Metro Lexus

Not trustful I had a bad experience when I purchase a new car from this dealership via Internet. They rushed the car delivery to get my money and Forgot to instal I had a bad experience when I purchase a new car from this dealership via Internet. They rushed the car delivery to get my money and Forgot to installed a remote starter option. Separately, I could not get refund for car registration which I declined. I would not put my trust in this dealership and would not recommend to deal with it via Internet. More

Amazing Customer Experience I recently purchased a 2015 RX 350 from Metro Lexus and had an amazing experience working with Chris Johnson. He took his time to make sure that I fel I recently purchased a 2015 RX 350 from Metro Lexus and had an amazing experience working with Chris Johnson. He took his time to make sure that I felt comfortable with my purchase, and his pricing was the most competitive. I had done my research with two other stores in the Cleveland area. The entire team at Metro was friendly and informative and really took the time to take me through all my questions and even show me how every feature worked. It was by far the most comfortable and confident buying process I have ever had. Thanks again Chris. I love my new Lexus!!!! More

A December to Remember!! I've dealing with Metro Lexus & Mo Amawi since 2005. This is my 5th Lexus. Mo is professional & a pleasure to deal with. He understands what I'm loo I've dealing with Metro Lexus & Mo Amawi since 2005. This is my 5th Lexus. Mo is professional & a pleasure to deal with. He understands what I'm looking for in a new car purchase. I just purchased a new NX 200t F Sport. Mo goes above & beyond to make the deal work. Dealing with Mo certainly makes December a month to Remember. Jose Velez was very enjoyable to work with in the delivery process also. He did a great job explaining things. Even Antwain Board remembered the day I picked up my 09 RX350. Mo & Metro Lexus really do make it a Once in a Lifetime Experience. Also Tom in Parts is great to work with. More

Great Experience! From the moment we walked through the doors we were welcomed with smiles and warm greetings. The staff was knowledgeable and extremely courteous. Th From the moment we walked through the doors we were welcomed with smiles and warm greetings. The staff was knowledgeable and extremely courteous. The dealership was warm, cozy and super clean. Many thanks to Antwain and CJ for such a great experience! I look forward to doing business again. More

I Love My Car Originally I had no desire to buy a new car at this time. I only wanted to test drive. But when I drove my RX 350, I loved it. The deal was even bette Originally I had no desire to buy a new car at this time. I only wanted to test drive. But when I drove my RX 350, I loved it. The deal was even better. Thomas Cargill kept calling sharing the various deals that were available and I thought I cannot lose with these deals. Tom was very professional and made me feel very good about doing business with Metro Lexus. And the other members of the team were also excellent especially Jose, whom I have had to visit with several times in getting to know my new car. Thanks Metro Lexus for a great experience. I Love My Car! More

This is my 5th Lexus! I have been going to Metro Lexus since 1996. Mo Amawi has assisted me and several of my family and friends find the perfect auto. He always listens to I have been going to Metro Lexus since 1996. Mo Amawi has assisted me and several of my family and friends find the perfect auto. He always listens to my needs. Mo is friendly, professional, available and knows the Lexus product line very well. I have always been satisfied with the sales and service at Metro. Thank you Mo and Metro Lexus! More

Awesome vehicle...Even better customer service! Oustanding Experience! This was one of the most seamless experiences in purchasing a new car. From start to finish Chris Johnson and his team handled Oustanding Experience! This was one of the most seamless experiences in purchasing a new car. From start to finish Chris Johnson and his team handled the entire experience with care and constant professionalism. This is my second Lexus and the overall experience was top notch. I would highly recommend Metro Lexus and the team that I worked with of Chris Johnson, Antwain Board, Carlyn Sponseller, Steven Gierke and Jack Flynn. They're the best! More

TOP NOTCH - Chris Johnson is a true professional! What a great experience I had when I purchased my car from Metro Lexus. I never thought I would say that about purchasing a vehicle because I have had What a great experience I had when I purchased my car from Metro Lexus. I never thought I would say that about purchasing a vehicle because I have had very bad experiences with car purchases in the past. When I walked in the door, I was enthusiastically greeted by Chris Johnson, the Manager, and he made me feel at ease very quickly. He was so friendly and truly seemed concerned about what was most important to me and immediately knew which vehicle would meet my needs based on the questions he asked me. Chris was very friendly, fun and knowledgeable - as was the rest of his staff - true professionals. I never felt any pressure any pressure which I can't say for the 3 other dealerships I had visited during my search. I couldn't be happier and will definitely refer Chris Johnson and Metro Lexus to my family and friends. Thank you for making this so easy! More

Metro Lexus A few years ago Moe Amawi sold me my first Lexus. Moe was a good salesperson then and he's even better now. During my visit at Metro Lexus Moe (salesp A few years ago Moe Amawi sold me my first Lexus. Moe was a good salesperson then and he's even better now. During my visit at Metro Lexus Moe (salesperson) and Norman (finance) provided me with excellent customer service. I felt really valued at Metro Lexus. More

Good service I dealt with mo amawi what a great experience thank you very much for the service and I was happy with the whole experience . I will let everybody I k I dealt with mo amawi what a great experience thank you very much for the service and I was happy with the whole experience . I will let everybody I know to deal with you . More