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Metro Lexus

Cleveland, OH

4.9
3,086 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,086 reviews

September 25, 2021

Professional and very fair with our trade-in. 100 times better experience than we had with the local Chevy and GMC dealers. Terry was very personable and great to deal with. Would definitely go there again More

by Phaascfalls
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Metro Lexus responded

Thanks for giving Terry and the rest of the Metro Lexus team such a special shoutout! It is always our pleasure to make sure our guests go home happy. Please feel free to let us know next time we can be of service. Have a great day and enjoy the ride!

September 24, 2021

My wife and I were very impressed with the facility. We were greeted by a friendly woman and handled very professionally by our salesman Bosco. It was a very nice experience More

by Danpelsnik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Brennen , Bosko Golubovic, Bob Alponat
Sep 24, 2021 -

Metro Lexus responded

Providing an all-around lovely experience is our goal, so this is music to our ears! We appreciate you and your wife dropping by to visit us - and we hope to see you again! - your friends at Metro Lexus

September 24, 2021

I had the pleasure of meeting Lisa, outstanding Personality, very friendly she came in her day off! More

by cfaye64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Cales
Sep 26, 2021 -

Metro Lexus responded

Lisa and the team here at Metro Lexus will always go the extra mile for our guests! It's wonderful to hear how much her friendliness and charisma meant during your visit. Many thanks for bringing your automotive business to us and safe travels on the road ahead!

Sep 26, 2021 -

cfaye64 responded

Amazing Staff everyone at Metro Lexus makes you fell welcomed Thank You

September 24, 2021

Abed Darwish and The Finance department was great during the whole car buying experience. Thank You!! More

by LS500
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denae Jones
Sep 24, 2021 -

Metro Lexus responded

Congratulations on your purchase! We are thrilled that Abed and the team made the process so smooth and seamless. Thank you for choosing Metro Lexus and safe travels in your new ride!

September 23, 2021

Tori (my salesperson) made the entire process truly enjoyable and easy. The entire team at Metro Lexus was professional and friendly. I’ve purchased other luxury brands in the past but, have never had More

by ChiliJohn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gleydura
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Grinzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skylar
Sep 23, 2021 -

ChiliJohn responded

Thank again Tori and everyone at Metro Lexus

Sep 24, 2021 -

Metro Lexus responded

We are more than pleased to hear that Tori delivered a helpful and professional experience that made your car purchase a success from start to finish. Sending our guests home happy in a car they love is our goal and it sounds like she hit the mark! Thank you for choosing Metro Lexus!

September 23, 2021

No pressure salesmanship. Noah, the Porter kept an eye out for a vehicle for me More

by brownz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sustersic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : NOAH, Bosko Golubovic, Denae Jones
Sep 24, 2021 -

Metro Lexus responded

Thank you for revieiwng Metro Lexus!

September 22, 2021

Terry makes it happen. We love our new car and the entire transaction was efficiently and effectively handled. Great job! More

by Linkmjc15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Metro Lexus responded

Thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with Terry and the team. Drive safely in your new vehicle, and we hope to see you back again down the road!

September 21, 2021

They were very easy to work with. No real complaints, took time and explained everything. More

by Barb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rami Homsi
Sep 22, 2021 -

Metro Lexus responded

Barb, providing our guests with informative care is always a priority at Metro Lexus! We're glad our team was simple to work with, and we'll be happy to share your kind words with them. Many thanks for your support and safe travels on the road ahead!

September 21, 2021

Great car buying experience. Could not find the car I wanted until working with Bosko and this dealership very happy with my purchase! More

by Yaroskayla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bosko Golubovic, Denae Jones
Sep 21, 2021 -

Metro Lexus responded

We are more than pleased to hear that Bosko delivered a professional and seamless buying experience which made your visit a success from start to finish. The Metro Lexus team is so happy to hear you are enjoying your new ride. Have a great day!

September 21, 2021

If you want a perfect car salesman on all fronts you go with Bosco every time More

by john.tarpy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bosko Golubovic
Sep 21, 2021 -

Metro Lexus responded

Thank you so much, John! We are thrilled to hear that you had a great experience working with Bosko. Enjoy your new vehicle! - Metro Lexus team

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