
Metro Toyota
Kalamazoo, MI

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Jordan was a pleasure to work with and I would highly recommend him. I live 150miles from Metro Toyota, and Jordan was willing to meet me half way in order for me to take delivery. I very much apprecia recommend him. I live 150miles from Metro Toyota, and Jordan was willing to meet me half way in order for me to take delivery. I very much appreciate how smooth the entire transaction was handled. More
Great customer service, Tedd knew just how to make us feel understood and cared for. We feel we got a great value and Tedd Shipp was a great advocate for us on the used minivan we purchased. I would re feel understood and cared for. We feel we got a great value and Tedd Shipp was a great advocate for us on the used minivan we purchased. I would recommend Tedd, and Metro to anyone I know. More
This is the 2nd car I bought within a couple of months. The car I traded in was serviced by Toyota even though it hadn't been purchased there. I am obviously a very satisfied customer. The car I traded in was serviced by Toyota even though it hadn't been purchased there. I am obviously a very satisfied customer. More
Purchased a car from Metro three years ago and received Purchased a car from Metro three years ago and received such good service that I contacted them when I got their email reminder of my 3-year ann Purchased a car from Metro three years ago and received such good service that I contacted them when I got their email reminder of my 3-year anniversary. Ken Karakula initiated a correspondence with me about a car I inquired about. After comparing several quotes that I received locally, I decided to make the 1 1/2 hour trip to Metro. He worked with me to my satisfaction and I purchased an Avalon from him. I was impressed with his friendliness and competence. Jon Griffith took care of all of the paperwork, explained everything but did not pressure us or make us uncomfortable. He is very efficient. Thanks again Toyota Metro. I love my Avalon. More
Ken assisted us with a used car purchase. He is knowledgeable, friendly and patient. I would certainly work with Ken again and recommend Ken to others. knowledgeable, friendly and patient. I would certainly work with Ken again and recommend Ken to others. More
I was very satisfied with my overall experience at Metro Toyota. The sales team sold me my last car 2 years ago, which was a pleasant experience and this was just as swell. I am a very picky sort, shop Toyota. The sales team sold me my last car 2 years ago, which was a pleasant experience and this was just as swell. I am a very picky sort, shopping for an old vehicle that would do doubt, not result in much of a financial gain for the staff. Tedd was very patient and non judgmental of my transportation needs as they pertained to my lifestyle. I felt that he treated me with the same respect that he would have with a higher ticket sale. Chris was generous in terms of cost and trade in, making this purchase very affordable. Jon was prompt and patient with explaining the terms of my financing. More
We recently needed a fuel effecient car. We have a couple family members that have or have had camary's so that is what we were looking for. Dan was great!! We found the car we liked and took it home that da family members that have or have had camary's so that is what we were looking for. Dan was great!! We found the car we liked and took it home that day. On the drive home we noticed a loud clunking noise in the rear of the car and the cluch was kind of hard to manuveur. We stopped back up the next day and told Dan the problem and he said "we will make it right". They ended up replace most of the clutch and replaced a broken sway bar. Within a few days the clunking was right back as bad as it was before the repair. We called Dan and he said bring it back. This time they replaced the rear suspension. I had to leave the car over night and each time and Dan arranged for a loaner for me each time. My car is GREAT now!! In the past 3 years, my daughter bought a car from Dan, and my brother-in-law and then my parents all before we bought ours. We appreciate his great customer service and will certainly see Dan again when in need of a car. More
I was very satisfied with the experience I had a Metro Toyota. Jordan was very friendly and helpful. He cared about what I wanted in my vehicle and wanted what was best for me. Jon was very friendly an Toyota. Jordan was very friendly and helpful. He cared about what I wanted in my vehicle and wanted what was best for me. Jon was very friendly and helpful as well. I would definately recommend anyone to purchase their next vehicle at Metro Toyota. Ask for Jordan or Jon!!!! More