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Metro Lexus
Cleveland, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Above and Beyond! Every person I came into contact here went above and beyond to assist me. It was the easiest transaction ever and I couldn’t be happier or more thankf Every person I came into contact here went above and beyond to assist me. It was the easiest transaction ever and I couldn’t be happier or more thankful. I didn’t leave feeling cheated, or worried about my purchase and I absolutely love my new car! More
Great Experience Christian was very knowledgeable and very helpful. My wife and I were very happy with the service that we got at this dealership. two words Christian was very knowledgeable and very helpful. My wife and I were very happy with the service that we got at this dealership. two words More
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Great Sales People Great Car I really enjoyed working with Karen Mason. She did a great job of finding the perfect car for me and was very knowledgeable, I highly recommend them w I really enjoyed working with Karen Mason. She did a great job of finding the perfect car for me and was very knowledgeable, I highly recommend them when looking for a luxury car. More
Good experience, excellent works. We are very pleased with the purchase. James and Jeff ( Sale manager) are excellent. They are very easy and kind to work with. We would recommend Me We are very pleased with the purchase. James and Jeff ( Sale manager) are excellent. They are very easy and kind to work with. We would recommend Metro Lexus to our friends for future purchases. More
Awesome experience Abed Darwish was great and I'm gonna recommend him. I truly liked my whole experience. I will never buy anything but lexus ever again Abed Darwish was great and I'm gonna recommend him. I truly liked my whole experience. I will never buy anything but lexus ever again More
Classy and personal Both Bosco and Desiree went above and beyond to make the sale complete and comfortable. All of the details were worked out smoothly and the deal was s Both Bosco and Desiree went above and beyond to make the sale complete and comfortable. All of the details were worked out smoothly and the deal was solid for us all. I highly suggest working with this group, particularly Bosco and Desiree. A+ More
Buying a Lexus No pressure, the nicest and friendliest people work their. Almost by the time the paper work was done the car was ready to drive away! It was the best No pressure, the nicest and friendliest people work their. Almost by the time the paper work was done the car was ready to drive away! It was the best exsperiance I have had buying a car. I would recommend this dealership highly More
Best dealership experience I ever had I bought a IS F sport 2017 about a week and and half ago. Everyone I dealt with at the Metro Lexus dealership was more than pleasant to deal with. My I bought a IS F sport 2017 about a week and and half ago. Everyone I dealt with at the Metro Lexus dealership was more than pleasant to deal with. My first sales rep I met and worked with day one was James Neff. He was extremely detailed and thorough. Unfortunately, he wasn't there when I went back to do a test drive. I however, was fortunate to have a second fabulous sales rep. That rep was Karen Mason. She had excellent communication skills, enthusiasm, great organization skills and was a good listener. She not only was my sales contact, but we were able to become friends. Her boss Micheal Gleydura was also very friendly yet professional. He was very kind during the process knowing that I spent a lot of time there and researching what car I wanted he made sure he did his best to throw in a little extras show appreciation. Overall, I really would recommend this dealership and the staff is worked with to anyone. One more person I wanted to recognize was Denae Jonss she handled my lease agreement and financial part. She was on top of her game and very friendly as well. Great job Metro Lexus! More
Very good I am always comfortable at Metro Lexus. Sales people don't pressure you. Service department is excellent. Technician are helpful and get the probl I am always comfortable at Metro Lexus. Sales people don't pressure you. Service department is excellent. Technician are helpful and get the problem corrected. More
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Great experience!! We recently leased Lexus RX 350 F Sport at Metro Lexus. I contacted Metro Lexus via email for online inquiry and Desiree responded back within minutes We recently leased Lexus RX 350 F Sport at Metro Lexus. I contacted Metro Lexus via email for online inquiry and Desiree responded back within minutes. After that I spoke with Victor Klimchuk over the phone multiple times before visiting the dealership. He addressed all my questions and concerns very well. Me and my wife went to the dealership and were pleased with Victor's professionalism. The entire process of leasing went smooth and quick-thanks to the Victor and Dave Weaver (finance). I will use this dealership again. More