
Metro Lexus
Cleveland, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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New car purchase Terry Ramey was my sales lady and had a family emergency and Desiree Payne took over and finished the deal! What a great couple of ladies!! You want G Terry Ramey was my sales lady and had a family emergency and Desiree Payne took over and finished the deal! What a great couple of ladies!! You want GREAT service ask for either one of them and you won’t be disappointed!! I have to also thank Tamika Appling what a wonderful Receptionist very kind and personable!! Joan Latessa was wonderful in finance, we chatted as if we knew each other for years!! JUST AN ALL AROUND GREAT EXPERIENCE!! Even Denae Jones went out of her way to hug my wife and congratulate her !! I just want to say thank you to everyone that made this purchase special! More
Very professional The sales representative was very knowledgeable about the vehicles and listened to my needs. I appreciated the staff support as they walked me through The sales representative was very knowledgeable about the vehicles and listened to my needs. I appreciated the staff support as they walked me through the process with updates intermittently. More
Salesman was excellent Aunre was very professional, helpful and knowledgable about the Lexus. He went out of his way to make our experience very favorable. This was first ti Aunre was very professional, helpful and knowledgable about the Lexus. He went out of his way to make our experience very favorable. This was first time a salesmen ever made a short video of the car we test drove and sent it to us. He was also very timely in his follow up and responses. I spent my life in the business world and have seen many types of employees and know that Aunre is the type of employee that a company values. He is an asset who understands what the words customer service mean. I only wish my other interactions with sales people in other capacities would be this rewarding. Again, thanks for your help. I only wish I could give Aunre an award. More

Sales Consultant Performance Our Sales Consultant, David Shahrokh, was outstanding. He was professional in his approach, competent, and clearly answered questions about the car. Our Sales Consultant, David Shahrokh, was outstanding. He was professional in his approach, competent, and clearly answered questions about the car. He checked in with us after the purchase and made the car buying experience fun. More
Best experience It was my first time leasing a car and Christian made it very easy and such a great experience. I never felt pressured to commit to anything and he to It was my first time leasing a car and Christian made it very easy and such a great experience. I never felt pressured to commit to anything and he took the time to explain everything in detail to make sure I was making the right choice for me. 100% recommending to others! More

The best dealership ever! I want to thank Metro Lexus for making my experience the best ever. Danae, Victor and the entire staff were courteous, professional and caring. I woul I want to thank Metro Lexus for making my experience the best ever. Danae, Victor and the entire staff were courteous, professional and caring. I would recommend Metro Lexus to anyone looking for a luxury vehicle. I have officially become a part of the Lexus family. I can’t thank the Metro family enough for all their assistance and hospitality. My 2018 IS 300 was the perfect car for me. Thanks you Metro Lexus!!!..I would recommend the Metro family!! Thanks, Dom More
Bosko I am new to the Lexus brand. Bosko spent a lot of time with me reviewing the features on the vehicles I tested. I appreciate his guidance through th I am new to the Lexus brand. Bosko spent a lot of time with me reviewing the features on the vehicles I tested. I appreciate his guidance through the process. More
Great service at Metro Lexus My husband and I recently went to Metro Lexus with my parents to help them choose a new car to lease. We had an excellent experience there. Karen Mas My husband and I recently went to Metro Lexus with my parents to help them choose a new car to lease. We had an excellent experience there. Karen Mason, the sales consultant working with us, did an outstanding job helping them select a new car, as well as clearly explaining all aspects of the leasing process. We would recommend Karen and Metro Lexus to everyone. More
Amazing 100% first class in everything they did for us. Amazing people place and professionalism. They took the time when needed but didn’t waste my time. The 100% first class in everything they did for us. Amazing people place and professionalism. They took the time when needed but didn’t waste my time. They were also super knowledgeable about the car I chose. Thank you so much !! More
Amazing customer service Brian was extremely professional in every aspect of my vehicle purchase. His no pressure sales made the shopping experience a real joy. I appreciate t Brian was extremely professional in every aspect of my vehicle purchase. His no pressure sales made the shopping experience a real joy. I appreciate the fact that Michael was more than willing to work with my price guidelines. I will recommend them both for anyone looking for a vehicle. More