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Metro Lexus

Cleveland, OH

4.9
3,122 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,122 reviews

March 26, 2025

A top notch dealership where it is obvious they take great pride in what matters most - the customer. Phenomenal dealership! More

by Joel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Mapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Metro Lexus responded

Joel, thank you for the fantastic feedback! We're delighted to hear that your experience at Metro Lexus was top-notch. We appreciate your support and look forward to serving you again in the future!

March 26, 2025

This is the third car I've purchased at Metro Lexus, and the service was superb, as always. Seth was a great salesman, Dave in finance quickly expedited my loan with a great 2.49% APR, and Tysean very pati More

by Tim S.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Metro Lexus responded

Tim, thank you for choosing Metro Lexus once again! We're delighted to hear that Seth, Dave, and Tysean provided superb service during your purchase. Enjoy the new car and see you next time!

March 26, 2025

Seth was very knowledgeable about the different models of SUV’s. I didn’t know it I wanted a GX or TX. He was able to run through both vehicles quite readily. There aren’t any GX’s available to drive which I More

by Allisonbloam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Metro Lexus responded

Allison, we're delighted to hear that Seth provided such a knowledgeable and smooth experience for you at Metro Lexus. Thank you for recommending us, and we hope you're enjoying your new Lexus TX!

March 25, 2025

Seth was very pleasant to work with. He was both professional and personable. Everything went smoothly with him finding the right vehicle for me. He was also great at communicating in a More

by Thkrist63
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Metro Lexus responded

We're delighted to hear that Seth provided you with a smooth and professional experience at Metro Lexus. Thank you for sharing your positive feedback!

March 24, 2025

Allison Smith is a experienced salesperson, My experience at Metro Lexus is smooth and good overall, I enjoyed the process! More

by Chris
Recommend Dealer
Yes
Employees Worked With
Allison Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Metro Lexus responded

Chris, we're delighted to hear that Allison provided you with a smooth experience at Metro Lexus. Thank you for sharing your positive feedback! Enjoy the ride!

March 24, 2025

My salesperson was Great! . Very professional and knowledgeable about the vehicles. He was kind and respectful. My experience with Metro Lexus was Great! More

by tghouse1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Metro Lexus responded

Thank you for sharing your positive experience with us at Metro Lexus! We're delighted to hear that our salesperson provided professional and knowledgeable service. We appreciate your support and look forward to serving you in the future!

March 23, 2025

The staff at Metro Lexus were very professional and went out of their way to locate a vehicle best suited to us. They were polite and appreciative of our business. I would highly recommend this dealeeship More

by Sumac54321
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Metro Lexus responded

Thank you for the glowing recommendation! We're delighted to hear that our Metro Lexus team provided a professional and accommodating experience. We appreciate your support and look forward to serving you in the future!

March 23, 2025

The employees at Metro Lexus are very professional and pleasant to work with. We especially enjoyed being able to complete the document signing remotely in the comfort of our home. More

by Jeanne.weeman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simon Kucharewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Metro Lexus responded

Jeanne, we're delighted to hear that our team at Metro Lexus made your experience convenient and enjoyable. Thank you for sharing this feedback!

March 23, 2025

Buying a car at Metro Lexus was a wonderful experience. Starting with Simon finding me the perfect car, to Tysean going over it in car in great detail and ending with Dave making the paperwork a fun & easy More

by Isabellagagliardi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Kucharewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Metro Lexus responded

Isabella, we're delighted to hear that Simon, Tysean, and Dave made your car-buying experience at Metro Lexus so enjoyable. Thank you for choosing us and sharing such positive feedback!

March 22, 2025

The Lexus dealership seemed to be very organized and professional with the satisfaction of customers very important. More

by Cleveshirks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Metro Lexus responded

Thank you for recognizing the professionalism and organization at Metro Lexus. We're committed to ensuring our customers' satisfaction, and it's great to hear that reflected in your experience!

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