
Metro Toyota
Kalamazoo, MI
Filter Reviews by Keyword
By Type
Showing 1,562 reviews
5 Stars for Ken Ken did a great job of helping me with the vehicle of my choice. Friendly, knowledgeable, and helpful! See Ken if you need a car at Metro Toyota! Ken did a great job of helping me with the vehicle of my choice. Friendly, knowledgeable, and helpful! See Ken if you need a car at Metro Toyota! More
Customer Focused The Metro Toyota Team we dealt with took much of the stress out of buying a new car and really helped us get a car we really love. Special thanks to D The Metro Toyota Team we dealt with took much of the stress out of buying a new car and really helped us get a car we really love. Special thanks to Dean Kepol, our Sales Consultant, for helping us narrow our search from many makes and models to the right one for us. Perfect! Thanks. More
Terry Baker is a great salesperson! I would recommend Terry Baker to anyone looking to buy a Toyota! Terry went above and beyond when I purchased my new Toyota Highlander, making it a wo I would recommend Terry Baker to anyone looking to buy a Toyota! Terry went above and beyond when I purchased my new Toyota Highlander, making it a wonderful buying experience. More
A good experience buying a used car? Yes. It been a good experience so far (I've had the car for about 2 months now took a couple of 1200 mile trips and experienced no surprises yet). The sale It been a good experience so far (I've had the car for about 2 months now took a couple of 1200 mile trips and experienced no surprises yet). The salesman, Blane, was was very knowledgeable about the vehicles I was considered and made me comfortable examining them. There were some issues with the car I bought and he had most of them taken care to my satisfaction prior to delivery. I called him a few times since the purchase with questions and he either knew the answers or found them for me. He seemed very capable and was a good ambassador for Metro Toyota. He did a good job in my case. More
Excellent car buying experience Tim was very attentive through my whole car buying experience. I love my new RAV4 Hybrid. He always responded quickly to my texts and kept me in the Tim was very attentive through my whole car buying experience. I love my new RAV4 Hybrid. He always responded quickly to my texts and kept me in the loop while I waited for my car to arrive. When I got my car he took his time with me to explain features and answer my questions. He even made sure I got a new license plate to go with my new car. More
Great experience working with Ken Buying a car is often a very challenging and time consuming process, especially when you wonder if you can trust the seller. That was not the case i Buying a car is often a very challenging and time consuming process, especially when you wonder if you can trust the seller. That was not the case in dealing with Ken Karakula. After explaining what we were looking for in a used vehicle, Ken pointed us to a Highlander that had just been traded in. We took it for a test drive and within a relatively short time we were owners of a new used vehicle. Ken made the process seamless, from the detailing on it, the financing (We were able to get a better rate than our credit union was able to provide) and finally explaining the bells and whistles on the vehicle. He helped us program it for phone use and made sure we had all our questions answered. Ken is a man you can trust and we recommend him highly to others looking for a vehicle. The knowledge he has from years of experience comes through and we were very happy with the excellent service he provided us. More
Great experience This is the second car I've purchased through Ken and will continue to use him in the future. He is easy going and makes the process easy. This is the second car I've purchased through Ken and will continue to use him in the future. He is easy going and makes the process easy. More
Amazing and not the average car sales guy Ryan was amazing, extremely knowledgeable and patient. Went above and beyond to get the car set up the way I needed and kept in touch to make sure ev Ryan was amazing, extremely knowledgeable and patient. Went above and beyond to get the car set up the way I needed and kept in touch to make sure everything was what I expected! More
Great customer service My wife and I had an excellent buying experience from Metro Toyota. We bought a 2014 Toyota 4 Runner and Blane was very attentive to my texts prior t My wife and I had an excellent buying experience from Metro Toyota. We bought a 2014 Toyota 4 Runner and Blane was very attentive to my texts prior to coming to see the vehicle. Customer service was top notch. We would definitely buy here again. More
Outstanding in all areas Dan Taylor was a great help with finding my (new to me) Toyota RAV4 . I've been going to Metro Toyota for over 15 years, and they always seem to fin Dan Taylor was a great help with finding my (new to me) Toyota RAV4 . I've been going to Metro Toyota for over 15 years, and they always seem to find what I'm looking for. More