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Metro Lexus

Cleveland, OH

4.9
3,098 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,098 reviews

September 21, 2021

Great car buying experience. Could not find the car I wanted until working with Bosko and this dealership very happy with my purchase! More

by Yaroskayla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bosko Golubovic, Denae Jones
Sep 21, 2021 -

Metro Lexus responded

We are more than pleased to hear that Bosko delivered a professional and seamless buying experience which made your visit a success from start to finish. The Metro Lexus team is so happy to hear you are enjoying your new ride. Have a great day!

September 21, 2021

If you want a perfect car salesman on all fronts you go with Bosco every time More

by john.tarpy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bosko Golubovic
Sep 21, 2021 -

Metro Lexus responded

Thank you so much, John! We are thrilled to hear that you had a great experience working with Bosko. Enjoy your new vehicle! - Metro Lexus team

September 21, 2021

Excellent facilities but more importantly superior personal. I was treated promptly and courteously by everyone I dealt with. Your dealership has first class people from sales and support to your serv More

by MFELBERBW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Jancha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skylar Lippiatt
Sep 21, 2021 -

Metro Lexus responded

Thank you for the great review! We are thrilled to hear that you had such a successful and friendly purchase experience working with the Metro Lexus team. Drive safely, and we hope to see you back again down the road!

September 20, 2021

Warm, welcoming, and very engaging. This experience was like no other, I appreciate the consistency and follow up text and calls. More

by Rdavis12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Cales
Sep 21, 2021 -

Metro Lexus responded

We really appreciate the kind feedback! Thank you for your business - we hope to have the pleasure of serving you again down the road. - the Metro Lexus team

September 20, 2021

The best experience I have ever had for buying a new car. Keep up the good work. More

by Anchuu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Grinzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2021 -

Metro Lexus responded

We're glad to hear we've set a record in your car-buying experience! Thank you for the amazing review, from the whole Metro Lexus team!

September 19, 2021

Christian’s product knowledge and attention to customer satisfaction made the car buying experience a pleasure. More

by Bad Kity
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denae Jones
Sep 20, 2021 -

Metro Lexus responded

We are thrilled to see that Christian made your experience a great one. Thanks for supporting Metro Lexus and congrats on your new car!

September 19, 2021

Skylar, Jessica, and Desire were so friendly, knowledgeable, and helpful. Lexus for life now. They worked around my availability and couldn’t have made the experience better. More

by Bridget
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desiree Payne, Denae Jones, Jessica Twardzik
Sep 20, 2021 -

Metro Lexus responded

Hi Bridget - We couldn't be happier to have earned your loyal business! Thank you for sharing your kind review, it means a lot to us here at Metro Lexus. Have a wonderful day!

September 17, 2021

Everyone was so helpful. Collin was amazing thought the entire process making it so convenient for me to buy a car around my schedule, he had so much patience AND continued offering all of the information More

by Bmcleeland
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Haire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Metro Lexus responded

Thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with Collin and the Metro Lexus team. Drive safely in your new vehicle, and we hope to see you back again down the road!

September 15, 2021

Pleasant and professional . Very knowledgeable. I have baught multiple parts in last 2 years..ordered parts get shipped fast to dealership and very happy with quality of parts More

by Yp78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Malzeke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Jancha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Metro Lexus responded

We're happy that you're happy! Thank you for allowing the Metro Lexus team to serve you - it is truly our pleasure to assist! See you next time!

September 15, 2021

Tori was great to work with and she was very understanding of my requests. She is highly recommended if you are looking for a new cars sales associate. More

by sijnguyen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tori Grinzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denae Jones
Sep 15, 2021 -

Metro Lexus responded

Thank you for taking the time to share and for trusting the Metro Lexus team with your vehicle-buying needs! We'll be sure to pass your kudos along. Safe travels!

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