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Metro Lexus
Cleveland, OH
3,108 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,108 reviews
April 27, 2022
I’ve been going to the dealership for Over 15 years. We have bought Or leased five vehicles. I would come here again We have bought Or leased five vehicles. I would come here again More
by rummelmoya
Employees Worked With
April 27, 2022
This is the second Lexus we have purchased from Ryan Yee at Metro Lexus. He's been great to work with! I was a little worried that trying to buy a new car in 2022 would be difficult but Ryan and Metro Lexus at Metro Lexus. He's been great to work with! I was a little worried that trying to buy a new car in 2022 would be difficult but Ryan and Metro Lexus made it easy. I had some specific things that I was looking for in the vehicle and they were able to locate what I wanted and I was happy to see that pricing from 2021 to 2022 was not significantly different. Ryan made what could have been a stressful time into one that I am able to say was enjoyable and exciting. And the car is exceeding all expectations at this point! More
by Sean
April 25, 2022
Metro Lexus has a great facility, friendly and helpful staff and has kept my car expertly serviced. staff and has kept my car expertly serviced. More
by rgreen_stratos
Employees Worked With
April 24, 2022
Terry Ramey is the BEST! I met Terry 5 year's ago when I purchased my vehicle on a lease. Let me just say, 5 year's later she is hands down AWESOME! I have always received I met Terry 5 year's ago when I purchased my vehicle on a lease. Let me just say, 5 year's later she is hands down AWESOME! I have always received good service from Metro Lexus. No worries and hassle free when it comes to purchasing a vehicle. I look forward to doing business in the future with Terry Ramey. More
by Love Lexus
Employees Worked With
April 23, 2022
Abed was very helpful and personable, he followed up to get us answers to all our questions. Appreciate the good service and caring. get us answers to all our questions. Appreciate the good service and caring. More
by Eisenbrg
Employees Worked With
April 22, 2022
Great service and people. Service was great and perfect. Was kept well advised and was happy Service was great and perfect. Was kept well advised and was happy More
by Careysmiller
Employees Worked With
April 22, 2022
I had the pleasure of dealing with Terry Ramey. Extremely professional and knowledgeable about the products she sells and an all around great person to speak with. She brings with her high standa Extremely professional and knowledgeable about the products she sells and an all around great person to speak with. She brings with her high standards of integrity and represents Metro Lexus exceedingly well. More
by len.4ex
April 21, 2022
A refreshing purchasing experience. No pressure and smooth process from start to finish. I got the car I wanted during a tough time finding vehicles. No pressure and smooth process from start to finish. I got the car I wanted during a tough time finding vehicles. More
by scoates44236
April 20, 2022
Joshua was very friendly, knowledgeable, and efficient. He solved and explained the solution to my problem very well thoroughly. Kudos! He solved and explained the solution to my problem very well thoroughly. Kudos! More
by Luba
Employees Worked With
