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Metro Lexus
Cleveland, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Amazing experience! Christian was very knowledgeable and friendly when I wanted to look into purchasing and trading in my previous IS. He explored different options for m Christian was very knowledgeable and friendly when I wanted to look into purchasing and trading in my previous IS. He explored different options for me and was always professional and made sure my expectations and needs of what I wanted in a new car were taken care of! Thanks for a great experience and helping me with all my questions! Highly recommend both Christian and Metro Lexus! More
Impressive, responsive and accommodating I was looking for a vehicle that was affordable and accommodating for my work as well as for my family. My salesman, Christian Miller met me at the do I was looking for a vehicle that was affordable and accommodating for my work as well as for my family. My salesman, Christian Miller met me at the door, listened to what I wanted and without being pushy and overbearing, he introduced me to a vehicle I had not considered. I assumed that the ES 350 was to small for me and my family. My assumption however was wrong. Mr. Miller invited me and my football lineman son to drive it and we were both pleasantly surprised. That day ushered in another day and within a few days we were driving our new ES 350. From review to finance to the introduction of the vehicle, we were more than blessed and impressed. It all started with the first handshake with Mr. Christian Miller. In summation, we are more than grateful that he was not like other salesman we have experienced at other dealerships. Thank you for a pleasant experience. More
Personalized We had been looking for awhile for a specific Car & Truck........we got our Lexus GS460 first and Matt Long was exceptional. We kept searching for ou We had been looking for awhile for a specific Car & Truck........we got our Lexus GS460 first and Matt Long was exceptional. We kept searching for our Lexus LS 460 in a specific color red . Matt called about a month after we got the truck and said I'm sending you a photo of a red LS 460 that just came in ................we Loved it ???????? IF YOU WANT GREAT SERVICE AND TO BE TREATED LIKE FAMILY THIS IS THE PLACE TO GO AND MATT LONG IS THE MAN TO SEE More
Cordis Bunch was great. He gave me great customer service and I appreciate it. Good job Cordis and keep up the good work. Metro has and needs good employees like you. He gave me great customer service and I appreciate it. Good job Cordis and keep up the good work. Metro has and needs good employees like you. More
Complete Satisfaction - Jerry and Connie B. Our car buying experience was great. Everybody at the dealership was very friendly and accommodating. They made us feel very special when they deliver Our car buying experience was great. Everybody at the dealership was very friendly and accommodating. They made us feel very special when they delivered the car at the dealership. Our salesperson, Victor Klimchuk was easy to work with. He made us feel very comfortable with no pressure to buy. It was our second car buying experience working with Victor and Jeff, the sales manager. Victor was very professional, conscientious, and thorough, and you can trust him. We will definitely return to Metro Lexus for our next car buying experience. We high recommend both Victor and Metro Lexus for your next Lexus. More
Great Experience Best car buying experience I've ever had. James Neff, Ken Meagher and Louis in Service were all fair ,honest just good people. I've owned Lexus in t Best car buying experience I've ever had. James Neff, Ken Meagher and Louis in Service were all fair ,honest just good people. I've owned Lexus in the past, definitely would buy here again. More
Excellent customer service. I have chosen Metro Lexus as my service provider since I purchased a new Lexus ES350 in September of 2015. The ease in making the appointments via th I have chosen Metro Lexus as my service provider since I purchased a new Lexus ES350 in September of 2015. The ease in making the appointments via the web and appointment time slot availability is truly what makes doing business with Metro Lexus a pleasure. More
Great experience I had a great experience dealing with Desiree and Victor . I got a good trade in on my car and a good buy on my new GX460 ( which I love ) . I would I had a great experience dealing with Desiree and Victor . I got a good trade in on my car and a good buy on my new GX460 ( which I love ) . I would recommend those two and Metro to anyone looking to buy a Lexus . More
Metro LEXUS RX350 Desiree and Victor were very upfront while negotiating and gave us a fantastic deal. Great experience and I would recommend this dealer to anybody.loo Desiree and Victor were very upfront while negotiating and gave us a fantastic deal. Great experience and I would recommend this dealer to anybody.looking to purchase a LEXUS. More
Great Experience Thank you James Neff (sales) and Jeff Sustersic (manager) at Metro Lexus for your exceptional service and professionalism during my recent purchase of Thank you James Neff (sales) and Jeff Sustersic (manager) at Metro Lexus for your exceptional service and professionalism during my recent purchase of a pre-owned vehicle. James answered all of my questions and concerns in a timely manner, treated me with utmost respect, and at no time did I feel pressured to make a decision. I was thoroughly impressed with Jeff with his refreshing approach as we negotiated the purchase price of the vehicle. I had a wonderful experience and I highly recommend James, Jeff, and Metro Lexus! More