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Metro Lexus

Cleveland, OH

4.9
3,086 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,086 reviews

April 08, 2025

I had leased my first Lexus from the Greenwood Village location in Colorado - I thought I had the best experience until I was proven wrong. I was misled in many ways by the location in Colorado: they said More

by Ambernakamura
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Gleydura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Metro Lexus responded

We're delighted to hear that Abed and the Metro Lexus team provided you with such a positive experience, especially after your previous challenges. It's great to know they could assist with both your leasing needs and future plans in Ohio. Enjoy your new 2025 RZ model, and we look forward to continuing our relationship!

April 08, 2025

Matt is an awesome salesman, very friendly and very helpful. Lexus automobiles were recommended to me by friends and family and Matt was very helpful in showing me all the different ones that would wor More

by kevinconnors123
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Metro Lexus responded

Kevin, we're delighted to hear that Matt provided you with such a positive experience at Metro Lexus. Thank you for recommending him and our dealership! Enjoy your new ride!

April 07, 2025

Abed was great to work with and the dealership met all of my needs. Abed was very patient with me as I was deciding which model of Lexus was right for me and he worked with me on the price and options. Ove More

by Anthony_morris44122
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Gleydura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Mohorcic
Apr 08, 2025 -

Metro Lexus responded

Anthony, we're delighted to hear that Abed and the Metro Lexus team provided you with a great experience. Thank you for recommending us, and we look forward to seeing you again when you're ready for your next car!

April 04, 2025

I have owned four different types of cars all from metro Lexus…outstanding!!!!! Thank you More

by Big truck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Metro Lexus responded

Thank you for reviewing Metro Lexus!

April 04, 2025

My first experience with Lexus and best decision I made. Starts at the front desk and perfect communication from salesperson and manager when scheduled appointment for test drive and trade-in ran behind. Tu More

by David.tobias.dt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Gleydura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Haire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Mohorcic
Apr 04, 2025 -

Metro Lexus responded

Hi David! Thank you for sharing your wonderful experience with Metro Lexus! We're delighted to hear that our team went above and beyond to ensure you found the perfect vehicle, and it's great knowing we could make both yours and your son's day special. We appreciate your trust in us after 12 years with Acura, and we're here whenever you need assistance in the future.

April 03, 2025

Tori was excellent and very patient with all of our questions! She made the process easy and was very helpful from start to finish! More

by sig715
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Weaver
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Grinzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tysean Yorke
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Metro Lexus responded

We're delighted to hear that Tori provided such excellent and patient service during your visit to Metro Lexus! It's great knowing she made the process easy for you. Thank you for sharing this positive feedback!

April 03, 2025

They were very welcoming and took the time to explore options. They were patient and answered all my questions I had. More

by Entesar Akel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Candice Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Metro Lexus responded

We're delighted to hear that our team at Metro Lexus provided a welcoming and informative experience. Thank you for sharing your positive feedback!

April 03, 2025

This is my third car from Metro Lexus and as wonderful as the car is, that all starts with Christian. He always does his best to take care of me, and my family who also have gotten multiple cars through him More

by ialturk1127
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Metro Lexus responded

Thank you for your continued trust in Metro Lexus! It's fantastic to hear that Christian consistently provides excellent service and makes the car-buying process seamless for you and your family. We appreciate your loyalty, enjoy the new ride!

April 02, 2025

Thanks to the lexus team, especially Allison for facilitating my purchase! Being out of state was a challenge, but she coordinated everything. The dealership is spotless and immaculate. Highly recom More

by Rushtonbsn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
4.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Metro Lexus responded

We're delighted to hear that Allison and the Metro Lexus team made your out-of-state purchase seamless. Thanks for recommending us! Enjoy your new vehicle!

April 01, 2025

All about the experience! And a great one at that. Knowledge and kindness is what did it for me. More

by Waterwoman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Metro Lexus responded

We are grateful to have earned your business. Thanks for taking the time to leave us a review! - The Metro Lexus Team

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