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Metro Lexus
Cleveland, OH
2,848 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,848 reviews
November 20, 2024
Allison and the metro Lexus team deliver with amazing service and care. Repeat client and just recently same day saw a car interested in with a trade in. Arrive at 2pm and home by dinner. Thanks Allison service and care. Repeat client and just recently same day saw a car interested in with a trade in. Arrive at 2pm and home by dinner. Thanks Allison and team More
by Wreck1975
Employees Worked With
November 14, 2024
Great and friendly Lexus dealership in Cleveland. This was my fourth car from Metro Lexus over the years. This was my fourth car from Metro Lexus over the years. More
by Yugal Chawla
November 13, 2024
My husband and I had a wonderful experience purchasing a car from Metro Lexus and Colin Haire. From the moment we entered the dealership we were impressed and felt welcome. We were greeted and offered assis car from Metro Lexus and Colin Haire. From the moment we entered the dealership we were impressed and felt welcome. We were greeted and offered assistance immediately. Colin made us feel at ease throughout the entire buying process. He is an asset to the dealership. We recommend Metro Lexus without hesitation! More
by TC@129
November 12, 2024
When I entered his dealership I immediately felt welcomed. I met and talked with Colin Haire for a while about the dealership, the assistance he would give me and about what I was looking for in a v welcomed. I met and talked with Colin Haire for a while about the dealership, the assistance he would give me and about what I was looking for in a vehicle. Colin had the Lexus NX350 outside waiting for me. I was able to see the color and style before my test drive. After making sure I was familiar with this vehicle we went on the test drive. More
by Cmba0825
Employees Worked With
Other Employees :
Trey, the young man who explained the vehicle to me
November 12, 2024
Simon and the team at Metro Lexus were AMAZING! I plan to recommend Simon and Metro Lexus to anyone in search of a new or pre-owned vehicle. I plan to recommend Simon and Metro Lexus to anyone in search of a new or pre-owned vehicle. More
by Evan
Employees Worked With
November 11, 2024
Abed was great. He was knowledgeable, professional and down to earth. I recommend him to anyone looking to lease or purchase a vehicle. He was knowledgeable, professional and down to earth. I recommend him to anyone looking to lease or purchase a vehicle. More
by YM
November 11, 2024
Abed, my sales person was great. He was knowledgeable, professional yet down to earth. I recommend him to anyone looking to lease or purchase. He was knowledgeable, professional yet down to earth. I recommend him to anyone looking to lease or purchase. More
by YM
November 11, 2024
Enjoyed working with Colin, Metro only sells used cars they would drive themselves. In this regard their reputation precedes them. They don't have a huge selection, but the cars they keep from Trade-in they would drive themselves. In this regard their reputation precedes them. They don't have a huge selection, but the cars they keep from Trade-in are in line with the standard you would expect from a premier Lexus dealership. More
by MK
November 08, 2024
Seth was very helpful with the purchase of our Lexus. There was never any unnecessary pressure and he even stayed late to get the deal done. I would recommend him and the dealership to anyone who is loo There was never any unnecessary pressure and he even stayed late to get the deal done. I would recommend him and the dealership to anyone who is looking for a quality car and a professional salesperson! More
by chud6
November 06, 2024
Best experience buying a vehicle in my long life. No pressure. Treated like a Rockstar. No pressure. Treated like a Rockstar. More
by Mross83154
