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Metro Lexus
Cleveland, OH
3,122 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,122 reviews
October 30, 2021
Metro Lexus continues to excel when it comes to the customer experience. Jessica was awesome and represents what customer service is all about…Many Thanks! Michael and Christine customer experience. Jessica was awesome and represents what customer service is all about…Many Thanks! Michael and Christine More
by Tmlou711
October 28, 2021
Everyone here seems very nice and are helpful. I always get a smile from both the Service Department and Sales. get a smile from both the Service Department and Sales. More
by jcscolaro
October 27, 2021
This dealership made the car buying experience fun and hassle free. Love my Nexus 300 hassle free. Love my Nexus 300 More
by Klw506
October 27, 2021
Jeff Miller as usual is excellent. Attentive to detail and proactive in his communication while while explaining in simple terms the work that was done and may be needed in the future. A trust worthy Lexu and proactive in his communication while while explaining in simple terms the work that was done and may be needed in the future. A trust worthy Lexus Representative Check in and out process is efficient minimizing delays for customer.. Jeff Miller as usual is excellent. Attentive to detail and proactive in his communication while while explaining in simple terms the work that was done and may be needed in the future. A trust worthy LexusRepresentative More
by Jeff
Employees Worked With
October 25, 2021
Doing business with Metro Lexus was a terrific experience- from the First hello the entire team provided optimal customer focus! I haven’t stopped telling everyone about this GREAT dealership!! experience- from the First hello the entire team provided optimal customer focus! I haven’t stopped telling everyone about this GREAT dealership!! More
by mkay2011
Employees Worked With
Skyler, Denae Jones, Rami Homsi
October 25, 2021
Clean, courteous and very knowledgeable and worked hard to complete paperwork even thought computers were down. When computers got back on line worked to complete saving me another trip. to complete paperwork even thought computers were down. When computers got back on line worked to complete saving me another trip. More
by wwhite1342
October 25, 2021
We honestly can’t thank you guys enough. Colin was an unbelievable sales person. Not high pressure, took time to explain everything to us, and quite frankly turned out to be what I would consider a frien unbelievable sales person. Not high pressure, took time to explain everything to us, and quite frankly turned out to be what I would consider a friend. I can tell that this is the type environment that leadership demands. From Peter, Tom, Dave etc. everyone in that place was extremely helpful and extremely grateful for us being part of the metro Lexus family. It’s a true testament to your team as once the deal was done, we had multiple people still thanking us for business. I just know that this is going to be the last place I ever shop for a vehicle. Again I can’t Thank Colin enough. He is a true asset to your team and you’re so lucky to have him. Please call me directly if you have any other questions. More
by Jason Paglia
October 25, 2021
Wonderful place to buy a car from. I highly recommend Metro Lexus. Ask for Abed. Metro Lexus. Ask for Abed. More
by Nmk1059
