
Metro Lexus
Cleveland, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Buying our Lexus 460 We really liked our sales lady Karen. She was very pleasant, courteous and we felt no pressure at all. I would recommend this dealership to anyone. We really liked our sales lady Karen. She was very pleasant, courteous and we felt no pressure at all. I would recommend this dealership to anyone. More
Best car buying experience EVER! The customer service at this dealer is beyond expectations . Everyone was professional , knowledgeable , honest and above all just incredible ! There The customer service at this dealer is beyond expectations . Everyone was professional , knowledgeable , honest and above all just incredible ! There is not one person that I came into contact with during my purchase that was any less then the above. More
Very positive experience of buying a car. Friendly We are pleased with the low pressure, friendly and knowledgeable sales representative Victor. We wish him a bright future. Junior was very helpful in We are pleased with the low pressure, friendly and knowledgeable sales representative Victor. We wish him a bright future. Junior was very helpful in educating about the intricacies of the car. We thank you for the courtesy and my grandson wants thank you for the cookies. Patel Reddy More
“No Worries” I was very pleased with the service and attention to detail I experienced during the purchase of my new vehicle. I chose to come back to purchase thi I was very pleased with the service and attention to detail I experienced during the purchase of my new vehicle. I chose to come back to purchase this newest vehicle because I had had such a great experience the first time around with Mr. McGuire @ the helm. I also have been tremendously satisfied with the service department whenever my vehicle was in need. What a pleasure to work with such dedicated personnel. More
Positive attitudes My service was great from everyone involved in making my sales experience great. Thank you to Jeff, James and Danae’. I believe my email was hacked an My service was great from everyone involved in making my sales experience great. Thank you to Jeff, James and Danae’. I believe my email was hacked and a bad survey was put out about my service but my experience was great and my deal was worked to my perfection! I will definitely refer this dealership for future business. More
Purchased a car Excellent service from start to finish. They understood my specific needs and did their best to meet them. I would recommend this dealership. Very pro Excellent service from start to finish. They understood my specific needs and did their best to meet them. I would recommend this dealership. Very professional. More
Great experience I just purchased a 2018 RX 350. I worked with Christian Miller at Metro Lexus, and I couldn’t have asked for a better experience. I had a lot of appre I just purchased a 2018 RX 350. I worked with Christian Miller at Metro Lexus, and I couldn’t have asked for a better experience. I had a lot of apprehension when I walked into the dealership, but Christian was very knowledgeable and kind. His expertise put my mind at ease. He was very good with follow up, answered all of my questions, and was very easy to talk to. I highly recommend him! More
Very enjoyable Terry Ramey Was very personable very thorough and was prompt at handling the entire transaction I would highly recommend her for anybody looking for a Terry Ramey Was very personable very thorough and was prompt at handling the entire transaction I would highly recommend her for anybody looking for a Lexus More
Blown away! From the first moment we spoke with Christian he completely exceeded our expectations sending us a quote within five minutes of speaking and creating From the first moment we spoke with Christian he completely exceeded our expectations sending us a quote within five minutes of speaking and creating a short video of the new vehicle so we can really take a great look at it even though we were miles away and working around our busy schedule. He even brought the car to us for a test drive! When we arrived to the dealership the place was like a museum absolutely gorgeous! The entire process took less than an hour and we have been nothing but thrilled with our new Lexus RX 350 More
Excellent. Would definitely come back I have bought over 50 cars in my lifetime. You can say its a hobby. Metro Lexus went over and above to earn my business. Though the car I bought was u I have bought over 50 cars in my lifetime. You can say its a hobby. Metro Lexus went over and above to earn my business. Though the car I bought was used the sold it under market value. The car was inspected and detailed when I came to test drive it. After we agreed on the price they kept it over night to make sure it was clean and full of gas. The best part, they drove the car to me over 49 miles. So I wouldn't have to take off work to pick it up. I was very impressed. More