174 Reviews of Metro Lexus - Service Center
Jeffrey Miller explained clearly what services were needed before the service appointment as well troubleshooted my key issues. After the service he patiently helped me resync my phone to my car and needed before the service appointment as well troubleshooted my key issues. After the service he patiently helped me resync my phone to my car and explained other details about my key. I appreciated his patience, clarity and concern. More
Metro Lexus is the best place. You can buy a car very fair very very helpful. Everybody is very pleasant. You can buy a car very fair very very helpful. Everybody is very pleasant. More
Everything was explained and after they sent me the results of the diagnostics, the car was ready within hours. By the way my Lexus is 13 years old. results of the diagnostics, the car was ready within hours. By the way my Lexus is 13 years old. More
The vehicle was serviced as needed and returned to me as promised. Jeffrey Miller kept me updated on the service work and provided me with a loaner. Would suggest any Lexus owner to see Jeff at Metro. promised. Jeffrey Miller kept me updated on the service work and provided me with a loaner. Would suggest any Lexus owner to see Jeff at Metro. More
This is an efficient, clean, reliable dealership. I have been dealing since 1986.Very good. I have been dealing since 1986.Very good. More
Very professional and knowledgeable from the beginning of the service. It is an impressive dealership with many amenities. The service was thorough and was done very quickly. This is now my service center the service. It is an impressive dealership with many amenities. The service was thorough and was done very quickly. This is now my service center. More
The service staff was responsive and informed. My car was repaired, washed and delivered in a timely manner. My car was repaired, washed and delivered in a timely manner. More
The service staff at Metro Lexus was ready for me when I arrived. Several issues surfaced and were fixed and my car was ready, as promised, when I returned. Onecreason I’m on my third Lexus is because of th arrived. Several issues surfaced and were fixed and my car was ready, as promised, when I returned. Onecreason I’m on my third Lexus is because of the quality of the service. More
Metro Lexus is top notch. They treat you like family from the minute you walk in and it continues every visit thereafter. I have never been to a dealership that is so friendly They treat you like family from the minute you walk in and it continues every visit thereafter. I have never been to a dealership that is so friendly and patient. From sales to service to tech they go out of their way to ensure you are happy. Best decision of my life to buy a Lexus from this location! More
ROUTINE MAINTENANCE WAS EXCELLENT FOR OIL CHANGE HOWEVER HAVING SOMETHING EVALUATED WHILE VEHICLE IS UNDER WARRANTY WAS A NIGHTMARE ESPECIALLY IF VEHICLE WAS BOUGHT ELSEWHERE . NO REGARD OR CONCERN FOR ISS HAVING SOMETHING EVALUATED WHILE VEHICLE IS UNDER WARRANTY WAS A NIGHTMARE ESPECIALLY IF VEHICLE WAS BOUGHT ELSEWHERE . NO REGARD OR CONCERN FOR ISSUE AND ULTIMATELY WAS TOLD ENTIRE SUB ASSEMBLY REQUIRED REPLACEMENT. MY NEPHEW HAD TO VISIT HIS TOYOTA DEALERSHIP TO CONFIRM THE P/N THAT NEEDED TO BE REPLACED. WE OBTAINED THE BILL OF MATERIALS AND VISITED ANOTHER LOCAL LEXUS DEALERSHIP AND THEY TOOK CARE OF THE PROBLEM IMMEDIATELY. SHAME ON YOU METRO LEXUS More