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Metro Lexus

Cleveland, OH

4.9
3,134 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,134 reviews

June 10, 2025

From the start of my vehicle journey with Allison, she was extremely accommodating and worked with me on my particular needs. Starting with just emailing with Allison and looking into a particular vehicle More

by ShalomH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Mapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Metro Lexus responded

Thanks for choosing us! It's great to hear that Allison and Peter could accommodate your needs and help you find the perfect vehicle at Metro Lexus. Enjoy every drive in your new car—we look forward to being part of more journeys with you!

June 10, 2025

Ryan Yee was my sales consultant. His follow up and knowledge was super helpful. He absolutely went out of his way to make sure I got all my questions answered, and gave me many optio More

by benihde
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2025

My experience with Metro Lexus has been always great. Their sales are always so patient, knowledgeable and helpful. I just bought another Lexus from them. Sam helped with the purchase and patiently spent More

by andychang
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ryan Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Metro Lexus responded

We're delighted to hear that Sam and the Metro Lexus team provided such a positive experience for you. It's wonderful knowing our staff went above and beyond, even after hours, to ensure you're comfortable with your new Lexus. Thank you for choosing us again, Andy!

June 09, 2025

Salesman was attentive, honest and knowledgeable. Updates on progress of vehicle build were provided and nice attention on the final pickup. Thank you and I would recommend this dealership and our sa More

by Christina Wise
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Metro Lexus responded

Christina, we're delighted to hear that Ryan and the Metro Lexus team provided you with attentive service throughout your vehicle purchase. Thank you for recommending us!

June 09, 2025

Very good dealership and a great salesman. He made sure all the boxes were checked. More

by Knepp89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin Haire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Mohorcic
Jun 10, 2025 -

Metro Lexus responded

Thanks so much for the review. We are glad to hear that you had an excellent purchasing experience here at Metro Lexus.

June 07, 2025

Helpful people and services goes fast . But the services people need to speak slowly a little bit sometimes. Good quality too . Thank you for your service. More

by ramyusagaras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cordis Bunch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Metro Lexus responded

Thank you for the feedback! We're glad to hear that our team at Metro Lexus was helpful and efficient. We'll take your suggestion into account to ensure clear communication in the future. We appreciate your support!

June 07, 2025

just perfect from start to finish everyone so knowledgeable and helpful will always pick metro over canton or any other Lexus dealers More

by lll1955
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Mohorcik
Jun 09, 2025 -

Metro Lexus responded

We're delighted to hear that our team at Metro Lexus provided a perfect experience from start to finish! Thank you for choosing us over other dealerships, and we look forward to serving you in the future.

June 04, 2025

It took time to find the vehicle I wanted but after it was sourced the process was smooth. Seth and Sarah did a great job. More

by Keith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Metro Lexus responded

Keith, we're delighted to hear that Seth and Sarah made the process smooth for you at Metro Lexus. Thank you for your patience and kind words!

June 02, 2025

Candice was terrific! Professional, prompt, and very courteous. I would recommend her to anyone on a purchase. More

by schaefrj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Candice Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Metro Lexus responded

We're happy to hear that Candice provided such a professional and courteous experience at Metro Lexus! Thank you for recommending our team—enjoy the ride!

May 30, 2025

My wife and I were treated very nicely, and the dealership worked hard to earn or business. This is the way I feel most people wanted to be treated no matter if you’re buying a car, or a can of pa More

by Jpkiselica
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Metro Lexus responded

We're delighted to hear that you and your wife had such a positive experience with us at Metro Lexus. Thank you for the kind words, and we look forward to assisting you again in the future!

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