Metro Toyota

Before I visited the dealership I spoke with Dean on the phone and explained that I wanted to replace my current Corolla with a new one, and that my time was limited. When I arrived, Dean had a silver 2010 phone and explained that I wanted to replace my current Corolla with a new one, and that my time was limited. When I arrived, Dean had a silver 2010 new Corolla in front of the building waiting for me to see it. He pointed out key relevant issues on the new car, put me on the road to test it, and had an appraisal of my 2006 Corolla. When I returned, he quickly gave me the terms for a new car with a trade, and made the process very effective, to the point, with no needless distractions. Not once did Dean pressure me and he was very knowledgable about the Corolla, the benefits of buying 2010 vs 2011. He was totally professional, positive, and a joy to deal with. I will certainly recommend Dean to others and will return to deal with him. More

What a pleasant experience! Nice selection of cars, knowledgeable sales person (with patience!), easy negotiations and easy close with the finance guy. Going to the service department and learning knowledgeable sales person (with patience!), easy negotiations and easy close with the finance guy. Going to the service department and learning about how to schedule appointments online was a nice touch. Thank you. More

The Metro Toyota staff were friendly and easy to work with. I was greeted as soon as I walked on the lot. They provided information on the vehicle and answered all my questions. I never felt pressured to with. I was greeted as soon as I walked on the lot. They provided information on the vehicle and answered all my questions. I never felt pressured to make a decision and I was given a fair price. Completing the purchase was simple and hassle free. The communication was great and the follow-up excellent. I've purchased three vehicles from Metro Toyota and it's always a good experience. More

Overall great experience. Everyone we dealt with had patience with Mike's "humor" and my daughter’s continual "babel" and harassment. We had worked with Don at a prior dealership and "hunted" him down patience with Mike's "humor" and my daughter’s continual "babel" and harassment. We had worked with Don at a prior dealership and "hunted" him down to shop with. Thanks again Don for you patience. I know we can be annoying. And Brendon great sense of humor. Thanks for listening to our stories. More

Metro Toyota was great. Dean Kepol greeted us at the door on a very miserable day and was very helpful, even loaning us his umbrella. This was our first experience with this dealer, but it far exceeded door on a very miserable day and was very helpful, even loaning us his umbrella. This was our first experience with this dealer, but it far exceeded out expectations. They were efficient, timely, organized and very courteous. When we picked up our new vehicle it was exceptionally detailed, and everyone from Dean to Brandon were very efficient and helpful. Their explanations were excellent, all questions were anticipated and answered fully. We would highly recommend this dealership for your automotive needs. More

Tedd did an excellent job of putting us in a 2001 Olds Aurora which was in excellent shape. He got us a great price, made sure the car was ready as promised and made us feel welcome when we visited the d Aurora which was in excellent shape. He got us a great price, made sure the car was ready as promised and made us feel welcome when we visited the dealership. I would recommend Tedd to anyone who needs a different vehcile. More

Once again the whole team at Metro Toyota helped put us into a new car. Don, our sales guy, and the rest of the staff are always very helpful and answer our questions without hassle. This time we bought into a new car. Don, our sales guy, and the rest of the staff are always very helpful and answer our questions without hassle. This time we bought a new Highlander for my wife. We also have bought a new Truck and 2 cars from them over the past several years. I will always go to them for our cars and I highly recommend you to do the same. More

Over all the we were treated with super service.The only down side was when we found two chips in windshield, and had to make extra trips back. Dean took care of every thing,and every thing was taken care o down side was when we found two chips in windshield, and had to make extra trips back. Dean took care of every thing,and every thing was taken care of,with our satisfaction. We would highly recommend,Dean,Joe ,Don. Thanks for all the help you gave us. Don and Shirley Swett More

I have never bought a used car before and have always bought new cars or trucks in the past. Always thought of it as "someone elses junk"! In today's economy, I did not want to buy new and since 2009 bought new cars or trucks in the past. Always thought of it as "someone elses junk"! In today's economy, I did not want to buy new and since 2009, my credit score had dropped due to layoff, etc. Tedd knew what I was looking for and had the perfect car picked out. The car I bought was the first one I test drove. Drove several cars after that, however bought the one Tedd had originally matched to my wants, needs and personality....I guess Tedd knew what I was going to buy before I did. Jon Griffith did a great job of getting financing and the past concerns of 2009 were put at ease. All future purchases, new or used will be first considered with Metro Toyota and team. More

I had been looking for a used 4X4 vehicle for awhile. I found the jeep on autotrader at Metro-Toyota in Kalamazoo Michigan. I requested information on it one night, the next morning, a man by the name of K found the jeep on autotrader at Metro-Toyota in Kalamazoo Michigan. I requested information on it one night, the next morning, a man by the name of Ken Karakula called me asking when I could come in to get my then present car appraised. Within a couple of days, I was able to take my car in. While that was going on, I test drove the 2003 Jeep Liberty FREEDOM EDITION. I can tell that the team there insures that no lemon's or beaters are brought in. The jeep was very clean and had a very clean Car Fax Report. I will recommend this used dealership to friends and family who are in the market for a used vehicle. Thanks again Ken and the whole Metro-Toyota team for your outstanding service and comfortable atmosphere! More