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Metro Lexus

Cleveland, OH

4.9
3,031 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,031 reviews

September 28, 2021

They were professional, knowledgeable, and very pleasant to do business with. I would recommend them to all my friends. More

by Mona
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McGuire
Sep 29, 2021 -

Metro Lexus responded

Mona, thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful purchase experience working with the Metro Lexus team. Drive safely, and we hope to see you back again down the road!

September 28, 2021

Christian was incredible!! He was very patient with me and answered all of my questions! I will defiantly refer him to family and friends. Thank you for everything I will be back. More

by moranda03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2021 -

Metro Lexus responded

Thanks for giving Christian a shoutout! We're pleased that he was patient and helpful.

September 28, 2021

Christian was very helpful through my car buying experience at Metro Lexus. This is my first Lexus and won’t be my last. Christian went over the vehicle with me to make sure I knew all the features More

by Heatherhayden88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2021 -

Metro Lexus responded

Heather - Thank you for posting about your experience working with Christian! We are thrilled to hear that he provided informative service which earned your business. All of us at Metro Lexus appreciate your support and we look forward to working together in the future!

September 28, 2021

Working with Christian was a terrific experience! Very professional and exceeded expectations! We were impressed the moment we walked into the dealership and knew that this is where we’d be doing business More

by jamesc45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2021 -

Metro Lexus responded

Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that you had such a successful purchase experience working with Christian and the Metro Lexus team. Drive safely, and we hope to see you back again down the road!

September 28, 2021

Matt was exceptional in educating us on our options and answering all of our questions. More

by trishotter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Metro Lexus responded

Tris, thank you for taking the time to review us! We appreciate your business and are thrilled to hear that Matt went the extra mile to assist with your purchase. Drive safely, and we hope to see you back at Metro Lexus!

September 28, 2021

Matt did a fabulous job finding a vehicle that was perfect for me! He handled all aspects leading up to my purchase very smoothly and without an complications! I will buy my next vehicle from Matt!! More

by cdove911
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Mapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sustersic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Desiree Payne, Denae Jones
Sep 29, 2021 -

Metro Lexus responded

Thanks for the 5-star review of Metro Lexus. We're happy to hear that Matt helped you find the right vehicle and we wish you safe travels!

September 28, 2021

I have never been treated better at any other dealer. We drove up from Columbus and would do it again. Everyone there is amazing. More

by Jarhinehart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom (manager)
Sep 29, 2021 -

Metro Lexus responded

Thank you for taking the time to review us! We are thrilled to hear that you had such a successful experience working with the Metro Lexus team. We appreciate you making the trip up to work with us and hope to see you again down the road!

September 28, 2021

Matt and the Metro Lexus team did a wonderful job with the purchase of my new RX350. From the trade-in of my prior vehicle through the picking up my new car everything was absolutely perfect. Matt kept me More

by Severewx1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Metro Lexus responded

Thank you for taking the time to share! We appreciate your support and are thrilled to hear that you found the right vehicle working with Matt and the team. Drive safely in your new Lexus RX 350, and we hope to see you back again at Metro Lexus!

September 28, 2021

Service was Excellent.Highly recommend to my friends and Service was Excellent. Highly recommend to my friends and other family. Matt was always available to answer questions More

by Rakesh Kaneria
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Metro Lexus responded

Thank you so much for taking the time to let us know how happy you are with your experience working with Matt and the Metro Lexus team! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!

September 28, 2021

Experience was first class from Beginning to End--Found Exact Color/Make I was Looking for More

by Jay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skylar Lippiatt
Sep 29, 2021 -

Metro Lexus responded

Jay, thank you for the great review! We appreciate your support and are happy to hear that you had such a successful purchase experience working with the Metro Lexus team. Congrats on your new vehicle, and we hope to see you back again down the road!

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