
Metro Lexus
Cleveland, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Very customer focused! I was very well taken care of from the minute I walked in. They wanted to be sure I was pleased with the process and product every step of the way and I was very well taken care of from the minute I walked in. They wanted to be sure I was pleased with the process and product every step of the way and not just anxious to make a sale. I was made to feel that I was their top priority and all of my questions were answered! Very satisfied and this experience made me a loyal Lexus consumer of both the product and the dealership! More
Metro Lexus rocks! I must admit I was a little apprehensive leasing a car without my husband(53 yrs) to guide me through the process ... but I also was confident I had d I must admit I was a little apprehensive leasing a car without my husband(53 yrs) to guide me through the process ... but I also was confident I had done my homework and was well-prepared. We have had several Toyotas and were very happy with them so after visiting several dealerships and not being quite satisfied especially with the sales experience, I headed for Metro Lexus. My salesperson was Abed Darwish who immediately made me feel comfortable as I explained my specific wishes! He was professional and personal and personable and everyone I saw was nicely dressed and friendly, not only to me but to one another. I liked that they offered options on leasing and buying and years and miles and we settled on it and I did not feel pressed to negotiate... I knew the options. Yes I probably could have tried but I was satisfied and comfortable. After test driving it, I was signing papers and drove away after a little celebration! Love my Lexus! I methodically learned the tech I would use on top of their thorough demo. Thanks Corina! The customer experience is great...goodies and nice lounge area and service etc great.... and they have continually kept in touch even offering to change the clocks when we switched! They dry your car after they wash it! These things count! Would definitely recommend... And 5 stars for Abed Darwish! More
This is my sixth Lexus. I would rate Christian as one of our best car salesman so far. His knowledge about all the bells and whistles on my new car was outstanding. And he I would rate Christian as one of our best car salesman so far. His knowledge about all the bells and whistles on my new car was outstanding. And he had the ability to explain the new features so we could understand them. His knowledge about the options as to whether to buy or the numerous lease options was truly appreciated. We picked one we didn’t even know about. His follow thru is second to none. If he said he was going to do or get something ... he did. Hope he’s around for my next Lexus purchase. We’re a loyal customer because in our opinion the Lexus product is the best. More
First time Lexus owner Christian was great! He takes the time to explain all of the great features that Lexus offers. He is VERY knowledgeable on all the bells and whistles! Christian was great! He takes the time to explain all of the great features that Lexus offers. He is VERY knowledgeable on all the bells and whistles! Absolutely thrilled with the overall experience!!! More
Purchasing experience Metro Lexus was very helpful in the selection of our new Lexus 350. If there were a question about anything our sales person Abed Darwish was very hel Metro Lexus was very helpful in the selection of our new Lexus 350. If there were a question about anything our sales person Abed Darwish was very helpful in making sure we had all the information we needed to make a good decision. More
New car lease We met with Terry Ramey to review options for a replacement Lexus SUV and selected a RX450H. She and the staff at Metro Lexus were very professional a We met with Terry Ramey to review options for a replacement Lexus SUV and selected a RX450H. She and the staff at Metro Lexus were very professional and made our experience very comfortable. We have now purchased 3 cars from this dealership. Their service department is also excellent and we always take our cars there for service More

Amazing Lexus Experience I have not owned a Lexus, or even visited a dealership before, but I was blown away with the way David and Metro Lexus provide a customer experience l I have not owned a Lexus, or even visited a dealership before, but I was blown away with the way David and Metro Lexus provide a customer experience like none other. I must say that I am still looking at cars, and have not decided on which car is right for me, but I can say that I wish all cars that interest me were sold/serviced in the way that David and Metro presented the Lexus experience. I highly recommend that you visit Metro and ask for David; you won’t be disappointed. More
Super easy Great customer service. They really worked hard to help me get my new car. Super easy process and amazing dealership. Felt way more appreciated with t Great customer service. They really worked hard to help me get my new car. Super easy process and amazing dealership. Felt way more appreciated with this dealership vs. the Infiniti one I came from. More
Grreat people! Great dealer! Specially sales person Abed was so great. He had contacted me from time to time on any special or benefit I can get from Lexus and he really cares abo Specially sales person Abed was so great. He had contacted me from time to time on any special or benefit I can get from Lexus and he really cares about any prople who interested Lexus. I would strongly recommend Abed and metro Lexus. More
Amazing experience My husband and I had such an amazing experience. From walking in the door and the atmosphere of metro Lexus to the help and assistance we received! To My husband and I had such an amazing experience. From walking in the door and the atmosphere of metro Lexus to the help and assistance we received! Top of the line and wouldn’t want to go anywhere else! Thank you to Terry for helping us find our perfect car! More