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Metro Lexus
Cleveland, OH
3,079 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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September 28, 2021
Christian was very helpful through my car buying experience at Metro Lexus. This is my first Lexus and won’t be my last. Christian went over the vehicle with me to make sure I knew all the features experience at Metro Lexus. This is my first Lexus and won’t be my last. Christian went over the vehicle with me to make sure I knew all the features before I went into finance which was wonderful to make best use of my time at the dealership. More
by Heatherhayden88
Employees Worked With
September 28, 2021
Working with Christian was a terrific experience! Very professional and exceeded expectations! We were impressed the moment we walked into the dealership and knew that this is where we’d be doing business professional and exceeded expectations! We were impressed the moment we walked into the dealership and knew that this is where we’d be doing business. More
by jamesc45
Employees Worked With
September 28, 2021
Matt did a fabulous job finding a vehicle that was perfect for me! He handled all aspects leading up to my purchase very smoothly and without an complications! I will buy my next vehicle from Matt!! perfect for me! He handled all aspects leading up to my purchase very smoothly and without an complications! I will buy my next vehicle from Matt!!🤗 Great job Metro Lexus. More
by cdove911
Employees Worked With
Other Employees :
Desiree Payne, Denae Jones
September 28, 2021
I have never been treated better at any other dealer. We drove up from Columbus and would do it again. Everyone there is amazing. drove up from Columbus and would do it again. Everyone there is amazing. More
by Jarhinehart
September 28, 2021
Matt and the Metro Lexus team did a wonderful job with the purchase of my new RX350. From the trade-in of my prior vehicle through the picking up my new car everything was absolutely perfect. Matt kept me the purchase of my new RX350. From the trade-in of my prior vehicle through the picking up my new car everything was absolutely perfect. Matt kept me informed throughout the process and was extremely helpful. I recommend him highly if you are looking for a new Lexus. More
by Severewx1
September 28, 2021
Service was Excellent.Highly recommend to my friends and Service was Excellent. Highly recommend to my friends and other family. Matt was always available to answer questions Service was Excellent. Highly recommend to my friends and other family. Matt was always available to answer questions More
by Rakesh Kaneria
Employees Worked With
September 27, 2021
Cordis at Metro Lexus was very helpful during my recent experience. Repairs took much longer than expected due to various external and internal circumstances beyond his control. He continued to keep me u experience. Repairs took much longer than expected due to various external and internal circumstances beyond his control. He continued to keep me updated during the 49 days it took to repair. He worked with insurance and the rental car company to assist during the process. Very professional. More
by Dziak Rose
Employees Worked With
