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Metro Lexus

Cleveland, OH

4.9
3,122 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,122 reviews

October 24, 2021

Simply beautiful everything and everyone I are wonderful even the dealership is beautiful loved every moment More

by Peanuts-23
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Jancha
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Desiree payne
Oct 25, 2021 -

Metro Lexus responded

It makes us really happy to read this wonderful review. We're pleased to have your business and we appreciate your confidence in our work.

October 24, 2021

Wonderful experience with Rami and a very friendly dealership! I would highly recommend them both! More

by Allisonrndll
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rami Homsi
Oct 25, 2021 -

Metro Lexus responded

Thanks for giving Rami a shoutout! We're happy that you had an excellent purcahse experience.

October 24, 2021

Mike is what the definition of excellence is, being that the vehicle in the showroom was literally bought out right under me the same day I brought my wife up to look at the vehicle in the showroom. Mike sa More

by Shar1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gleydura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skylar Lippiatt Technology Specialist, Jeff Sustersic, Lisa Cales
Oct 25, 2021 -

Metro Lexus responded

For you to say that Mike embodies excellence is amazing to hear! We're thrilled that he was such a great listener and was able to get an awesome 2021 Lexus NX 300 for you and your wife. It's wonderful that he's so knowledgeable and helpful. We'll pass along your kind words.

October 23, 2021

My sales nice and patiently to me! And They gave me a Surprise ! So nice!! More

by Cenmi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin Haire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denae Jones
Oct 25, 2021 -

Metro Lexus responded

Thanks for the wonderful review of Metro Lexus! It makes us happy that our team delivered an excellent experience.

October 21, 2021

Professional, organized and so friendly! I had a great experience at Metro Lexus. They made every part of the process easy and efficient. More

by Cecil B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Haire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

Metro Lexus responded

Thanks for this great review of Metro Lexus! We appreciate your confidence in our team.

October 21, 2021

Great experience with the dealership. Friendly and professional staff. Tori was great to work with. More

by Johnkonyesni
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tori Grinzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denae Jones
Oct 21, 2021 -

Metro Lexus responded

Thanks for leaving Metro Lexus a great review! We are pleased that you found our team friendly and professional.

October 21, 2021

Excellent Nobody can pick Very Great service I love it And thank you for help me out More

by Nguoica151hai to
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Rami Homsi
Oct 21, 2021 -

Metro Lexus responded

Thanks for this wonderful review and for your confidence in Metro Lexus!

October 19, 2021

Quality service, and very professional treatment while you wait if you stay there till the repair is completed. If the repair takes longer then one cares to wait, a loner can be arranged. One is kept info More

by Rongosh.744
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rami Homsi
Oct 19, 2021 -

Metro Lexus responded

Thank you for the great review! We are so happy to hear that you had such a successful and communicative service experience working with the Metro Lexus team. Drive safely, and we hope to see you back!

October 17, 2021

The experience at Metro was nothing short of extraordinary! Jessica and the rest of the staff were super helpful and made me feel appreciated and welcome during the entire process. Would highly More

by Fanarama
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skylar Lippiatt, Jessica Twardzik
Oct 18, 2021 -

Metro Lexus responded

We are so grateful that your search for the perfect vehicle led you to Metro Lexus! It's wonderful to hear that Jessica and the team offered you extraordinary service every step of your visit. Thank you for recommending our dealership, and happy driving in your new ride!

October 17, 2021

First of all I want to say working with Abed was a real pleasure. I had many question and he did have to work hard and always responded in a very timely manner. I walked into the dealership knowing what I More

by mrstone93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skylar was also fantastic in helping us learn about our new car.
Oct 18, 2021 -

Metro Lexus responded

Thanks so much for giving Abed a shoutout! It makes us happy that he was responsive and efficient, so thanks for trusting us to help you score an excellent vehicle. Congrats on the Lexus RX 350, and we really appreciate your kind words about the team. See you next time here at Metro Lexus!

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