
Metro Lexus
Cleveland, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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From the start of my vehicle journey with Allison, she was extremely accommodating and worked with me on my particular needs. Starting with just emailing with Allison and looking into a particular vehicle was extremely accommodating and worked with me on my particular needs. Starting with just emailing with Allison and looking into a particular vehicle model. She was very helpful and informative, both via email and on by phone. Instead of having me needing to come down and step foot into the dealership. In order to discuss specifics, or for me to discuss anything about the vehicle model, specials going on, and options on the lot of the vehicle I was looking at. Until I was ready to come in and meet before taking it for a test drive. When the figures didn't work, Allison and Peter went above and more. They took their time to help (not push) me. Finding a way to assist me, with my current vehicle situation, on my time until we were able to find the right vehicle, and price breakdown with additional accommodations. Allowing me to drive off with a great price, and higher model and trim vehicle, resulting pleasant service experience from start to finish. The new vehicle has been a constant thrill to drive each time, and it's on-suite of safety and functional features are used every time I take it out. If you are looking for an open and helpful experience in purchasing or leasing a new vehicle. I would recommend this dealership along with Allison, for the effort they put in to accommodate your needs. Along with walking (driving) away, feeling great about your new vehicle. I know that while this was my first purchase with Metro Lexus, it is just the beginning of my journey with both Allison and the dealership. More
Ryan Yee was my sales consultant. His follow up and knowledge was super helpful. He absolutely went out of his way to make sure I got all my questions answered, and gave me many optio His follow up and knowledge was super helpful. He absolutely went out of his way to make sure I got all my questions answered, and gave me many options to get the car I wanted. More
My experience with Metro Lexus has been always great. Their sales are always so patient, knowledgeable and helpful. I just bought another Lexus from them. Sam helped with the purchase and patiently spent Their sales are always so patient, knowledgeable and helpful. I just bought another Lexus from them. Sam helped with the purchase and patiently spent time with me to go over many functions in the car, even after their regular business hour. More
Salesman was attentive, honest and knowledgeable. Updates on progress of vehicle build were provided and nice attention on the final pickup. Thank you and I would recommend this dealership and our sa Updates on progress of vehicle build were provided and nice attention on the final pickup. Thank you and I would recommend this dealership and our salesman Ryan. More
Very good dealership and a great salesman. He made sure all the boxes were checked. He made sure all the boxes were checked. More
Helpful people and services goes fast . But the services people need to speak slowly a little bit sometimes. Good quality too . Thank you for your service. But the services people need to speak slowly a little bit sometimes. Good quality too . Thank you for your service. More
just perfect from start to finish everyone so knowledgeable and helpful will always pick metro over canton or any other Lexus dealers knowledgeable and helpful will always pick metro over canton or any other Lexus dealers More
It took time to find the vehicle I wanted but after it was sourced the process was smooth. Seth and Sarah did a great job. was sourced the process was smooth. Seth and Sarah did a great job. More
Candice was terrific! Professional, prompt, and very courteous. I would recommend her to anyone on a purchase. Professional, prompt, and very courteous. I would recommend her to anyone on a purchase. More
My wife and I were treated very nicely, and the dealership worked hard to earn or business. This is the way I feel most people wanted to be treated no matter if you’re buying a car, or a can of pa dealership worked hard to earn or business. This is the way I feel most people wanted to be treated no matter if you’re buying a car, or a can of paint from the hardware store. Metro Lexus succeeded well in this! Will buy again from them! More