Metro Lexus - Service Center

Jeffery Miller of the service department is a manager/advisor who goes far above and beyond to provide professional, high quality service. He is knowledgeable, and beyond capable, plus goes that manager/advisor who goes far above and beyond to provide professional, high quality service. He is knowledgeable, and beyond capable, plus goes that extra mile to ensure that the customer service experience meets his standard of excellence. Thank you, thank you, Jeff...Metro Lexus Is lucky to have you represent the organization and the Lexus reputation of quality performance. More

Very efficient and timely service. Worked very well with Lexis body shop. Car was serviced and body shop work done within a week. Worked very well with Lexis body shop. Car was serviced and body shop work done within a week. More

My first Lexus was a 2004 and I would never buy anything else. My 2018 is my 5th Lexus and I love it. Excellent service and great coffee ☕️ else. My 2018 is my 5th Lexus and I love it. Excellent service and great coffee ☕️ More

Great people. .Great service..Great cars This was my fourth purchase from Metro Lexus brookpark rd. Cleveland .Great service..Great cars This was my fourth purchase from Metro Lexus brookpark rd. Cleveland More

Sales approach and process was very transparent, with no "special waxes, cleaners or protectants" built into, or added on to the price. Service writers Dan Booth, Cordis Bunch and Jeff Miller are very pro "special waxes, cleaners or protectants" built into, or added on to the price. Service writers Dan Booth, Cordis Bunch and Jeff Miller are very professional, knowledgeable and affable. More

Lexus is great! Timely professional and listens to your concerns. The customer service is excellent. Timely professional and listens to your concerns. The customer service is excellent. More

Jeff Miller is one of the best service advisors I have dealt with through many various manufacturing brands in the last 40 years. He is very knowledgeable, honest, and efficient, along with excelling at dealt with through many various manufacturing brands in the last 40 years. He is very knowledgeable, honest, and efficient, along with excelling at customer service. I trust him and Metro Lexus to service my Lexus, and keep it dependable for me. More

Excellent customer service. The staff was pleasant, professional and efficient. Thanks Metro Lexus. July.2023 The staff was pleasant, professional and efficient. Thanks Metro Lexus. July.2023 More

Great customer service. Very helpful and explained everything in good detail.I would definitely take my car here again! Very helpful and explained everything in good detail.I would definitely take my car here again! More

Great! Service staff is Informative & they do a great job of making everything run smooth during my stay. I would recommend them to you..... Service staff is Informative & they do a great job of making everything run smooth during my stay. I would recommend them to you..... More