Metro Lexus

Wonderful experience From start to finish I felt like there was a relationship being built. I had done my homework, but these guys exceeded what I expected. My salesman Da From start to finish I felt like there was a relationship being built. I had done my homework, but these guys exceeded what I expected. My salesman Dave Shahrokh was just a great caring guy, that made sure any questions I had were answered. Along with the open showroom to be able to access and talk to the sales manager Jeff it was just great. I felt like I was meeting new friends instead of doing a car deal. For sure not the average car buying experience! More

A great car buying experience Terry was a pleasure to work with! Very accommodating and helped me to get the perfect car at the perfect price! Will come back for over cars in the f Terry was a pleasure to work with! Very accommodating and helped me to get the perfect car at the perfect price! Will come back for over cars in the future! More

Excellent customer service We bought a used Lexus and we were treated extremely well. Terry Jelleson and work his team stayed late and helped us leaving the dealership happily. We bought a used Lexus and we were treated extremely well. Terry Jelleson and work his team stayed late and helped us leaving the dealership happily. More

2 months of looking for a new car! This was the best! We came to metro Lexus after Christmas after looking for several months at other cars. We met with Mike the sales manager who turned us over to Christ We came to metro Lexus after Christmas after looking for several months at other cars. We met with Mike the sales manager who turned us over to Christian. He was so patient with me and my husband answering questions-and giving us time to figure out exactly what we wanted and needed. So many choices! We couldn’t have asked for a kinder better sales person than Christian. The entire dealership is first class. Every single person is professional and friendly and most important “competent.” Danae in finance was terrific explaining all our options and Yasmeen was wonderful explaining the technology. It truly was a team once it came together. We left with a Lexus NX yesterday and felt real good about the car and the entire metrolexus experience. I have already recommended the dealership and Christian to others. We looked for a new car since nov 1- 2 months of going everywhere! From Brunswick to Cle heights. This was by far the best! More

New Car Thank you for print service. David, Joanie, and Technical overview person were very professional and prompt. The dealership is very organized and cle Thank you for print service. David, Joanie, and Technical overview person were very professional and prompt. The dealership is very organized and clean. Great job. More

Exceptional Service I have been a loyal customer of Metro Lexus since buying my car, ES330 in 2008. Each and every time I have a service appointment, my service has been I have been a loyal customer of Metro Lexus since buying my car, ES330 in 2008. Each and every time I have a service appointment, my service has been excellent. I met one of your Sales Representative's, Aunre Davis. Mr. Davis impressed me from the start. He was confident, approachable, professional and nice. I had questions regarding the RX350. He was knowledgeable about the Lexus product. He even provided additional information that I did not think to ask. He even took my information to call to follow up to see if I had additional questions or to contact him should I need further assistance. That's exceptional service! More

Personalized interaction Aunre Davis was very helpful friendly and efficient with the service he provided. He was very attentive and provided a customized customer service exp Aunre Davis was very helpful friendly and efficient with the service he provided. He was very attentive and provided a customized customer service experience that catered to my needs. Thanks Aunre More

Purchase of new vehicle 🚗 Karen did an awesome job from start to finish it was very nice making the transition to a new car from driving a car for 14 Karen did an awesome job from start to finish it was very nice making the transition to a new car from driving a car for 14 More

Amazing Experience I came into Metro Lexus and was assisted by Aunre. He was amazing, literally. If I could drag him to every dealership with me I would. He was very pro I came into Metro Lexus and was assisted by Aunre. He was amazing, literally. If I could drag him to every dealership with me I would. He was very professional. Even though I did not purchase when I do I am positive that I will come back and do business with him. More

Leasing another outstanding car This will be my fourth Lexus. I can't say enough about my new car or the past ones. All are fantastic cars. Loved the designs, interiors loaded with a This will be my fourth Lexus. I can't say enough about my new car or the past ones. All are fantastic cars. Loved the designs, interiors loaded with all the bells and whistles. Though I use the car for everyday use, I mainly went with the Lexus because of the luxury and the comfortable riding experience when traveling. The people at Metro Lexus treat you like family. You can't just stand around without someone asking you if you need help or offering you something to drink. The service is outstanding. If you wait for your car, they have a comfortable lounging area with coffee, tea, and fresh baked goods. If you need a loaner, there's no problem, and you get another new car to drive until yours is ready. After your purchase your always treated the same. They are there if you need them. More