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Metro Lexus
Cleveland, OH
3,103 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,103 reviews
September 30, 2021
Christian Miller was very professional and personable and I will defintely use him for my future car needs! I will defintely use him for my future car needs! More
by kconley6912
Employees Worked With
September 30, 2021
Terry Ramey is an excellent sales person. It was a pleasure for me to work with her. I congratulate Metro Lexus for having people like her serving at this dealership. Riaz Shirazi pleasure for me to work with her. I congratulate Metro Lexus for having people like her serving at this dealership. Riaz Shirazi More
by Rshirazi
September 29, 2021
The whole process was so smooth and easy. Matt and Skyler where amazing. Matt worked hard so I could in fact drive away in the car that I wanted and I appreciate that so much. Skyler was so informative with where amazing. Matt worked hard so I could in fact drive away in the car that I wanted and I appreciate that so much. Skyler was so informative with showing me all the cool specs of my new car. The team was also so nice for cheering me on. I just wanna say thank u to Matt an the entire team. I love my new car More
by Robinharper71314
September 29, 2021
past experience with service department was so outstanding with a car i had'nt even bought there, I knew the sales department would be the same, and it definitely is. Even though I was late on a S outstanding with a car i had'nt even bought there, I knew the sales department would be the same, and it definitely is. Even though I was late on a Saturday afternoon for my scheduled vehicle pickup everyone and especially Kevin was as if they had nothing else to do at 5PM! More
by eriebud
September 29, 2021
Kevin was great. Service forgot to reset the oil change reminder before I bought the car, so I received 4 calls asking if I'd like to schedule service. reminder before I bought the car, so I received 4 calls asking if I'd like to schedule service. More
by steelercmc
Employees Worked With
Kevin McGuire
September 29, 2021
My wife said it best “They were much more professional than the other dealers we’ve been to”. Me - A touch of class. than the other dealers we’ve been to”. Me - A touch of class. More
by Terry
