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Metro Toyota

Kalamazoo, MI

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1,562 Reviews

5850 Stadium Dr.

Kalamazoo, MI

49009

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Showing 1,562 reviews

September 25, 2018

It was great! Buying a car with Ryan was easy, start to finish! He was professional and excellent to communicate with. All steps of the car buying process were cl More

by redmancb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan St. Clair
Sep 25, 2018 -

Metro Toyota responded

Congratulations on your new car! Thank you for taking the time to write about your experience. It is wonderful to hear that Ryan was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

September 25, 2018

Great experience! Tim helped us get the car we wanted. He is friendly and very helpful. We would recommend him to our friends and relatives. He taught us about all the More

by lorjer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Robertson
Sep 25, 2018 -

Metro Toyota responded

Thank you so much for sharing your experience with Metro Toyota and Tim. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new RAV4. Tim and the team will be thrilled to hear your feedback!

September 20, 2018

My first time buying a new car The whole process was very fast and relaxed. I never felt pressured or rushed. Dean answered all my questions and helped me find the perfect suv. I wo More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory , Dean Kepol
Sep 20, 2018 -

Metro Toyota responded

We couldn’t be happier that Dean provided you with a great car buying experience. He is a true asset and we are lucky to have her on the Metro Toyota team. We hope you are enjoying your new car, please come back to visit anytime!

September 20, 2018

Car purchase from Metro Ken was very helpful. Showed us how options on our car worked and the buying experience went very smoothly. We have always had excellent service at Me More

by Agilitydeb11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr, Jon Griffith
Sep 24, 2018 -

Metro Toyota responded

Thank you for choosing Metro Toyota and for sharing your experience with us! Ken is a true asset to the Metro team and will be pleased to hear you enjoyed your time with him. Thanks again, we look forward to serving you for many years to come.

September 19, 2018

Excellent Customer Service! This dealership is first rate,professional and customer focused. Ken was quick in my request on the internet to answer my questions. Ryan St.Clair w More

by Russell33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr, Jon Griffith, Tony McAdam, Ryan St. Clair
Sep 20, 2018 -

Metro Toyota responded

Hearing that you had “a professional and customer focused” experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Metro Toyota in Kalamazoo, we wish you many happy miles in your new car. We look forward to serving you for many years to come!

September 19, 2018

Excellent customer care I walked into Metro Toyota hoping to replace my totaled Prius with a used Prius in a similar price range, but the advertised ones were already sold! K More

by grandma3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr
Sep 20, 2018 -

Metro Toyota responded

Thank you so much for sharing your experience with Metro Toyota. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new Prius. Ken and the team will be thrilled to hear your feedback!

September 18, 2018

08 Toyota Tundra I recently purchased a 2008 Toyota Tundra from Ryan St. Clair. I had contacted Ryan to see if he had a reliable truck for sale. As soon as this truck More

by Ksm22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan St. Clair
Sep 20, 2018 -

Metro Toyota responded

Thank you so much for sharing your experience with Metro Toyota and Ryan. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new car. Ryan and the team will be thrilled to hear your feedback!

September 15, 2018

Nancys RAV4 I have bought my last three cars from Ken Karakula and I keep returning to Ken because I feel I can trust him. It is like visiting with an old friend More

by hilaski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr, Jeff VanOrsdol, Tony Leeks
Sep 20, 2018 -

Metro Toyota responded

Congratulations on your new car! Thank you for taking the time to write about your experience. It is wonderful to hear that Ken, Tony, and Jeff were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

September 14, 2018

Ask for Ken Karakula! I needed a decent used car for my daughter and looked many places trying to find the best car for the money. Ultimately we bought one from Ken at Met More

by scott67
Recommend Dealer
Yes
Employees Worked With
Ken Karakula Sr
Sep 18, 2018 -

Metro Toyota responded

Congratulations on your new car! Thank you for taking the time to write about your experience. It is wonderful to hear that Ken was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

September 13, 2018

Great dealership As always my experience with Metro was outstanding. This is our third RAV4. The people are excellent and very knowledgeable making the process easy. C More

by Fish guy Rich321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Wohlford, Dave Gugle
Sep 14, 2018 -

Metro Toyota responded

Congratulations on your third RAV4! Thank you for taking the time to write about your experience. It is wonderful to hear that Dave was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

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