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Metro Lexus
Cleveland, OH
3,103 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,103 reviews
August 13, 2021
We had a great experience at Metro Lexus. Abed was wonderful to work with and all others we interacted with were friendly and helpful. Will definitely be back for future needs or wants wonderful to work with and all others we interacted with were friendly and helpful. Will definitely be back for future needs or wants More
by Mtomecko0501
August 08, 2021
The service was excellent, thorough, and professional the same as it has been since 1999. same as it has been since 1999. More
by aidengma
Employees Worked With
August 06, 2021
Everyone was professional, knowledgeable, friendly, and helpful. Would highly recommend Metro Lexus. Abby the computer tech for the car features was extremely helpful and nice. helpful. Would highly recommend Metro Lexus. Abby the computer tech for the car features was extremely helpful and nice. More
by ilarryh
August 05, 2021
Metro Lexus was welcoming right from the start. The receptionist and dealers all greeted us kindly. Ryan Yee helped us choose our RX 350 by providing us with many options, specs and test drives. Metro receptionist and dealers all greeted us kindly. Ryan Yee helped us choose our RX 350 by providing us with many options, specs and test drives. Metro Lexus was fair with our trade in and made the purchase of our first Lexus a one-day seamless experience. We highly recommend Metro Lexus and working with Ryan Lee to buy your next Lexus. More
by ajuhasz1
August 04, 2021
They were great. When we walked in the door someone a lady welcomed us and we gave her information and she came back with the sales person that was assigned our account. He was there and helped us immedi lady welcomed us and we gave her information and she came back with the sales person that was assigned our account. He was there and helped us immediately. We told him what we were interested in and he went on the computer and he found what we were looking for within 10 minutes. We decided to purchase that day. The car came in five days later and we close the deal. This is the fourth carLexus that we bought from them. Very satisfied More
by Barb
Employees Worked With
Other Employees :
Skylar Lippiatt, the other gal helped first Icant remember her name. Very helpful explaining workings of car. Also the Mgr in sales very helpful but I can’t remember his name, Denae Jones, Rami Homsi
August 03, 2021
Jessica was awesome. She made everything easy and was very professional! She even came in on her day off to make sure the delivery went smoothly. I will definitely be recommending her to everyone. very professional! She even came in on her day off to make sure the delivery went smoothly. I will definitely be recommending her to everyone. More
by hjrchizz
August 03, 2021
Very helpful and friendly staff. They went above and beyond to get me a new car. car. I highly recommend this location. Christian and Skylar were wonderful. beyond to get me a new car. car. I highly recommend this location. Christian and Skylar were wonderful. More
by lynne
Employees Worked With
August 03, 2021
We have owned four Lexus vehicles. Three are from Metro We have owned four Lexus vehicles. Three are from Metro Lexus. Need i say more!? This is a classy and well run dealership with caring and well We have owned four Lexus vehicles. Three are from Metro Lexus. Need i say more!? This is a classy and well run dealership with caring and well informed salespersons. The management is personable and listens. It’s an attractive showroom and showcases a quality automobile well. As i have said to my younger thirty something kids, give Metro Lexus an opportunity one day. They were there to see the lovely presentation of the viewing of the car. It’s a very impressive and special way to treat a customer. Jeff, Matt and Skyler and the entire team put forth their best efforts for customer satisfaction. The paper work at the end was also done very efficiently. Thank You! Paula and Jim Mason Chagrin Falls, Ohio More
by pmmason7
August 02, 2021
I took my car in for service and Cordis got me in and into a service loaner quickly on a very busy day. into a service loaner quickly on a very busy day. More
by LS500
Employees Worked With
July 30, 2021
Rami and this dealership made finding a new lease option, during this tough time in the auto industry, easy and stress free. I could not be more happy with the purchase I made! during this tough time in the auto industry, easy and stress free. I could not be more happy with the purchase I made! More
by AndreaC
