Metro Lexus - Service Center

This is an efficient, clean, reliable dealership. I have been dealing since 1986.Very good. I have been dealing since 1986.Very good. More

Very professional and knowledgeable from the beginning of the service. It is an impressive dealership with many amenities. The service was thorough and was done very quickly. This is now my service center the service. It is an impressive dealership with many amenities. The service was thorough and was done very quickly. This is now my service center. More

The service staff was responsive and informed. My car was repaired, washed and delivered in a timely manner. My car was repaired, washed and delivered in a timely manner. More

The service staff at Metro Lexus was ready for me when I arrived. Several issues surfaced and were fixed and my car was ready, as promised, when I returned. Onecreason I’m on my third Lexus is because of th arrived. Several issues surfaced and were fixed and my car was ready, as promised, when I returned. Onecreason I’m on my third Lexus is because of the quality of the service. More

Metro Lexus is top notch. They treat you like family from the minute you walk in and it continues every visit thereafter. I have never been to a dealership that is so friendly They treat you like family from the minute you walk in and it continues every visit thereafter. I have never been to a dealership that is so friendly and patient. From sales to service to tech they go out of their way to ensure you are happy. Best decision of my life to buy a Lexus from this location! More

ROUTINE MAINTENANCE WAS EXCELLENT FOR OIL CHANGE HOWEVER HAVING SOMETHING EVALUATED WHILE VEHICLE IS UNDER WARRANTY WAS A NIGHTMARE ESPECIALLY IF VEHICLE WAS BOUGHT ELSEWHERE . NO REGARD OR CONCERN FOR ISS HAVING SOMETHING EVALUATED WHILE VEHICLE IS UNDER WARRANTY WAS A NIGHTMARE ESPECIALLY IF VEHICLE WAS BOUGHT ELSEWHERE . NO REGARD OR CONCERN FOR ISSUE AND ULTIMATELY WAS TOLD ENTIRE SUB ASSEMBLY REQUIRED REPLACEMENT. MY NEPHEW HAD TO VISIT HIS TOYOTA DEALERSHIP TO CONFIRM THE P/N THAT NEEDED TO BE REPLACED. WE OBTAINED THE BILL OF MATERIALS AND VISITED ANOTHER LOCAL LEXUS DEALERSHIP AND THEY TOOK CARE OF THE PROBLEM IMMEDIATELY. SHAME ON YOU METRO LEXUS More

Always a pleasant experience whenever we visit Metro Lexus. Abed always makes sure to take care of us. Lexus. Abed always makes sure to take care of us. More

Clean showroom, inviting and knowledgeable staff. I have always had a positive experience when visiting Metro Lexus I have always had a positive experience when visiting Metro Lexus More

Purchased my RC F 5 years ago from Christian at Metro Lexus, Cleveland. Service over the past 5 years mostly was directed by Jeffrey. Jeffrey was always on top of what was needed and kept me informed. Lexus, Cleveland. Service over the past 5 years mostly was directed by Jeffrey. Jeffrey was always on top of what was needed and kept me informed. If purchasing, look-up Christian and for service insist on Jeffrey. Lexus is a great car too. My service was routine stuff and 1 flat tire, nothing really wrong with the car. More

This is a great dealership and Cordis Bunch does an excellent job each time I take my car in for service. He is polite, very knowledgeable, friendly and listens attentively to my questions and painstak excellent job each time I take my car in for service. He is polite, very knowledgeable, friendly and listens attentively to my questions and painstakingly answers all of them. He also gives adequate notice as to what parts may require changing in the near future and as a result there are no surprises.Thanks very much Cordis ! More