
Metro Lexus
Cleveland, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Simply beautiful everything and everyone I are wonderful even the dealership is beautiful loved every moment even the dealership is beautiful loved every moment More
Mike is what the definition of excellence is, being that the vehicle in the showroom was literally bought out right under me the same day I brought my wife up to look at the vehicle in the showroom. Mike sa the vehicle in the showroom was literally bought out right under me the same day I brought my wife up to look at the vehicle in the showroom. Mike sat down with us and said lets get you another vehicle. My wife said she really liked the NX300 I was looking at but would prefer to have a black on black NX. Mike replied "I can make that happen" we have another vehicle with that trim at our Dayton dealership, I can have that shipped here to Metro in a day or two. He did just that and it was a 2021 NX300 black on black trim. We purchased it and just love it. His knowledge of inventory not only of their dealership but others in the Lexus system show just what level of expertise he provides to get you a vehicle you are looking for. Great customer service Mike!!!! it was a pleasure meeting you and your outstanding staff. Thanks so much. More
My sales nice and patiently to me! And They gave me a Surprise ! So nice!! Surprise ! So nice!! More
Professional, organized and so friendly! I had a great experience at Metro Lexus. They made every part of the process easy and efficient. experience at Metro Lexus. They made every part of the process easy and efficient. More
Great experience with the dealership. Friendly and professional staff. Tori was great to work with. professional staff. Tori was great to work with. More
Quality service, and very professional treatment while you wait if you stay there till the repair is completed. If the repair takes longer then one cares to wait, a loner can be arranged. One is kept info you wait if you stay there till the repair is completed. If the repair takes longer then one cares to wait, a loner can be arranged. One is kept informed as repairs are made. The waiting room is comfortable and pleasant. An outstanding dealership. More
The experience at Metro was nothing short of extraordinary! Jessica and the rest of the staff were super helpful and made me feel appreciated and welcome during the entire process. Would highly extraordinary! Jessica and the rest of the staff were super helpful and made me feel appreciated and welcome during the entire process. Would highly recommend to anyone. More
First of all I want to say working with Abed was a real pleasure. I had many question and he did have to work hard and always responded in a very timely manner. I walked into the dealership knowing what I pleasure. I had many question and he did have to work hard and always responded in a very timely manner. I walked into the dealership knowing what I wanted and he made sure the car that I selected had everything I wanted in my Lexus RX 350. I almost missed some items and he was sure to go over each car and he found me a car that was going to be built in the future and he always contacted me with updates on the progress of my car. Everyone at the dealership was professional and friendly which also made the experience great. Just as a final note, please know you have a very valued employee in Abed which adds to a great reputation fo Metro Lexus. More