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Metro Lexus

Cleveland, OH

4.9
3,122 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,122 reviews

March 22, 2025

Simone was customer focused and responsive. He listened to understand what we wanted and delivered More

by peter.rea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simon Kucharewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Metro Lexus responded

Thank you for the positive feedback for Simone! We appreciate your support for the Metro Lexus team.

March 22, 2025

Our salesperson was Candice. She was very knowledgeable, friendly, helpful, and in no way tried pressuring us to buy a car. Answered all my questions and responded to my texts More

by Ckhart2
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tom Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Candice Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Metro Lexus responded

We're delighted to hear that Candice provided such a knowledgeable and friendly experience at Metro Lexus. It's great to know all your questions were answered promptly, making the process enjoyable for you. Thank you for recommending us, and we look forward to welcoming you back!

March 22, 2025

Simon was very courteous and knowledgeable about his product. He was very kind and helpful in explaining all the modern technology in this vehicle. More

by Tim Hewitt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simon Kucharewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Metro Lexus responded

Tim, we're delighted to hear that Simon provided you with such a helpful and informative experience at Metro Lexus. Thank you for sharing your positive feedback!

March 21, 2025

My wife and I enjoyed meeting and working with Simon. He was very friendly, knowledgeable and a pleasure to work with. I would definitely buy another vehicle from Simon and would recommend him to family More

by Brian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simon Kucharewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Metro Lexus responded

Brian, we're delighted to hear that Simon and the Metro Lexus team made your car buying experience enjoyable and confidence-inspiring. Thank you for recommending us to family and friends! We look forward to welcoming you back in the future.

March 21, 2025

I worked with Abed and he was absolutely amazing! Great service, professional and courteous. I have nothing but great things to say about Abed. I highly recommend him to anyone looking for a Lexus More

by Bcall123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Metro Lexus responded

We're delighted to hear that Abed provided such exceptional service at Metro Lexus! Thank you for recommending him and sharing your positive experience. Enjoy your new vehicle, and we hope to see you in the future!

March 21, 2025

Simon was extremely helpful and on top of everything! He assisted throughout the entire process and made sure I got exactly what i was looking for. More

by James Kerr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simon Kucharewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Metro Lexus responded

James, we're delighted to hear that Simon provided you with such attentive service at Metro Lexus. Thank you for sharing your experience and enjoy your new vehicle!

March 21, 2025

Simon made the buying process comfortable and easy. The car is wonderful. Highly recommended him and this dealership More

by Moentmarc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simon Kucharewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Metro Lexus responded

Moentmarc, we're delighted to hear that Simon made your experience at Metro Lexus smooth and enjoyable. Thank you for recommending us! Enjoy your new car!

March 21, 2025

Ryan Yee and the whole team at Metro were great to work with. They answered all questions and were very patient. More

by Abeck
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Mohridge
Mar 21, 2025 -

Metro Lexus responded

Abeck, we're delighted to hear that Ryan and the Metro Lexus team provided you with such attentive service. Thanks for sharing your experience!

March 21, 2025

Bought a used 2018 Nissan frontier from this dealership and was treated very well they even took the frontier back into the shop and replaced a belt on the engine because I heard it making a squeaking nois More

by bradr319@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tori Grinzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Sustersic
Mar 21, 2025 -

Metro Lexus responded

We're delighted to hear that you had a positive experience with us at Metro Lexus and are enjoying your 2018 Nissan Frontier! It's great to know our team took care of the squeaking noise for you. Thank you for choosing us, and happy driving!

March 20, 2025

I worked with Colin last year, and due to the great experience, I went back this year. He’s so knowledgeable, very passionate about what he does and takes pride in his work. 10/10 Honestly, the whol More

by markinb12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Gleydura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Mapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Haire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

Metro Lexus responded

Markin, we're delighted to hear that Colin and the entire Metro Lexus team provided you with such a positive experience. It's wonderful knowing their passion and dedication made an impact on your visits. Thank you for choosing us again!

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