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Metro Toyota
Kalamazoo, MI
1,562 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,562 reviews
October 02, 2019
Helpful, straight forward, got me in a great car Very helpful and straight forward. They got me in to a great car. Economic, quality build and comfortable for the kind of driving I do. Well equipped Very helpful and straight forward. They got me in to a great car. Economic, quality build and comfortable for the kind of driving I do. Well equipped and great sales attitude. Thanks More
by Wheatley
Employees Worked With
Tim Robertson
September 29, 2019
Great buying experience Ken helped me to find the right car in the right price range, the transaction was easy. He and Jon did a great job. Thanks you. Ken helped me to find the right car in the right price range, the transaction was easy. He and Jon did a great job. Thanks you. More
by Dianne
Employees Worked With
Ken Karakula Sr, Jon Griffith
September 24, 2019
Awesome Experience Ken and Jon were awesome to my father, brother and myself. We are now a Toyota family!!! Thanks Ken. I was treated with respect and friendliness. Ken and Jon were awesome to my father, brother and myself. We are now a Toyota family!!! Thanks Ken. I was treated with respect and friendliness. I will definitely be back. More
by Carla "Poofy"
Employees Worked With
Ken Karakula Sr, Jon Griffith
September 24, 2019
Great service Tim provided great service to us. He was very easy to work with and we appreciated his honestly. The process in buying our Toyota Highlander was so Tim provided great service to us. He was very easy to work with and we appreciated his honestly. The process in buying our Toyota Highlander was so easy and smooth. More
by ALS05
Employees Worked With
Tim Robertson, Cory Wohlford
September 23, 2019
Thank You Tim Tim is very friendly and easy to talk with. He answered all the questions we had, Flexible with appointments. Our car was available with the added Tim is very friendly and easy to talk with. He answered all the questions we had, Flexible with appointments. Our car was available with the added accessories on time as promised. More
by deb
Employees Worked With
Brad Cole, Tim Robertson
September 19, 2019
He did not pressure me which made it the best for me. My husband (deceased) has always handled this purchase before and now I have done it with out being embarrassed or felt dumb because I did not know an My husband (deceased) has always handled this purchase before and now I have done it with out being embarrassed or felt dumb because I did not know anything. Ken was accommodating and did not pressure me. Wish he did not have to constantly have to go to other people for their input (seemed like he walked miles). Good experience and I love the car More
by Flo
Employees Worked With
Ken Karakula Sr, Jon Griffith
September 19, 2019
A great way to buy a car. This is my second car purchase from Metro Toyota. The are great to work with, accommodating and helpful. I had a budget and they help me stay with i This is my second car purchase from Metro Toyota. The are great to work with, accommodating and helpful. I had a budget and they help me stay with in it. The initial greeting was friendly and cordial and help make me feel welcome. The let me take a car for a drive alone so I did not feel pressured. The paper work went well. There was NO high pressure tactics or fast follow up calls. In a word , pleasant experience. Ken Katakana was good to work with and if I need another car I will remember him. More
by Ted Havens
Employees Worked With
Ken Karakula Sr, Jon Griffith
September 18, 2019
Great service Very friendly, trust worthy, and responsive Very happy with my car. The warranty is wonderful Clean dealership and happy employees. Smiles were fou Very friendly, trust worthy, and responsive Very happy with my car. The warranty is wonderful Clean dealership and happy employees. Smiles were found every where I went in the dealership More
by Denise
Employees Worked With
Ken Karakula Sr
September 17, 2019
Excellent dealership I purchased a new RAV4 to replace an old Toyota product. The sale process was fair and straightforward. I did not feel pressured and I am very happy w I purchased a new RAV4 to replace an old Toyota product. The sale process was fair and straightforward. I did not feel pressured and I am very happy with my new car! I also have experienced many years of excellent service from Metro Toyota. Dean was great to work with. More
by Greg
Employees Worked With
Dean Kepol
September 16, 2019
New car sale Ken is very knowledgeable, professional & followed through during the whole purchasing process; he even gave me a tutorial on how to use all the "gad Ken is very knowledgeable, professional & followed through during the whole purchasing process; he even gave me a tutorial on how to use all the "gadgets." More
by John R
Employees Worked With
Ken Karakula Sr
