Metro Toyota
Kalamazoo, MI
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Personable, honest and trustworthy! I had a wonderful experience with Terry. He was so nice to work with, professional, thorough and experienced. I never felt pressured with him, I would I had a wonderful experience with Terry. He was so nice to work with, professional, thorough and experienced. I never felt pressured with him, I would recommend Terry to anyone who is looking for a quality car with exceptional customer service! Everyone at Metro is so nice and made the process of purchasing a new car fun and easy. Terry was able to help me figure out what I wanted/needed in the vehicle I was choosing, he truly went above and beyond! More
Always a Pleasure to Work with Ken This is the 2nd car we've purchased from Ken at Metro - and we're still driving the first one 7 years later. Ken knows his cars, listens well to cust This is the 2nd car we've purchased from Ken at Metro - and we're still driving the first one 7 years later. Ken knows his cars, listens well to customers, offers advice when asked, is honest about the vehicles, and is never high pressure. More
We never felt pressured with Tim. He was very knowledgeable and answered our questions. Time given to explain and explore our new car was appreciated! knowledgeable and answered our questions. Time given to explain and explore our new car was appreciated! More
Very Good Experience Bought a new RAV4 here. Very satisfied! The price and service are all wonderful! And they gave me a better deal for my trade in! Bought a new RAV4 here. Very satisfied! The price and service are all wonderful! And they gave me a better deal for my trade in! More
They made it easy to replace my old car This makes the third Toyota I have purchased from Metro. Since I'm not a glutton for punishment I'll probably keep coming back.. They streamline the This makes the third Toyota I have purchased from Metro. Since I'm not a glutton for punishment I'll probably keep coming back.. They streamline the process til a simpleton can get through it and I don't exactly make it easy for them. More
Long Distance Scion I helped my son search for a Scion FR-S and found a 2016 at Metro Toyota. It's not an easy car to find and this one was 3-hours away! Fortunately, I I helped my son search for a Scion FR-S and found a 2016 at Metro Toyota. It's not an easy car to find and this one was 3-hours away! Fortunately, I was connected with Dan Taylor who worked with me for several days over the phone before we drove out to see the car. Dan was accommodating and I sensed that he was honest in his work. When we arrived, there were no surprises with the car. Dan had us back on the road in short time with the FR-S, for another 3-hour drive. Ron S More
Always treated like family by Ken K at Metro Toyota We just purchased our second vehicle from Ken Karakula and have the same high praise for him and his approach to customer service as we did with our f We just purchased our second vehicle from Ken Karakula and have the same high praise for him and his approach to customer service as we did with our first. More
Humble This man is the most well spoken and calm man there. He will help you out with any situation. He explained the whole process with great wording. This man is the most well spoken and calm man there. He will help you out with any situation. He explained the whole process with great wording. More
ENjoy my bew Toyota I had a pleasant experience selecting a new 2020 Sienna, Tim walked me through the process and took care of the details. I have been doing business w I had a pleasant experience selecting a new 2020 Sienna, Tim walked me through the process and took care of the details. I have been doing business with Metro since 1992 and have not been disappointed with their service. More
Wonderful customer service My daughter was purchasing her first car. Tedd was wonderful and explained everything to make her feel comfortable. Great experience. Will defiantly r My daughter was purchasing her first car. Tedd was wonderful and explained everything to make her feel comfortable. Great experience. Will defiantly recommend Metro Toyota and Tedd More