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Metro Lexus
Cleveland, OH
3,108 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,108 reviews
May 12, 2022
Great team, knowledgeable, and client oriented. They keep the customer informed of progress and anticipated completion time. They keep the customer informed of progress and anticipated completion time. More
by lbricmont
May 12, 2022
Service schedule on time, friendly and helpful staff. Having a loaner car was completely helpful. Having a loaner car was completely helpful. More
by rachelleshan
Employees Worked With
May 12, 2022
Ryan was so patient and helpful with me. He listen to me. He gave me options that I didn’t think I had in this current times Car shopping is not one of my favorite things. In fact I rather He listen to me. He gave me options that I didn’t think I had in this current times Car shopping is not one of my favorite things. In fact I rather go to the dentist than car shopping. All the sleepless nights was for nothing All the times he spent on the phone with me. I never felt that I was a pain the xxx. I can go on about him and your whole crew. They are all GREAT More
by laaugust
May 12, 2022
The car experience is very good, and the staff service of the car dealer is also very good. the car dealer is also very good. More
by JC
May 05, 2022
My experience with the Service department was excellent. They were well organized and very efficient. The waiting area was clean and had private offices that allowed me privacy. Everyone was very friendly a They were well organized and very efficient. The waiting area was clean and had private offices that allowed me privacy. Everyone was very friendly and helpful. More
by JohnG
May 05, 2022
We have been coming to Metro Lexus for 20+ years. We have always been happy with the service and professionalism. Did not go to any other dealer when we bought this one. People are friendly and care. We have always been happy with the service and professionalism. Did not go to any other dealer when we bought this one. People are friendly and care. More
by Chuck.Morgan
May 04, 2022
We have been customers of Metro Lexus for 9 years. Our recent purchase experience with Tori confirmed what we already knew. This dealership is honest, fair and classy. Tori was patient, kind, and eas Our recent purchase experience with Tori confirmed what we already knew. This dealership is honest, fair and classy. Tori was patient, kind, and easy to work with. We look forward to continuing our relationship with Metro Lexus. More
by CRF
Employees Worked With
May 04, 2022
So far I have had an excellent experience with Metro Lexus. Abed Darwish was very friendly, helpful and went over and above. Lexus. Abed Darwish was very friendly, helpful and went over and above. More
by cincon
May 02, 2022
Metro Lexus was amazing! Employees were attentive, respectful, welcoming and patient. I would highly recommend a family/friend to this dealership! Employees were attentive, respectful, welcoming and patient. I would highly recommend a family/friend to this dealership! More
by Edmondchantel8
