
Metro Lexus
Cleveland, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Kevin McGuire and whole Lexus Team Buying many cars over the years I believe you are able to discern from experience those Dealers and Sales personnel who are the best of the best.Witho Buying many cars over the years I believe you are able to discern from experience those Dealers and Sales personnel who are the best of the best.Without question Metro Lexus has satisfied my expectations from general manager to service that is why I have gotten 3 cars there in the past 5 years.Kevin McGuire is the total professional.He’s always there for you and returns your call. One great guy who has old school values. Thanks Kevin and Steven Gierke too for the attention and attitude with service. More
A great& rewarding experience Matt long got me the car I wanted and I was in Florida so I did not meet personally with him. Two months after I had the car I was in an accident ( n Matt long got me the car I wanted and I was in Florida so I did not meet personally with him. Two months after I had the car I was in an accident ( not my fault) and my car was totaled. Matt, found me a car right away just like the one I had The support I got from the dealership was phenomenal! More
Wonderful Experience Matt Long went ABOVE and beyond to make sure I had every single thing that I wanted in my NX300. He took the time to get to know us and made us feel w Matt Long went ABOVE and beyond to make sure I had every single thing that I wanted in my NX300. He took the time to get to know us and made us feel welcome every single time. Matt reached out a few times before purchase to check in to make sure we did not have any questions or need anything. There was never a time Matt took more than 24 hours to reply to a question and to be honest, I don't think it was ever even that long. We also really enjoyed working with David Weaver in finance. He made everything quick and easy. He is a very sharp guy! When it came down to the purchase, Matt was honest and up front. Both Matt and David were professional and personable through the entire transaction. The experience with Matt was better than any other dealership and we look forward to not only purchasing from him in the future but recommending him again and again! More
Matt Long, Metro Lexus I just recently purchased my third vehicle from Matt, and he exceeded expectations. He was able to accomplish my goals and accommodate me perfectly. I just recently purchased my third vehicle from Matt, and he exceeded expectations. He was able to accomplish my goals and accommodate me perfectly. His finance team was also incredible! I would recommend him to anyone More
Always a Pleasure This is probably our 7th Lexus from Metro Lexus. We have always has excellent customer service. The staff is professional, friendly and helpful. Our d This is probably our 7th Lexus from Metro Lexus. We have always has excellent customer service. The staff is professional, friendly and helpful. Our dealings with Terry Ramey, Peter Mapp, and Danae Jones went very smoothly. The quality and durability of Lexus vehicles is beyond compare! We have owned other luxury brands in the past that did not meet the standard of Lexus. More
Everyone was so pleasant and helpful. We enjoyed each visit to Metro Lexus and after meeting Aunre and Jeff we were sure the Lexus RX was the best choice for us. Aunre Davis is knowledgeab We enjoyed each visit to Metro Lexus and after meeting Aunre and Jeff we were sure the Lexus RX was the best choice for us. Aunre Davis is knowledgeable about his product and helped us have confidence in our choices and in Metro. He is very friendly and personable. More
Amazing experience My experience at Metro Lexus was off the charts! Walked in not knowing what kind of vehicle I wanted or where to start and Terry helped me out so much My experience at Metro Lexus was off the charts! Walked in not knowing what kind of vehicle I wanted or where to start and Terry helped me out so much! My husband and I walked away with a beautiful new NX! I’m so happy about my experience with everyone who works there, best decision I ever made! More
One of the best experiences in buying a car that I have ever I rate Metro Lexus the best in customer service. No matter whom I have spoken to they are very knowledgeable and friendly. My salesman was one of th I rate Metro Lexus the best in customer service. No matter whom I have spoken to they are very knowledgeable and friendly. My salesman was one of the most friendly and respectful. He explained things in detail and always was open to my questions and didn’t pressure me. I would recommend Abed Darwish to my family and friends. More
Abed is great to work with We bought a CPO over the summer. Abed worked with us despite the fact we had limited time. We are out of town customers. Sent pics and videos. We bought a CPO over the summer. Abed worked with us despite the fact we had limited time. We are out of town customers. Sent pics and videos. More
Great customer service Abed and the whole team at Metro Lexus did a great job. Professional, informative and great to deal with. This is our second purchase from Metri and Abed and the whole team at Metro Lexus did a great job. Professional, informative and great to deal with. This is our second purchase from Metri and it won’t be our last. More