
Metro Toyota
Kalamazoo, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
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I give them this rating because Ken took the time to see us even though the workday was actually over, and before he got to us another employee who was already leaving asked us if we had been helped yet. Th us even though the workday was actually over, and before he got to us another employee who was already leaving asked us if we had been helped yet. They were very astute and polite and over all the service was quick. The only reason that I feel it was not 100% is because the follow-up has been weak, not the standard follow up, but the special circumstances that we have come across. More
I was shopping online and saw a 2006 Jeep Liberty! It was located at Metro Toyota! I called up and talked to Ken. He was more than willing to help me out as many test drives as I needed and was more than hap located at Metro Toyota! I called up and talked to Ken. He was more than willing to help me out as many test drives as I needed and was more than happy to let me take the vehicle to get it inspected! I bought the vehicle and have been very satisfied! Ken was a very helpful person and made sure I was more than satisfied and was happy to help me purchase my first vehicle! More
I was browsing the internet looking for a Toyota Camry when I viewed Metro Toyota's website. I decided to chat with a salesperson via the internet and Dean Kepol responded to my inquiry. Dean was friendl when I viewed Metro Toyota's website. I decided to chat with a salesperson via the internet and Dean Kepol responded to my inquiry. Dean was friendly, cooperative and helpful in providing me with information. I went to the dealership and again, Dean was profesional and helpful in showing my wife and I several Camry's for us to consider. He was very pleasant to work with and very professional during our price negotiations. We closed the deal and purchasing our new Camry was a very positive experience. Dean did a great job. More
Before I visited the dealership I spoke with Dean on the phone and explained that I wanted to replace my current Corolla with a new one, and that my time was limited. When I arrived, Dean had a silver 2010 phone and explained that I wanted to replace my current Corolla with a new one, and that my time was limited. When I arrived, Dean had a silver 2010 new Corolla in front of the building waiting for me to see it. He pointed out key relevant issues on the new car, put me on the road to test it, and had an appraisal of my 2006 Corolla. When I returned, he quickly gave me the terms for a new car with a trade, and made the process very effective, to the point, with no needless distractions. Not once did Dean pressure me and he was very knowledgable about the Corolla, the benefits of buying 2010 vs 2011. He was totally professional, positive, and a joy to deal with. I will certainly recommend Dean to others and will return to deal with him. More
What a pleasant experience! Nice selection of cars, knowledgeable sales person (with patience!), easy negotiations and easy close with the finance guy. Going to the service department and learning knowledgeable sales person (with patience!), easy negotiations and easy close with the finance guy. Going to the service department and learning about how to schedule appointments online was a nice touch. Thank you. More
The Metro Toyota staff were friendly and easy to work with. I was greeted as soon as I walked on the lot. They provided information on the vehicle and answered all my questions. I never felt pressured to with. I was greeted as soon as I walked on the lot. They provided information on the vehicle and answered all my questions. I never felt pressured to make a decision and I was given a fair price. Completing the purchase was simple and hassle free. The communication was great and the follow-up excellent. I've purchased three vehicles from Metro Toyota and it's always a good experience. More
Tedd did an excellent job of putting us in a 2001 Olds Aurora which was in excellent shape. He got us a great price, made sure the car was ready as promised and made us feel welcome when we visited the d Aurora which was in excellent shape. He got us a great price, made sure the car was ready as promised and made us feel welcome when we visited the dealership. I would recommend Tedd to anyone who needs a different vehcile. More
Overall great experience. Everyone we dealt with had patience with Mike's "humor" and my daughter’s continual "babel" and harassment. We had worked with Don at a prior dealership and "hunted" him down patience with Mike's "humor" and my daughter’s continual "babel" and harassment. We had worked with Don at a prior dealership and "hunted" him down to shop with. Thanks again Don for you patience. I know we can be annoying. And Brendon great sense of humor. Thanks for listening to our stories. More
Metro Toyota was great. Dean Kepol greeted us at the door on a very miserable day and was very helpful, even loaning us his umbrella. This was our first experience with this dealer, but it far exceeded door on a very miserable day and was very helpful, even loaning us his umbrella. This was our first experience with this dealer, but it far exceeded out expectations. They were efficient, timely, organized and very courteous. When we picked up our new vehicle it was exceptionally detailed, and everyone from Dean to Brandon were very efficient and helpful. Their explanations were excellent, all questions were anticipated and answered fully. We would highly recommend this dealership for your automotive needs. More
Once again the whole team at Metro Toyota helped put us into a new car. Don, our sales guy, and the rest of the staff are always very helpful and answer our questions without hassle. This time we bought into a new car. Don, our sales guy, and the rest of the staff are always very helpful and answer our questions without hassle. This time we bought a new Highlander for my wife. We also have bought a new Truck and 2 cars from them over the past several years. I will always go to them for our cars and I highly recommend you to do the same. More