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Metro Lexus

Cleveland, OH

4.9
3,106 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. The staff at Metro Lexus looks forward to welcoming you into our home and to serving you as your premier Lexus dealer. Call us today at (888) 230-2806 or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,106 reviews

April 28, 2025

Last purchase was over 14 yrs ago. Abed was very patient. Abed,John and Tysean were excellent as this was overwhelming for me. They made me feel comfortable and I know I can call on th More

by Carolshaniuk
Recommend Dealer
Yes
Employees Worked With
Abed Darwish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Mohorcic 5 stars
Apr 29, 2025 -

Metro Lexus responded

Carol, it's wonderful to hear that Abed, John, and Tysean made your experience at Metro Lexus comfortable after so many years. We're glad they could assist you through the process and provide support for any future needs!

April 28, 2025

Purchased a Lexus at Metro Lexus, the experience was positive. Colin was very helpful and not pushy, kept me updated as to options available and expected delivery time. Overall satisfied w the service I More

by Mgpurisima
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Gleydura
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Haire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Metro Lexus responded

Thank you for sharing your positive experience at Metro Lexus! We're glad to hear Colin provided helpful and pressure-free service. We appreciate the recommendation and look forward to assisting you in the future!

April 27, 2025

Ryan was very responsive, professional, and thorough. He helped coordinate the delivery of my new GX 550. Ryan made the process extremely easy and fun. I definitely recommend working with him and Metro L More

by andrew.lukcso
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Metro Lexus responded

Andrew, we're delighted to hear that Ryan made your experience with Metro Lexus smooth and enjoyable. Thank you for recommending us! Enjoy your new Lexus GX 550!

April 25, 2025

Very positive experience! The dealership was professional, salesperson friendly, making my Lexus purchase smooth and easy. More

by Penny L
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin Haire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Lara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Metro Lexus responded

Penny, we're delighted to hear about your positive experience at Metro Lexus! Thank you for choosing us and enjoy your new Lexus!

April 24, 2025

The best experience I've ever had buying a car. My salesman Ryan was not pushy and helped with all my questions. Anything I needed they took care of it. I will only buy lexus from now on. Tray was More

by hayj623
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Yee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trae Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Metro Lexus responded

We're delighted to hear that Ryan and Tray made your car-buying experience exceptional at Metro Lexus! It's fantastic to know they were helpful and attentive throughout the process. Enjoy all those bells and whistles in your new Lexus, and we look forward to seeing you again!

April 22, 2025

Seth was wonderful in working with me and keeping me informed. Probably one of the easiest and smoothest car buying experience without being pressured. Very positive and pleasant to work with. Taysean More

by Geeva
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

Metro Lexus responded

Geeva, we're delighted to hear that Seth, Taysean, and David made your first Lexus purchase a smooth experience at Metro Lexus. Thank you for sharing such positive feedback! Enjoy every moment with your new car!

April 21, 2025

I am extremely grateful to have had Seth Collins as my salesman, who supported me throughout the entire search and selection process at Metro Lexus. This was my first venture into buying a new car on my o More

by leximarchese
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

Metro Lexus responded

We're delighted to hear that Seth made your first car-buying experience at Metro Lexus a positive and smooth one! It's wonderful knowing he provided the support and guidance you needed. Thank you for recommending him, and enjoy your new ride, Lexi!

April 21, 2025

This was the easiest car buying experience I have ever had - fully transparent, answered all questions and efficient. More

by axr62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin Haire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Metro Lexus responded

We're delighted to hear that your car buying experience at Metro Lexus was smooth and transparent! Our team is committed to providing efficient service, and it's great to know we met your expectations. Enjoy the new ride!

April 17, 2025

Great buying experience! It was a quick and easy process even for a Saturday. Simon was great! More

by Tori Ehrbar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simon Kucharewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Metro Lexus responded

Tori, we are glad to hear that Simon was great to work with. Thanks for choosing Metro Lexus. Enjoy the new ride!

April 17, 2025

Thanks to Colin for his service, my replacement from NX350 to RX350 went very smoothly! It is very worthy of respect and praise to make efforts for this. More

by heidi130714
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Haire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Metro Lexus responded

We're delighted to hear that Colin made your transition from the Lexus NX 350 to Lexus RX 350 smooth here at Metro Lexus. Thank you for recognizing his efforts and sharing this positive feedback!

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