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Metro Toyota

Kalamazoo, MI

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1,562 Reviews

5850 Stadium Dr.

Kalamazoo, MI

49009

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Showing 1,562 reviews

August 21, 2018

Our Buick Lucerne Ken was wonderful to work with, very professional and easy to work with. He answered all our questions and made sure we were comfortable with our pur More

by Shelljeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr
Aug 22, 2018 -

Metro Toyota responded

Congratulations on your new car! Thank you for taking the time to write about your experience. It is wonderful to hear that Ken was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

August 18, 2018

My new 2018 Rav4 I love my new Rav4 and Alex McNett was amazing to work with. He was patient with me during this process, while I made decisions. Alex really took the More

by L Wichman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex McNett
Aug 20, 2018 -

Metro Toyota responded

Thank you so much for sharing your experience with Metro Toyota and our team. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new RAV4. Alex and the team will be thrilled to hear your feedback!

August 17, 2018

Great experience! Working with Ken was a terrific experience! He helped move the process along quickly and was extremely transparent the whole way. This was my first ca More

by amdamelio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr
Aug 20, 2018 -

Metro Toyota responded

Congratulations on your first car! Thank you for taking the time to write about your experience. It is wonderful to hear that Ken was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future!

August 17, 2018

Great Cars! Great Service! The staff at Metro are great! They got me in and out in under an hour with the exact vehicle I needed. Dave Gugle did an excellent job! More

by jhenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gugle
Aug 20, 2018 -

Metro Toyota responded

On behalf us all of us at Metro Toyota, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Dave. We will be sharing your feedback among our team. Enjoy your new car and please come visit us again soon!

August 16, 2018

Awesome Ken and the rest of the staff at Metro Toyota were so helpful in the purchase of our new vehicle. They are the absolute best! More

by Nick201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr, Jon Griffith
Aug 17, 2018 -

Metro Toyota responded

Thank you for choosing Metro Toyota! Ken is a true asset to the Metro team and will be pleased to hear you enjoyed your time with him. Thank you again!

August 08, 2018

No hassle I do not enjoy the "dealing" part of purchasing a new car . I pointed this out to Dave at the start. We agreed to what I believe from research was a f More

by SVW
Recommend Dealer
Yes
Employees Worked With
Dave Gugle
Aug 13, 2018 -

Metro Toyota responded

We couldn’t be happier that Dave provided you with a great car buying experience. He is a true asset and we are lucky to have him on the Metro Toyota team. We hope you are enjoying your new car, please come back to visit anytime!

August 08, 2018

No pressure Ken is extremely easy going. He'll ask questions and answer honestly. If he doesn't have what you want, he doesn't pressure you to try something else. More

by Kim61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr
Aug 13, 2018 -

Metro Toyota responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Metro Toyota with only the best there is to offer. It’s so nice to hear that Ken helped to make your experience such a positive one. Enjoy your new car!

August 07, 2018

Tim Robertson - helped me get the Tacoma I wanted! Tim Robertson was professional, yet easy-going and fun at the same time. He listened to what I wanted and made it happen without pressuring me into an More

by MTC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Robertson
Aug 07, 2018 -

Metro Toyota responded

We couldn’t be happier that Tim provided you with a great car buying experience. He is a true asset and we are lucky to have him on the Metro Toyota team. We hope you are enjoying your new Tacoma, please come back to visit anytime!

August 07, 2018

A pleasant experience We enjoyed working with the Renee at Metro Toyota. We never felt pushed or hurried, and appreciated the process of finding a vehicle that was right f More

by jensgc30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renée Getal
Aug 07, 2018 -

Metro Toyota responded

We would like to thank you for your recommendations. Our team of professionals is dedicated to providing you and everyone else who visits Metro Toyota with only the best there is to offer. We hope you keep us in mind for your future purchases.

August 07, 2018

Wonderful experience I really was surprised with Dave was knowledgeable,professional and easy going.I was from Lansing and did not want a return trip.He wrapped everything up in an hour and I was on More

by James
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gugle
Aug 13, 2018 -

Metro Toyota responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Metro Toyota with only the best there is to offer. It’s so nice to hear that Dave helped to make your experience such a positive one. Enjoy your new car!

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