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Metro Lexus

Cleveland, OH

4.9
3,118 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,118 reviews

December 07, 2018

Very customer focused! I was very well taken care of from the minute I walked in. They wanted to be sure I was pleased with the process and product every step of the way and More

by Denise124
Recommend Dealer
Yes
Employees Worked With
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denae Jones
December 06, 2018

Metro Lexus rocks! I must admit I was a little apprehensive leasing a car without my husband(53 yrs) to guide me through the process ... but I also was confident I had d More

by Jonesmit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corina Cordero
December 06, 2018

This is my sixth Lexus. I would rate Christian as one of our best car salesman so far. His knowledge about all the bells and whistles on my new car was outstanding. And he More

by Silver99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2018

First time Lexus owner Christian was great! He takes the time to explain all of the great features that Lexus offers. He is VERY knowledgeable on all the bells and whistles! More

by Monica
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Sustersic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yasmeen Jaffal
December 06, 2018

Purchasing experience Metro Lexus was very helpful in the selection of our new Lexus 350. If there were a question about anything our sales person Abed Darwish was very hel More

by Linda Z
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2018

New car lease We met with Terry Ramey to review options for a replacement Lexus SUV and selected a RX450H. She and the staff at Metro Lexus were very professional a More

by Btwebs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joanie Latessa, Steven Gierke, Yasmeen Jaffal
December 05, 2018

Amazing Lexus Experience I have not owned a Lexus, or even visited a dealership before, but I was blown away with the way David and Metro Lexus provide a customer experience l More

by Bscanlan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Shahrokh
December 04, 2018

Super easy Great customer service. They really worked hard to help me get my new car. Super easy process and amazing dealership. Felt way more appreciated with t More

by Drew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sustersic
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2018

Grreat people! Great dealer! Specially sales person Abed was so great. He had contacted me from time to time on any special or benefit I can get from Lexus and he really cares abo More

by Kenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Person who works at cafe
December 04, 2018

Amazing experience My husband and I had such an amazing experience. From walking in the door and the atmosphere of metro Lexus to the help and assistance we received! To More

by Dancer23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Mapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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