
Metro Lexus
Cleveland, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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First of all I want to say working with Abed was a real pleasure. I had many question and he did have to work hard and always responded in a very timely manner. I walked into the dealership knowing what I pleasure. I had many question and he did have to work hard and always responded in a very timely manner. I walked into the dealership knowing what I wanted and he made sure the car that I selected had everything I wanted in my Lexus RX 350. I almost missed some items and he was sure to go over each car and he found me a car that was going to be built in the future and he always contacted me with updates on the progress of my car. Everyone at the dealership was professional and friendly which also made the experience great. Just as a final note, please know you have a very valued employee in Abed which adds to a great reputation fo Metro Lexus. More
Tori was so nice and knows what my need , found the car that fit my request She is very helpful , I appreciate her time that fit my request She is very helpful , I appreciate her time More
Buying a car from Metro Lexus was a great experience! Desiree is amazing! I had issues with my bank and then had issues getting to Ohio but Desiree was patient and understanding. When I finally arrived s Desiree is amazing! I had issues with my bank and then had issues getting to Ohio but Desiree was patient and understanding. When I finally arrived she made sure I was picked up at the airport and that my car was ready when I arrived. I was led into the showroom where the Metro Lexus team celebrated my purchase with me. They unveiled my car and it was immaculate! Desiree connected my phone to my new car and made sure I had everything I needed before I left. She gets 10 stars! I traveled to Ohio from KY to buy this car and she made the entire experience a memorable one. I only hope my local lexus dealership has the same high level of customer service as she and her team provided. I LOVE MY RC! More
Tori was extremely helpful and knowledgeable throughout the entire process od purchasing my first Lexus> i will most definitely will be doing business with this young lady again!!! the entire process od purchasing my first Lexus> i will most definitely will be doing business with this young lady again!!! More
Ryan - was very patient with me and knowledgeable on the vehicles I was interested in. Had a great experience. vehicles I was interested in. Had a great experience. More
Rami was very attentive and helpful for our needs as my wife and I both purchased Lexus' that day. Overall superb experience at Metro Lexus. wife and I both purchased Lexus' that day. Overall superb experience at Metro Lexus. More
I’ve been buying cars for many many years and this was the best experience ever. the best experience ever. More
Great staff, great service, Rami made the process on buying my first Lexus vehicle very easy . I strongly recommend this dealership! buying my first Lexus vehicle very easy . I strongly recommend this dealership! More
Colin went above and beyond to make sure I was satisfied with my purchase, I can’t thank him enough! with my purchase, I can’t thank him enough! More
This was an incredible buying experience! Desiree was fantastic! She delivered the vehicle to my office, and everything from the car to the paperwork was exactly as she said it would be! If you're buyi fantastic! She delivered the vehicle to my office, and everything from the car to the paperwork was exactly as she said it would be! If you're buying a Lexus, ask to work with Desiree! More