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Metro Lexus

Cleveland, OH

4.9
3,122 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,122 reviews

March 29, 2025

I’ve now purchased 4 cars from Matt and I don’t know how but every time seems to get a little better. Thanks for everything, Matt! More

by Joanies
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cordis Bunch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Bellitto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Metro Lexus responded

Joanies, it's fantastic to hear that Matt has consistently provided you with such great experiences at Metro Lexus! We appreciate your loyalty and look forward to serving you again in the future.

March 29, 2025

The Lexus dealer is very cordial and very accommodating. The atmosphere is great. Matt has done a great job with us More

by Donrazek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Mapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Booth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Metro Lexus responded

We're delighted to hear that Matt and the team at Metro Lexus provided you with a cordial and accommodating experience. Thank you for sharing your positive feedback!

March 29, 2025

Wonderful job to Matt and the whole team at Metro Lexus. Couldn't have been any better! More

by Lexus Rx350
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Metro Lexus responded

We are grateful to have earned your business. Thanks for taking the time to leave us a review! - Matt and the Metro Lexus Team

March 29, 2025

They were easy to work with, had great communication, and it was a seamless process, friendly staff. More

by Amueller1010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allison Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Metro Lexus responded

Thank you for visiting Metro Lexus and leaving us a five-star review!

March 29, 2025

Metro Lexus Is simply the best. Always a seemless, professionally executed experience. Matt Long, Dave Weaver, and Tysean Yorke are all total pros! More

by Kevin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Gleydura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Mapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Metro Lexus responded

Kevin, thank you for the fantastic feedback! We're delighted to hear that Matt, Dave, and Tysean provided a seamless experience at Metro Lexus. We appreciate your support and look forward to serving you again in the future!

March 28, 2025

Nothing but the best from Abed. He is kind, helpful, knowledgeable, and honest. His service was outstanding. It was a pleasure doing business with him. More

by Tmappell337
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Metro Lexus responded

We're delighted to hear that Abed provided such outstanding service here at Metro Lexus. Thank you for sharing your positive experience, and we look forward to assisting you again in the future!

March 28, 2025

Matt Long & Metro Lexus were both so helpful, friendly and welcoming to me as I made my first Lexus purchase recently. I became part of the Lexus family and they welcomed me with open arms! It had been 1 More

by Mrsfreeze54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tay - was sooo helpful in migrating all the new electronic systems in my car! I give that kid high marks! He was awesome!
Mar 31, 2025 -

Metro Lexus responded

We're delighted to hear that Matt and the Metro Lexus team made your first Lexus purchase such a welcoming experience! It's wonderful knowing you felt supported throughout the process. Thank you for recommending us, and welcome to the Lexus family!

March 27, 2025

Terry is a very nice lady. Thank you for helping us buy a car for our daughter. More

by E42nis
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Terry Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Metro Lexus responded

Thank you for stopping by to leave Metro Lexus a wonderful review of Terry!

March 27, 2025

Terry was very knowledgeable of the vehicles. She treated us respectfully and took ample time with us. She gave us helpful tips as well. We were treated as a valued customer even before we dec More

by Jllwelch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Metro Lexus responded

It's wonderful to hear that Terry provided you with such a respectful and informative experience at Metro Lexus. We appreciate your feedback and are glad you felt valued throughout the process!

March 27, 2025

I had a great experience with Matt when buying my out of state car. He was very pleasant and explained everything in detail. I enjoy my beautiful Lexus! More

by Iryna2007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Metro Lexus responded

Iryna, we're delighted to hear that Matt made your out-of-state car buying experience a positive one at Metro Lexus. Enjoy every moment with your beautiful new ride!

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