
Metro Toyota
Kalamazoo, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
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Service Department is Excellent Keith DeBoer, the Service Director, personally addressed a question we had about a repair and explained specifically what needed to be done and why. I Keith DeBoer, the Service Director, personally addressed a question we had about a repair and explained specifically what needed to be done and why. I walked away feeling the price for the service was more than fair. The facilities are so clean and nice it is always a pleasure getting service there. More
Terry Baker 1st Class Sales person Terry Listened to what we needed and then proceeded to find solutions. We had an unusual need or problem that needed to be solved At other places Terry Listened to what we needed and then proceeded to find solutions. We had an unusual need or problem that needed to be solved At other places and sales persons they all had this solution available. Only Terry thought of it and researched it and we bought a Siena. He worked to solve our problem. He is an excellent rep for Metro Toyota. More
The way buying a car should be! Go see Tim Robertson at Metro Toyota! He made buying a car as easy as possible, answered all my questions, and was great to work with!! Also speci Go see Tim Robertson at Metro Toyota! He made buying a car as easy as possible, answered all my questions, and was great to work with!! Also special thanks to Cory and Zeb, I will refer customers your way and will be a repeat customer! More
Great experience Our experience at Metro Toyota has always been good. Tim made it great. He was friendly, funny and knows his stuff. It took longer than I thought it Our experience at Metro Toyota has always been good. Tim made it great. He was friendly, funny and knows his stuff. It took longer than I thought it should but we had coffee and cookies while waiting 😀. Would recommend him and Metro if you are looking for a Toyota. More
Got what we wanted! It’s nice not to have to settle for less. We got the Highlander we wanted, configured the way we wanted it & with great floor mats to sweeten the deal It’s nice not to have to settle for less. We got the Highlander we wanted, configured the way we wanted it & with great floor mats to sweeten the deal. We came to Metro because they participate in Costco’s auto program, & was blessed to have a “hometown” guy for our salesman. Tim did a great job, even to arranging for our insurance company to cover our car! One less worry! More
Service Great service, great people, quality vehicles. Worked with Ken great salesman easy to talk to and knows his stuff. I’d recommend this used car deale Great service, great people, quality vehicles. Worked with Ken great salesman easy to talk to and knows his stuff. I’d recommend this used car dealership to anyone More
Nerve wracking to say the least, added to my gray hair This was the first time I bought a vehicle on my own so everything was new, challenging and intimidating. As a woman I am often taken as a pushover i This was the first time I bought a vehicle on my own so everything was new, challenging and intimidating. As a woman I am often taken as a pushover instead of a valued person. I think Ken answered all my questions and was even patient answering all my many questions. My only complaint/concern was financing. I'm especially thinking of the warranty options. To date I do not understand the difference between the 3 yrs/3,000 miles warranty and the extended I opted for. I was not even given the cost of the extended, finally found that in all my paperwork. I was given a 45 day option for a loan while I got finances together and I ended up with 68 mo payments, which I will not adhere to. Not enough explanations along those lines. All that to say, I am happy now that it is behind me but hope to never go through it again. More
Great sales experience We stopped by to view available cars in the used car lot just before closing time. Blane came outside and offered his assistance. He insisted on sta We stopped by to view available cars in the used car lot just before closing time. Blane came outside and offered his assistance. He insisted on staying late to show us a selection that would meet our criteria. When we returned later, he was very helpful in providing information and options, without being pushy, and facilitated a fair and expeditious deal. More
Very professional! This was our second Toyota purchased with the wonderful assistance and support of Ryan St. Clair! Ryan made the entire process a pleasant one and he This was our second Toyota purchased with the wonderful assistance and support of Ryan St. Clair! Ryan made the entire process a pleasant one and he is a consummate professional. Ryan garners my highest recommendation as an extremely knowledgeable, professional, friendly (and fun) sales pro! My wife and I are very pleased to recommend others to specifically ask for Ryan when considering a Toyota for purchase! More
Great service Ken was very helpful steering us through three license adjustments and the huge details of making a purchase. This is my fourth Toyota bought from thi Ken was very helpful steering us through three license adjustments and the huge details of making a purchase. This is my fourth Toyota bought from this dealership, probably not my last. More