
Metro Lexus
Cleveland, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I had leased my first Lexus from the Greenwood Village location in Colorado - I thought I had the best experience until I was proven wrong. I was misled in many ways by the location in Colorado: they said location in Colorado - I thought I had the best experience until I was proven wrong. I was misled in many ways by the location in Colorado: they said if I moved to Ohio, I'd have to drive back with my NX300 to surrender the car after the lease was complete. At Metro, I met Abed and his team, and they were confident enough to share that the instructions at the other Lexus location were indeed incorrect. I was relieved to learn that I wasn't required to drive 19+ hours back to Colorado to not only return the car, but to get a new one. I shared with Abed that I was considering purchasing a second property here in Ohio, and he was so mindful of the timeline I had since our lender was adamant about not purchasing a car until after the closing of a property. With tariffs being a huge swift within our nation's imports, Abed was able to schedule time to meet with me and my partner to test drive the 2025 RZ model. My partner does industrial and electric work, and he was impressed with the feedback and testimonies Abed was able to share with us: cost, efficiency, and safety. We weren't planning on purchasing that day when we went in, but we had a brief discussion and decided it was time to surrender the NX300, and have a fresh start with Metro Lexus with Abed. I'm so grateful for the impeccable experience we had, and I look forward to continuing our partnership with Abed and the Metro Lexus team. More
Matt is an awesome salesman, very friendly and very helpful. Lexus automobiles were recommended to me by friends and family and Matt was very helpful in showing me all the different ones that would wor helpful. Lexus automobiles were recommended to me by friends and family and Matt was very helpful in showing me all the different ones that would work in my for me. I would recommend working with Matt to anyone. More
Abed was great to work with and the dealership met all of my needs. Abed was very patient with me as I was deciding which model of Lexus was right for me and he worked with me on the price and options. Ove my needs. Abed was very patient with me as I was deciding which model of Lexus was right for me and he worked with me on the price and options. Overall, I was very happy with my experience. I would definitely recommend this dealership to a friend and will be back when I'm ready for my next car. More
I have owned four different types of cars all from metro Lexus…outstanding!!!!! Thank you Lexus…outstanding!!!!! Thank you More
My first experience with Lexus and best decision I made. Starts at the front desk and perfect communication from salesperson and manager when scheduled appointment for test drive and trade-in ran behind. Tu Starts at the front desk and perfect communication from salesperson and manager when scheduled appointment for test drive and trade-in ran behind. Turned out the car on the showroom floor I wanted sold and the extra effort to search closest dealer to find exactly what I wanted and have it transported speaks for itself. Trade-in offer and best price was exactly what I expected without asking and worth the extra wait to have the best car I have ever purchased even after being Acura customer for 12 years. What reinforces my purchase is the honesty and transparency shown throughout the process. And, the kindness shown to my son where they gave him a Lexus Bear making his day a very happy one! Sincere thank you to entire Lexus team and wishing you nothing but the best! More
Tori was excellent and very patient with all of our questions! She made the process easy and was very helpful from start to finish! questions! She made the process easy and was very helpful from start to finish! More
They were very welcoming and took the time to explore options. They were patient and answered all my questions I had. options. They were patient and answered all my questions I had. More
This is my third car from Metro Lexus and as wonderful as the car is, that all starts with Christian. He always does his best to take care of me, and my family who also have gotten multiple cars through him the car is, that all starts with Christian. He always does his best to take care of me, and my family who also have gotten multiple cars through him and metro, and always gets us the best cars and the best deals. Makes the whole process seamless. More
Thanks to the lexus team, especially Allison for facilitating my purchase! Being out of state was a challenge, but she coordinated everything. The dealership is spotless and immaculate. Highly recom facilitating my purchase! Being out of state was a challenge, but she coordinated everything. The dealership is spotless and immaculate. Highly recommend! More