Metro Lexus
Cleveland, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great personal service at the dealership and also great follow up! Worked with me to find the right car at the right price I would recommend this dealership and my sales at the dealership and also great follow up! Worked with me to find the right car at the right price I would recommend this dealership and my salesman Bosko. More
Happy I bought at Netto Lexus Metro Lexus madd it easy to buy a car! They knowledgeable and helpful. I am impressed with the showroom and the appearance of the sales staff Debbi Metro Lexus madd it easy to buy a car! They knowledgeable and helpful. I am impressed with the showroom and the appearance of the sales staff Debbie Jacobson More
Best experience at a dealership I've ever had. My husband and I truly enjoyed working with Christian Miller and the Lexus team. He is extremely knowledgeable and has a great personality. He made ou My husband and I truly enjoyed working with Christian Miller and the Lexus team. He is extremely knowledgeable and has a great personality. He made our experience very pleasant and had me in my new car in no time, which is unheard of when leasing or purchasing a vehicle! I would highly recommend Christian and the Metro Lexus team. We actually had fun meeting and working with Christian. We now consider him a trusted friend in the automobile industry! More
Unexpectedly Wonderful! Pamela C I had just begun my search for a new car & had always wanted to explore the possibility of owning a Lexus. When we walked in, Christian greeted us war I had just begun my search for a new car & had always wanted to explore the possibility of owning a Lexus. When we walked in, Christian greeted us warmly, asked about my needs in a car, & answered all my questions with enthusiasm. I was unexpectedly surprised at how easy finding the right vehicle was with his assistance & concern. Both he & Ken Meagher worked with me, & I bought my NX the same day! Dave Weaver was wonderful in finding the best financing, & when I picked up the car, Abed Darwish was great in explaining the tech features. Christian & all the staff deserve kudos for their excellence in professionalism, knowledge and willingness to go the extra mile to meet customers' needs. I would highly recommend Christian & the Lexus team! More
Outstanding Customer Service!! I had the pleasure to purchase a car from Christian in May of 2017. I found him to be very engaging and truly very helpful in all area of the buying I had the pleasure to purchase a car from Christian in May of 2017. I found him to be very engaging and truly very helpful in all area of the buying process. He is very knowledgeable when it comes to the Lexus line and others in its class as well. I would recommend him to anyone........ More
Great service and hybrid expertise I appreciated the staff's professional courtesy and delivery process, which included a complete tutorial of my hybrid's features. The kids' playroom w I appreciated the staff's professional courtesy and delivery process, which included a complete tutorial of my hybrid's features. The kids' playroom was a lifesaver for the time-intensive sales process. Bosko is very knowledgeable about hybrids. Dave in finance was very thorough and patient with my questions. The delivery process with Erika was excellent! More
Great experince From the start with James Neff and finishing with Denae Jones, the experience of leasing two cars was outstanding. James was very professional and per From the start with James Neff and finishing with Denae Jones, the experience of leasing two cars was outstanding. James was very professional and personable and was thorough in his explanation of the cars. He was responsive to my questions and answered them very responsibly. Denae was so professional in explaining the lease financing and the add on options offered by Lexus. Her professionalism and personality made the experience enjoyable. More
Great car great price great salesman Bosko was a great salesman and helped me get a great deal on a great car. He went above and beyond making it a smooth and easy transaction. He also Bosko was a great salesman and helped me get a great deal on a great car. He went above and beyond making it a smooth and easy transaction. He also helped me after the transaction was completed which shows me great service as well. Every one at metro Lexus was helpful and professional. I will definitely do more business with them in the future. More
Time saver I only write reviews when I feel the service of the product has been above and beyond my expectations. The most valuable thing to me is time. Somethin I only write reviews when I feel the service of the product has been above and beyond my expectations. The most valuable thing to me is time. Something that I can't purchase. Christian and the metro Lexus dealership understands and delivers. I bought my car (Sofia-Rochelle). While at the dealership getting an oil change(less time than the oil change.) and a great deal 🙏 Thanks Christian. There are so many little perks that are available. I just used the airport shuttle service and it was perfect. Faster than the (actual airport shuttle and free parking)😳😶😉😜💯 More
Ask for Christian! Found what I was looking for at Metro Lexus! Christian was friendly and polite. He returned all my calls regarding questions/info about my potential Found what I was looking for at Metro Lexus! Christian was friendly and polite. He returned all my calls regarding questions/info about my potential purchase. The car buying process was quick and hassle-free. New plates were even mailed directly to my home-no waiting in line at the BMV :) More