Metro Lexus - Service Center

Purchased my RC F 5 years ago from Christian at Metro Lexus, Cleveland. Service over the past 5 years mostly was directed by Jeffrey. Jeffrey was always on top of what was needed and kept me informed. Lexus, Cleveland. Service over the past 5 years mostly was directed by Jeffrey. Jeffrey was always on top of what was needed and kept me informed. If purchasing, look-up Christian and for service insist on Jeffrey. Lexus is a great car too. My service was routine stuff and 1 flat tire, nothing really wrong with the car. More

This is a great dealership and Cordis Bunch does an excellent job each time I take my car in for service. He is polite, very knowledgeable, friendly and listens attentively to my questions and painstak excellent job each time I take my car in for service. He is polite, very knowledgeable, friendly and listens attentively to my questions and painstakingly answers all of them. He also gives adequate notice as to what parts may require changing in the near future and as a result there are no surprises.Thanks very much Cordis ! More

This trip in was quick,efficient,and friendly. What more could you ask for. The communication from Adam in service was great. What more could you ask for. The communication from Adam in service was great. More

Knowledge of the vehicles was impressive, and he took the time to understand my needs and helping me find the perfect car. time to understand my needs and helping me find the perfect car. More

Everyone was very nice. I got helped right away. The dealership was very clean. Terry was very nice. I got helped right away. The dealership was very clean. Terry was very nice. More

I appreciate how nice the valet people were and timely they were when picking my up and returning my car, I also like they where very informative on what was done to my car. It has always been a pleas they were when picking my up and returning my car, I also like they where very informative on what was done to my car. It has always been a pleasure dealing with Metro Lexus. Thank you. Linda Cowan More

Jeff was great explained everything and even had my vehicle done before he said he would. vehicle done before he said he would. More

I enjoy the Metro experience for maintenance . Jeff in the service dept. is always a pleasure to deal with. The process is seamless and efficient dropping off the vehicle and driving away in the l Jeff in the service dept. is always a pleasure to deal with. The process is seamless and efficient dropping off the vehicle and driving away in the loaner. I appreciate the video inspection of the vehicle, which allows me to make more informed decisions about tires etc. I have been coming here for over 10 years and have no desire to go anywhere else. More

Jeff was outstanding offering me knowledgeable information that made my decisions easy and welcoming. I appreciate the honesty, the integrity and the spirit of excellence that was exhibited to me information that made my decisions easy and welcoming. I appreciate the honesty, the integrity and the spirit of excellence that was exhibited to me by Jeff and the staff at Metro Lexus. More

Great service so far. I would highly recommend. The product is top notch so hopefully I will have a for the most part carefree ownership. 😉 I would highly recommend. The product is top notch so hopefully I will have a for the most part carefree ownership. 😉 More