07, 2018 -

Metro Toyota responded

Thank you so much for sharing your experience with Metro Toyota and our team. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new Tundra. Dave, Jon, and the team will be thrilled to hear your feedback!

August 01, 2018

Great experience! Noah was very straightforward with his opinions and communications and gave a very seamless experience for the car purchase from Toyota. This has been More

by Tuahar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Wickham
Aug 07, 2018 -

Metro Toyota responded

Congratulations on your new car! Thank you for taking the time to write about your experience. It is wonderful to hear that Noah was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

August 01, 2018

A second excellent experience This is the second car we've purchased from Ken at Metro in Kalamazoo, and both times we've been very pleased. This time everyone went well out their More

by retrokitchen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Cooper, Ken Karakula Sr
Aug 07, 2018 -

Metro Toyota responded

On behalf us all of us at Metro Toyota, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Ken. We will be sharing your feedback among our team. Enjoy your new car and please come visit us again soon!

July 31, 2018

Found the perfect Car. Out sales consultant Dave was fantastic! We told Dave the Car we wanted and within 1 day he was able to find the perfect car. We were looking for a More

by JD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gugle
Aug 01, 2018 -

Metro Toyota responded

Congratulations on your new car! Thank you for taking the time to write about your experience. It is wonderful to hear that Dave was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

July 30, 2018

Easy, professional, laid back Although professional, Tim was also very easy-going and laid-back which made the experience simple. Not once did I feel pressured, never was I uncomfo More

by KarlaRAV4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Griffith, Tim Robertson
Jul 31, 2018 -

Metro Toyota responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Metro Toyota. We wish you safe travels in your new car and look forward to seeing you again soon!

July 28, 2018

Not the typical dealership experience, but it should be!! We had been to many dealerships and the typical feeling was that we were pushed to buy a car. this was not the case with Ken at Metro Toyota. He was More

by zbean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr, Jon Griffith, Tony McAdam
Jul 30, 2018 -

Metro Toyota responded

Thank you so much for sharing your experience with Metro Toyota and Ken. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new car. Ken and the team will be thrilled to hear your feedback!

July 27, 2018

Great Experience Bob was full of information and advice. He provided a relaxed buying experience without any pressure. Couldn't have asked for a better salesman to w More

by Rav4hybrid
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Farho, Bob Kearns
Jul 30, 2018 -

Metro Toyota responded

Congratulations on your new car! Thank you for taking the time to write about your experience. It is wonderful to hear that Bob was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

July 25, 2018

Best car buying experience yet! We had a great experience working with Dean...texting with him in advance made test driving and purchsing easy! In our search, we found that Metro More

by FirstTimeHybridOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Kepol, Zeb Olsen
Jul 26, 2018 -

Metro Toyota responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Metro Toyota. We wish you safe travels in your new car and look forward to seeing you again soon!

July 23, 2018

Ken comes through in the clutch I bought a car from another dealer - it was a dud - bad engine and i was out of time to find a car for my daughter who was going to college. He found More

by jamesp
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr
Jul 24, 2018 -

Metro Toyota responded

Thank you for choosing Metro Toyota! I'm sorry to hear about your previous experience but am happy to know that we were able to find you something better! Enjoy your new car and please come visit us again soon.

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