
Metro Toyota
Kalamazoo, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
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Love our new Toyota Highlander! Tim went the extra mile to help us pick out the Highlander that was just right for us! We hadn't bought a new car in over 8 years -- Tim helped guide Tim went the extra mile to help us pick out the Highlander that was just right for us! We hadn't bought a new car in over 8 years -- Tim helped guide us through all the new technology and spent time going over how to use it. We definitely go back to Tim and Metro Toyota when it is time for our next vehicle. Thank Tim! Lynn & Mike Balcom More
great customer service Ken has helped me purchase many cars over the last 27 years, Whenever I need a vehicle I call Ken. He is helpful in selecting the right vehicle. He Ken has helped me purchase many cars over the last 27 years, Whenever I need a vehicle I call Ken. He is helpful in selecting the right vehicle. He makes sure that the vehicle is serviced properly and all issues are addressed before the purchase is completed. He enlists other departments at Metro Toyota to make sure the customer experience is a good one. When I need my next vehicle I will call Ken. More
Dean did a great job helping us! I went to Metro for the first time just out of curiosity. My husband and I were looking for another vehicle. I had looked at their website and knew I went to Metro for the first time just out of curiosity. My husband and I were looking for another vehicle. I had looked at their website and knew what I wanted to look at when I got there. Dean was able to help me right away. His service was GREAT! More car dealerships need employees like him. We will be going back to Metro whenever we need to, they have our business! More
New Highlander! Ken Karakula is a great guy and very helpful to us as we did not know we would even purchase a Highlander. He called us in when a special Highlander Ken Karakula is a great guy and very helpful to us as we did not know we would even purchase a Highlander. He called us in when a special Highlander was brought in....a perfect match for us! Beautiful SUV.... More
very satisfied Very pleased with purchase. The wait was a little long. The waiting area could use a few more amenities, eg. vending machines, popcorn, charging ports Very pleased with purchase. The wait was a little long. The waiting area could use a few more amenities, eg. vending machines, popcorn, charging ports for cell phones and iPads. More
Excellent Tim was very helpful and friendly. I would come back again. He explained how to use the features. And was over all pleasant experience. And I would Tim was very helpful and friendly. I would come back again. He explained how to use the features. And was over all pleasant experience. And I would recommend him to anyone looking for a car. More
Great Experience - Above and Beyond Expectations We purchased a used Lexus CT200H hybrid over the 4th of July holiday weekend. Ken was very patient with us and not "pushy" at all. His knowledge and e We purchased a used Lexus CT200H hybrid over the 4th of July holiday weekend. Ken was very patient with us and not "pushy" at all. His knowledge and experiences with owning hybrids made us feel very comfortable and confident in our purchase. Before leaving they gave the car a final wash and even put air in the tires on my sister's car that we drove to the dealership. I would highly recommend Ken and Metro Toyota to anyone in the future. More
Very Flexible! It was great working with Ryan and Metro Toyota. Ryan was easy to work with and treated me with the utmost respect. It was fun, informational, and rew It was great working with Ryan and Metro Toyota. Ryan was easy to work with and treated me with the utmost respect. It was fun, informational, and rewarding working with him. It was a bit tough working with the business manager. It was hard to get in touch with him at times and it was difficult to get him to go into detail. When I did speak with him though he was easy enough to work with that I let the "sweethearts" go unchecked. The employees all seemed to have a great relationship with each other and they thoroughly enjoyed their work. Ryan went above and beyond and drove to where I had to drop off my borrowed car. They all worked hard to make a usually an exhausting experience a pleasant one. Overall a great experience! More
Zeb Olsen, sales manager Zeb Olsen was exceptionally courteous, professional, and helpful throughout the process of my new car purchase! He went above and beyond before, du Zeb Olsen was exceptionally courteous, professional, and helpful throughout the process of my new car purchase! He went above and beyond before, during, and after the sale to make it a good experience. He helped ensure I recieved the best pricing and options for my vehicle. Zeb had the ability to personalize my sales experience ....which was the deciding factor in mychoice to purchase a Toyota vehicle, and why I chose to buy from Metro Toyota. More
Working for the Customer! I was looking for a car for my college-aged daughter. Don and Dan at Metro Toyota were so good about calling when they found a car in my price range. I was looking for a car for my college-aged daughter. Don and Dan at Metro Toyota were so good about calling when they found a car in my price range. They were not pushy, were very easy to work with, and I could tell they were working hard for the customer. More