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Metro Toyota

Kalamazoo, MI

4.5
1,562 Reviews

5850 Stadium Dr.

Kalamazoo, MI

49009

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Showing 1,562 reviews

April 20, 2011

I have been a customer of Metro Toyota for nearly 20 years and have always left feeling satisfied with the service and attention I received. I have purchased both used and new cars, and regardless if More

by lindadehaan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Rolling, Jon Griffith, Service Dept, Jon Griffith, Jeff VanOrsdol, Mary Peterson, Tony Leeks
April 16, 2011

I stopped in briefly a week ago and spoke with a salesman who impressed my by listening to exactly what I wanted. I came back in when he had a couple of cars that fit my needs. Troy took the time to find e More

by tlcurti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Rolling
April 16, 2011

I was very pleased with the service and sales staff. They know their business and were very prompt and things moved quickly and smoothly.The car I bought a 2010 Sonata was fairly priced and had a great warra More

by pianodeb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Moore Jon Griffith, Jon Griffith
April 15, 2011

after 40+ yrs of buying GM products I felt very uneasy about purchaseing a toyota. I went to metro-toyota met DEAN KEPOL. there was no high pressure sales pitch.told him what I was looking for he could no More

by dozerman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DEAN KEPOL, Dean Kepol
April 15, 2011

Being a recent college graduate and looking to purchase a new car, I was referred to Metro Toyota and Hugh Darwiche by a friend. I was nervous at first, as I had never gone through the process of purchasing More

by karibmgrtnr06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugh Darwiche
April 13, 2011

Ken Karakula was an excellent salesperson. He personally delivered the vehicle to me out of town and I was pleasantly surprised that he took upon himself to address several concerns about condition/cleanlin More

by wendy davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ken karakula, Ken Karakula Sr
April 12, 2011

We recently purchased a new vehicle from Dean. He was very helpful and worked hard to get us a fair price on our vehicle. He followed up with several emails and a phone call. Dean took a lot of time expl More

by mdfisk
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dean kepol, Dean Kepol
April 08, 2011

I give them this rating because Ken took the time to see us even though the workday was actually over, and before he got to us another employee who was already leaving asked us if we had been helped yet. Th More

by ew1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken K., Ken Karakula Sr
April 04, 2011

I was browsing the internet looking for a Toyota Camry when I viewed Metro Toyota's website. I decided to chat with a salesperson via the internet and Dean Kepol responded to my inquiry. Dean was friendl More

by chuckmacy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Kepol, Dean Kepol
April 04, 2011

I was shopping online and saw a 2006 Jeep Liberty! It was located at Metro Toyota! I called up and talked to Ken. He was more than willing to help me out as many test drives as I needed and was more than hap More

by Airborne3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Karakula, Ken Karakula Sr
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