Metro Lexus

Excellent Experience Buying or leasing a car is always a stressful situation. Christian made the experience seem almost stress free. He was very knowledgeable, helpful, an Buying or leasing a car is always a stressful situation. Christian made the experience seem almost stress free. He was very knowledgeable, helpful, and overall great to work with. More

My first Lexus Metro Lexus made me feel really important from the moment I walked in the door. The team is super knowledgeable and friendly. I was pleased with what Metro Lexus made me feel really important from the moment I walked in the door. The team is super knowledgeable and friendly. I was pleased with what a smooth purchase process this was and I love my new car. More

Leased a vehicle for the first time! We had a wonderful experience at the Lexus Metro dealership (December 2017). Our sales associate was Christian Miller. He was very knowledgeable and p We had a wonderful experience at the Lexus Metro dealership (December 2017). Our sales associate was Christian Miller. He was very knowledgeable and patient as we asked a myriad of questions to figure out whether leasing or buying was the right choice for us. He was very thorough and honest in his explanation and he provided us with time and space to make a decision that we very happy and comfortable with. He also helped us find a vehicle that best fit our needs. Once we found that vehicle, he worked very hard with Jeff Sustersic to present us with a very good deal. Negotiating the best price/deal was surprisingly painless. After our negotiation, it was late in the day so we made an appointment to come in later that week to finish up the paperwork and to pick up our car. Later in the week, Christian Miller picked up one of us from home as the other came straight from work. We were very impressed with the great service offered by Christian Miller. We met with David Weaver (Finance Department) and we had another wonderful experience. David was very thorough, organized, and informative. He answered all of our questions and he was very efficient in helping us complete the paperwork process. He explained the optional Lexus protection plans offered in depth and allowed us to make a decision without pushing us into something that we did not want or need (we ended up choosing a protection plan that suited our needs). Before driving the car off the lot, one of the employees thoroughly went over all the features of the car and helped us set up Bluetooth, radio stations, memory seats/preferences, etc. We were impressed with how friendly everyone was at the Lexus Metro dealership. We were also impressed with their high quality service. Their friendliness and service made our car shopping/leasing experience a pleasant one. We would highly recommend the Lexus Metro dealership to anyone looking to buy or lease a luxury vehicle! More

Great service and commitment They are committed,friendly, service oriented. Bosko followed through as he said he would. He went out of his way to make my kids and family comfortab They are committed,friendly, service oriented. Bosko followed through as he said he would. He went out of his way to make my kids and family comfortable while at the dealership. More

Found the perfect car, incredible knowledge, hard worker! The Lexus Metro dealership truly impresses as you walk in. You are buying a luxury vehicle and they make you feel like it with terrific service. Chris The Lexus Metro dealership truly impresses as you walk in. You are buying a luxury vehicle and they make you feel like it with terrific service. Christian Miller was our sales person and right away he was extremely attentive and asked the right questions. He never seemed to push us into a higher priced direction but definitely listened to our wants/needs and pushed us to the car that fit those best. Christian is very presentable without coming across as “slick”. We realized this with the way he spoke to us and with his incredible knowledge of each vehicle and others makes we were looking at beyond Lexus. He compared all vehicles without trashing any. The car we chose was not in stock and not even in their partner dealership. He worked hard to make a trade from a neighboring state getting us our car in good time. He even secured us a very nice loaner while we waited for several days. Great service all around and we are confident it will continue as we go through our Lexus lease period. More

Pleasant Trade-in Experience My wife experienced backaches with a new lower priced SUV. At 1,650 miles, we traded that car to put her back into a Lexus. My wife experienced backaches with a new lower priced SUV. At 1,650 miles, we traded that car to put her back into a Lexus. More

Dealership experience We had James as our sales person. He explained everything patiently and took time to go into details. He did follow up couple times with us after we b We had James as our sales person. He explained everything patiently and took time to go into details. He did follow up couple times with us after we bought the Vehicle. Overall we highly recommend James as excellent salesperson. More

Lexus Experience I could not be more satisfied with my car and experience at Metro Lexus. Bosko was very helpful - he went above and beyond. I could not have asked f I could not be more satisfied with my car and experience at Metro Lexus. Bosko was very helpful - he went above and beyond. I could not have asked for a better employee to work with - he made this decision an easy one. Definitely plan on recommending Metro Lexus and Bosko to friends and family. More

Wonderful experience, our sales person Terry is great! Everything went very smooth and was beyond our expectations. We will definitely do business with Metro L experience, our sales person Terry is great! Everything went very smooth and was beyond our expectations. We will definitely do business with Metro Lexus again. More

Respectful buying experience Just purchased a 2015 Lexus RX 350 Certified vehicle at this dealership. The pluses of the experience started with response from Desiree, the interne Just purchased a 2015 Lexus RX 350 Certified vehicle at this dealership. The pluses of the experience started with response from Desiree, the internet sales person , to Victor the salesman to Dave the preowned car manager. They all were very informative in going above and beyond ptoviding me information, giving me space to ask questions And dealing in a respectful manner Lov the car and would highly recommend this dealership thanks to all More