
Metro Lexus
Cleveland, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Fantastic Incredible experience! Terry was so informative and friendly! Everyone at the dealership was so helpful and so sweet! It was an amazing experience! So Incredible experience! Terry was so informative and friendly! Everyone at the dealership was so helpful and so sweet! It was an amazing experience! So grateful for all their help! David Weaver was also incredibly informative and helped me through the financing the whole way and explained everything which was so helpful! More
Very good I really appreciate the way Terry response to me and my family members Terry was really nice and we had a really happy welcome we received And the wo I really appreciate the way Terry response to me and my family members Terry was really nice and we had a really happy welcome we received And the wonderful customer service really was very good you have a wonderful team player at Lexus Dealership thank you so much have a Happy New year More
No Buyers Remorse I purchased my car in July. The sales staff at Metro Lexus catered to me the whole time I was there. Christian Miller was great to work with. A very I purchased my car in July. The sales staff at Metro Lexus catered to me the whole time I was there. Christian Miller was great to work with. A very classy establishment. I highly recommend their crew. Christian Miller, Desiree Payne and Jeff Sustersic. The JOY room really made my day. I have never experienced anything like that before. More
Thank you Metro Lexus Two years ago I came over to metro Lexis and drove one of the Lexus RX. After the test drive I was sold on the car. They even sent me $50 to test dr Two years ago I came over to metro Lexis and drove one of the Lexus RX. After the test drive I was sold on the car. They even sent me $50 to test drive it. In November of this year I returned and Terry Ramey was my sales person. Terry answered all the questions I had concerning the car. A few days later I returned and drove the car again and I purchased it. Terry is a very good sales person. When I am ready to purchase another new Lexus RX, I will go to metro Lexus and ask for Terry. thank you Terry More
New Car Always friendly service at Metro Lexus. Bosko my sales rep was amazing. I recommend him anytime someone asks about a car. I actually just sent his nam Always friendly service at Metro Lexus. Bosko my sales rep was amazing. I recommend him anytime someone asks about a car. I actually just sent his name to friend today. The unvailing of my new car just made the choice to buy that much more exciting. More
GREAT FOLKS & AMAZING EXPERIENCE! Talk about going above & beyond...I had the best car buying experience EVER in life at Metro Lexus thanks to Pete Spacagna, Victor Klimchuk and other Talk about going above & beyond...I had the best car buying experience EVER in life at Metro Lexus thanks to Pete Spacagna, Victor Klimchuk and other members of the Metro Lexus staff! These folks really know what they are doing when it comes to taking care of their customers. They are simply masters of their skill. I have already and will continue to recommend Metro Lexus to anyone in the market to buy/lease a luxury vehicle. They are truly the BEST! Thank you for an AMAZING EXPERIENCE! More
Excellent Experience Buying or leasing a car is always a stressful situation. Christian made the experience seem almost stress free. He was very knowledgeable, helpful, an Buying or leasing a car is always a stressful situation. Christian made the experience seem almost stress free. He was very knowledgeable, helpful, and overall great to work with. More
My first Lexus Metro Lexus made me feel really important from the moment I walked in the door. The team is super knowledgeable and friendly. I was pleased with what Metro Lexus made me feel really important from the moment I walked in the door. The team is super knowledgeable and friendly. I was pleased with what a smooth purchase process this was and I love my new car. More

Great service and commitment They are committed,friendly, service oriented. Bosko followed through as he said he would. He went out of his way to make my kids and family comfortab They are committed,friendly, service oriented. Bosko followed through as he said he would. He went out of his way to make my kids and family comfortable while at the dealership. More
Leased a vehicle for the first time! We had a wonderful experience at the Lexus Metro dealership (December 2017). Our sales associate was Christian Miller. He was very knowledgeable and p We had a wonderful experience at the Lexus Metro dealership (December 2017). Our sales associate was Christian Miller. He was very knowledgeable and patient as we asked a myriad of questions to figure out whether leasing or buying was the right choice for us. He was very thorough and honest in his explanation and he provided us with time and space to make a decision that we very happy and comfortable with. He also helped us find a vehicle that best fit our needs. Once we found that vehicle, he worked very hard with Jeff Sustersic to present us with a very good deal. Negotiating the best price/deal was surprisingly painless. After our negotiation, it was late in the day so we made an appointment to come in later that week to finish up the paperwork and to pick up our car. Later in the week, Christian Miller picked up one of us from home as the other came straight from work. We were very impressed with the great service offered by Christian Miller. We met with David Weaver (Finance Department) and we had another wonderful experience. David was very thorough, organized, and informative. He answered all of our questions and he was very efficient in helping us complete the paperwork process. He explained the optional Lexus protection plans offered in depth and allowed us to make a decision without pushing us into something that we did not want or need (we ended up choosing a protection plan that suited our needs). Before driving the car off the lot, one of the employees thoroughly went over all the features of the car and helped us set up Bluetooth, radio stations, memory seats/preferences, etc. We were impressed with how friendly everyone was at the Lexus Metro dealership. We were also impressed with their high quality service. Their friendliness and service made our car shopping/leasing experience a pleasant one. We would highly recommend the Lexus Metro dealership to anyone looking to buy or lease a luxury vehicle! More