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Metro Lexus

Cleveland, OH

4.9
2,962 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 2,962 reviews

November 07, 2017

Amazing experience Terry was out of this world amazing. She made me so excited for my new car, with absolutely no pressure! The only problem that i experienced was that More

by Jlong3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2017

Fantastic courteous knowledgeable This is our third Lexus purchase at metro lexus. We found them to be honest & extremely knowledgeable about their products. They take the time to expl More

by Thefarmers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erika Tulcewicz, Delivery Coordinator, Bosko Golubovic
November 06, 2017

Metro Lexus and Christian Miller are the best!!! Christian was so well-prepared, honest, friendly and patient. Best experience I've ever had purchasing a vehicle. Christian will be my go-to guy. More

by RHenderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2017

Good experience Made us feel welcome. Did not pressure us to make a purchase. Very professional . Quality vehicles. Great location. Willing to work with us. We would More

by Internal combustion 2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Victor Klimchuk, Dave Schafer
November 03, 2017

Purchase of a pre-owners Toyota Pleasant experience without pressure or gamesmanship. Straightforward sales staff, knowledgeable. Both James and Victor were exceptional. Dealership w More

by JosephFrank
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Neff, Victor Klimchuk
November 03, 2017

The Ease of Car Buying Having dealt with Metro LEXUS and sales agent Rob Sprosty on previous occasions, I found that Rob’s past experience and knowledge of the product has g More

by Sherryberry43
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Sprosty
November 02, 2017

Very good experience My experience with Metro Lexus was very good. All staff including sales, management and finance went out of their way with my customer service. All More

by Lexusbuyerann
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Gleydura
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2017

Great experience I wanted to purchase a Lexus NX and they were great to work with. Terry was very personable and helped us find the model and year of the one we were More

by New Lexus NX Owner
Friendliness
Recommend Dealer
Yes
Employees Worked With
Terry Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2017

Friendly and professional car buying experience. My salesman Bosko and David from finance were incredibly friendly and honest. It was an all around 5 star car buying experience and I would hands do More

by Fuzzybadfingers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bosko Golubovic
November 01, 2017

Superb Customer Experience All of the employees at Metro Lexus made the purchase of my RX350 a wonderful experience. I am writing a positive review for each employee I interacte More

by valerie909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sustersic
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Sprosty, Ricardo "Rick" Cortes
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