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Metro Lexus

Cleveland, OH

4.9
2,982 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 2,982 reviews

September 14, 2017

Amazing experience! Christian was very knowledgeable and friendly when I wanted to look into purchasing and trading in my previous IS. He explored different options for m More

by ttyo24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2017

Impressive, responsive and accommodating I was looking for a vehicle that was affordable and accommodating for my work as well as for my family. My salesman, Christian Miller met me at the do More

by Artis Caver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2017

Personalized We had been looking for awhile for a specific Car & Truck........we got our Lexus GS460 first and Matt Long was exceptional. We kept searching for ou More

by Martha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2017

Cordis Bunch was great. He gave me great customer service and I appreciate it. Good job Cordis and keep up the good work. Metro has and needs good employees like you. More

by Benny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cordis Bunch
August 31, 2017

Complete Satisfaction - Jerry and Connie B. Our car buying experience was great. Everybody at the dealership was very friendly and accommodating. They made us feel very special when they deliver More

by Benz55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Victor Klimchuk, Victor Klimchuk
August 28, 2017

Great Experience Best car buying experience I've ever had. James Neff, Ken Meagher and Louis in Service were all fair ,honest just good people. I've owned Lexus in t More

by libertybb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Neff,Ken Meagher, Louis in service
August 17, 2017

Excellent customer service. I have chosen Metro Lexus as my service provider since I purchased a new Lexus ES350 in September of 2015. The ease in making the appointments via th More

by R.Griffin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cordis Bunch, Peter Hunt
August 07, 2017

Great experience I had a great experience dealing with Desiree and Victor . I got a good trade in on my car and a good buy on my new GX460 ( which I love ) . I would More

by WALTER SENNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desiree Payne , Victor Klimchuk , Denae Jones, Victor Klimchuk, Desiree Payne, Denae Jones
July 31, 2017

Metro LEXUS RX350 Desiree and Victor were very upfront while negotiating and gave us a fantastic deal. Great experience and I would recommend this dealer to anybody.loo More

by Davewallace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Victor Klimchuk, Michael Gleydura, Desiree Payne, Victor Klimchuk, Desiree Payne
July 01, 2017

Great Experience Thank you James Neff (sales) and Jeff Sustersic (manager) at Metro Lexus for your exceptional service and professionalism during my recent purchase of More

by Kristen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Neff, Jeff Sustersic
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