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Metro Lexus
Cleveland, OH
3,079 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,079 reviews
September 28, 2021
Fair Treatment, Great Service, good selection of inventory. I always feel I receive a fair deal at Metro Lexus. My salesman Bosco is the best! inventory. I always feel I receive a fair deal at Metro Lexus. My salesman Bosco is the best! More
by Davidbahr
Employees Worked With
Other Employees :
IT tech support Skyler was helpful with the electronics, Bosko Golubovic
September 28, 2021
I cannot say enough about your dealership it is one large family everyone truly cares about your satisfaction and purchase it could not have been any better best ever car buying experience family everyone truly cares about your satisfaction and purchase it could not have been any better best ever car buying experience More
by Prohair
Employees Worked With
September 28, 2021
My first Lexus and everything about the experience went exceptionally well. Kevin came strongly recommended by a neighbor and now I understand why they are such loyal Kevin customers. exceptionally well. Kevin came strongly recommended by a neighbor and now I understand why they are such loyal Kevin customers. More
by mary11428
September 28, 2021
I joined the Metro Lexus family when I leased an ES300 in 2000. Since that inaugural day I have leased a total of eight Lexus models with the latest being my current 2021 NX300. Looking forward to celebrat 2000. Since that inaugural day I have leased a total of eight Lexus models with the latest being my current 2021 NX300. Looking forward to celebrating 25 years with Metro Lexus at the completion of the current lease. When it comes to an excellent product, quality service and caring personnel, Metro Lexus and Kevin McGuire go hand in hand. More
by gwsvoboda
September 28, 2021
Excellent team work! Kevin in the Sales Department is courteous as well as prompt in responding to any questions I had. courteous as well as prompt in responding to any questions I had. More
by me
September 28, 2021
Kevin is always listening to my needs when it comes to purchasing a vehicle. This is my fourth Lexus I’ve purchased and have always been happy at the way I was treated as a customer. Keep up the great wor purchasing a vehicle. This is my fourth Lexus I’ve purchased and have always been happy at the way I was treated as a customer. Keep up the great work More
by Bamak
Employees Worked With
Kevin McGuire, Denae Jones
September 28, 2021
On a Friday, a friend at Metro Lexus referred us to Kevin McQuire. We asked for a ride in a Lexus SUV. During the drive he explained a lot about the car and all the good features. As we came back to the d McQuire. We asked for a ride in a Lexus SUV. During the drive he explained a lot about the car and all the good features. As we came back to the dealership, my husband told Kevin we’ll let him know sometime in the future. I looked at him and I said “No, now!” We told Kevin that the car was what we wanted. He had us wait in his office for a few minutes. He came back and said “come with me “. Outside sat this beautiful car with a perfect color for us inside and out. This happened on a Friday and we drove the car out of the showroom o Saturday. All thanks to Kevin McQuire. More
by Donna.mercuri
Employees Worked With
Kevin McGuire
September 28, 2021
Christian was incredible!! He was very patient with me and answered all of my questions! I will defiantly refer him to family and friends. Thank you for everything I will be back. and answered all of my questions! I will defiantly refer him to family and friends. Thank you for everything I will be back. More
by moranda03
Employees Worked With
