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Metro Lexus

Cleveland, OH

4.9
3,002 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,002 reviews

September 17, 2018

Buying our Lexus 460 We really liked our sales lady Karen. She was very pleasant, courteous and we felt no pressure at all. I would recommend this dealership to anyone. More

by Joy88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Mason
September 15, 2018

Best car buying experience EVER! The customer service at this dealer is beyond expectations . Everyone was professional , knowledgeable , honest and above all just incredible ! There More

by Cargirlforever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bosko Golubovic, Desiree Payne, Denae Jones
September 03, 2018

Very positive experience of buying a car. Friendly We are pleased with the low pressure, friendly and knowledgeable sales representative Victor. We wish him a bright future. Junior was very helpful in More

by MuLex#1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gleydura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Spacagna
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Klimchuk, Desiree Payne, Michelle Layton
August 27, 2018

“No Worries” I was very pleased with the service and attention to detail I experienced during the purchase of my new vehicle. I chose to come back to purchase thi More

by Pipercub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin McGuire, Desiree Payne
August 22, 2018

Positive attitudes My service was great from everyone involved in making my sales experience great. Thank you to Jeff, James and Danae’. I believe my email was hacked an More

by Lexus45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sustersic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Neff
August 05, 2018

Purchased a car Excellent service from start to finish. They understood my specific needs and did their best to meet them. I would recommend this dealership. Very pro More

by Debra55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Desiree Payne
August 03, 2018

Great experience I just purchased a 2018 RX 350. I worked with Christian Miller at Metro Lexus, and I couldn’t have asked for a better experience. I had a lot of appre More

by Sara S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2018

Very enjoyable Terry Ramey Was very personable very thorough and was prompt at handling the entire transaction I would highly recommend her for anybody looking for a More

by 1234567
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2018

Blown away! From the first moment we spoke with Christian he completely exceeded our expectations sending us a quote within five minutes of speaking and creating More

by Romeyrads
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2018

Excellent. Would definitely come back I have bought over 50 cars in my lifetime. You can say its a hobby. Metro Lexus went over and above to earn my business. Though the car I bought was u More

by 2013caddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Rickus, Bosko Golubovic
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