Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Metro Lexus
Cleveland, OH
3,106 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,106 reviews
March 28, 2022
i have been a customer for many years and service throughout the dealership has always been excellent. throughout the dealership has always been excellent. More
by Joel Zaas
March 28, 2022
Everyone is always so helpful and great service overall. Christian makes it easy to get a new lease! Christian makes it easy to get a new lease! More
by Mcanik1485
Employees Worked With
March 28, 2022
Christian just helped us purchase our second Lexus. He is very knowledgeable and doesn’t miss one detail. Everyone is friendly, helpful and we couldn’t be happier with the service overall. He is very knowledgeable and doesn’t miss one detail. Everyone is friendly, helpful and we couldn’t be happier with the service overall. More
by SheilaJ
Employees Worked With
March 27, 2022
The associates at Metro Lexus were Friendly ,Professional and Efficient . I would highly recommend this location. ,Professional and Efficient . I would highly recommend this location. More
by donna
Employees Worked With
March 27, 2022
Tori is very knowledgeable and very kind and made my experience so enjoyable and easy! I would come back over and over again! experience so enjoyable and easy! I would come back over and over again! More
by Jackie P.
Employees Worked With
March 26, 2022
Everyone greets you with a smile! Very Clean! Tori was a pleasure to work with! Very easy and efficient buying process. Very Clean! Tori was a pleasure to work with! Very easy and efficient buying process. More
by jackieromito
March 26, 2022
The best and easiest car buying experience I have ever had! Jessica went above and beyond to accommodate my schedule and delivered the car to me! This is my first Lexus and definitely not my last! Thank y had! Jessica went above and beyond to accommodate my schedule and delivered the car to me! This is my first Lexus and definitely not my last! Thank you for such a great experience More
by Brittany
Employees Worked With
Denae Jones, Jessica Twardzik
March 26, 2022
This is our fifth car from Metro Lexus and we have always had an excellent experience with everyone there in every department from sales through service. Definitely would not hesitate to recommend Metro Lexu had an excellent experience with everyone there in every department from sales through service. Definitely would not hesitate to recommend Metro Lexus to others. More
by Btwebs
March 26, 2022
Terry made my car buying experience very easy. I was able to get the best deal on the exact perfect car for my needs. This is the 3rd car I have put from Metro Lexus because they really make car b I was able to get the best deal on the exact perfect car for my needs. This is the 3rd car I have put from Metro Lexus because they really make car buying simple and easy More
by betsy
