Metro Toyota
Kalamazoo, MI
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No pressure very helpfull and knowledgeable service I found Mr. Robertson to be very knowledgeable when asked questions about or explaining various features and benefits of the vehicles we looked at. He I found Mr. Robertson to be very knowledgeable when asked questions about or explaining various features and benefits of the vehicles we looked at. He did not try to push any particular choice but helped us make an informed decision. More
Give me the keys Ken K. was a big help in finding the perfect Toyota Camry LE. No imperfections and very low miles. Jon finished things up and got us on our way and Ken K. was a big help in finding the perfect Toyota Camry LE. No imperfections and very low miles. Jon finished things up and got us on our way and we couldn't be happier. Looking forward to many years of happy worry free driving along with the other three Camrys. More
Great experience purchasing a 2019 pre-owned Toyota!! We were interested in purchasing a late-model Camry and expressed the features we were looking for with Sales Manager, Jordan Simpson. There wasn't on We were interested in purchasing a late-model Camry and expressed the features we were looking for with Sales Manager, Jordan Simpson. There wasn't one quite like it on the lot at the time, but soon Jordan called and said one had come in. Dan Taylor was assigned to work with us and did a superb job! Also, Business Mgr., Jon Griffith, was very helpful with the financial transaction and explaining all the options available as far as extended services and warranties go. Each of the men mentioned above were very courteous, professional and knowledgeable! All of our requests were granted and we happily drove home with a beautiful lightly-used Camry! More
Very Professional, Courteous, and Knowledgeable. Provided very Fair and Competitive Pricing. I shopped the truck I wanted ..and found Metro BELOW internet pricing..I was very happy with my purchase! very Fair and Competitive Pricing. I shopped the truck I wanted ..and found Metro BELOW internet pricing..I was very happy with my purchase! More
Great experience!! Highly recommend!! My husband and I visited Metro Toyota in July to look at the Highlander which I was considering purchasing. We were fortunate to have Tim assist us. My husband and I visited Metro Toyota in July to look at the Highlander which I was considering purchasing. We were fortunate to have Tim assist us. He had another customer coming in to pick up a vehicle that afternoon, but was able to give us an overview of the Highlander features and send us off on a test drive before his other customer arrived. When we returned, he answered all of our questions, provided us with info on the Highlander and followed up with me by phone/text afterwards to be sure all of my questions were answered. We contacted Tim in September to look at the Highlander a second time and ultimately purchased one. Tim was very professional, thorough, and courteous, never pushy or condescending -- which, as a woman, I have encountered with other car salesmen in the past. I would purchase from him again and would highly recommend him!! More
Purchase of Pre-Owned Vehicle I used the website to inquire about a vehicle. Ken responded quickly and answered all my questions. Follow up email/questions were just as prompt an I used the website to inquire about a vehicle. Ken responded quickly and answered all my questions. Follow up email/questions were just as prompt and complete. Upon arriving at the dealer, the vehicle was in great shape and ready for a test drive. Jon was great also. Both Ken and Jon made me feel appreciated as a customer. These guys restored my trust! More
Ryan and Jon both went out of there way to help me. Very much so impressive. Thank you both. God Bless. Thank you, Thank you, Thank you.Extremely very nice guys much so impressive. Thank you both. God Bless. Thank you, Thank you, Thank you.Extremely very nice guys More
Outstanding - Actually Fun This is the second time I have purchased a car with Terry Baker as my agent. I would recommend Terry to anyone! He is very straight forward with hon This is the second time I have purchased a car with Terry Baker as my agent. I would recommend Terry to anyone! He is very straight forward with honest, simple answers. I always feel like I can trust Terry. Dealing with Terry is like dealing with a friend. The Rav4 I purchased from Metro on Oct 31, 2019 is the fifth car I have purchased from the dealership. When I am in the market for another car I will absolutely return to Metro and Terry Baker. More
Purchase of Pre-Owned Vehicle Excellent customer service. Timely and very respectful. No high pressure tactics. This represents the second car we have purchased from Metro Toyot Excellent customer service. Timely and very respectful. No high pressure tactics. This represents the second car we have purchased from Metro Toyota. In addition, the Service Department has been our only choice for 15 years. More